
Courtesy Ford Lincoln
Portland, OR
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thank you. your car service is great. a great convenience for me and my famiky your car service is great. a great convenience for me and my famiky More
Great service! I am very impressed with Courtesy Ford! The picked me up and dropped me off! They kept in close contact with me in regards to every decision. I am very impressed with Courtesy Ford! The picked me up and dropped me off! They kept in close contact with me in regards to every decision. More
We are long term customers of Courtesy Ford Lincoln. and have had both Ford and Lincoln vehicles. Both their sales/lease people and their awesome service division staff have watched over our service an and have had both Ford and Lincoln vehicles. Both their sales/lease people and their awesome service division staff have watched over our service and vehicle interactions for decades. We couldn't be more pleased. We consider them true partners. While service appointments can be scheduled based on the recommended dates and mileage, they are also ready should an emergency occur. Battery or engine light warnings are addressed despite a very busy service department. Expectations are managed and reasonable accommodations are made. We are extremely pleased with their continued performance - It's a steady, dependable, and a very appreciated dealership with great staff in every corner....so glad we found them!!! More
Brian always does a wonderful job taking care of my SUV when needed! I left a message Saturday 4/6 for Veronica to call back, she never called and still has not! I called on Monday 4/7, spoke with Shari when needed! I left a message Saturday 4/6 for Veronica to call back, she never called and still has not! I called on Monday 4/7, spoke with Shari and she was able to make an appointment with Brian first thing Tuesday, which is great. I will never try to work with Veronica again! More
Clean and friendly. Knowledge of the product past and present was helpful. What changes ford and Lincoln have made over the years. Steven and Brandon’s team help to Knowledge of the product past and present was helpful. What changes ford and Lincoln have made over the years. Steven and Brandon’s team help to make up for the past bad experience with the courtesy ford/lincoln. More
I went in for a Ford Recall, and in 5 months they stalled and did nothing. I had to start over with another Ford Dealership and they got the job done in 3 months. I would never use their collision shop and did nothing. I had to start over with another Ford Dealership and they got the job done in 3 months. I would never use their collision shop again. More
Always a great place to service my vehicle. ....I moved to Oregon 9 years ago, and Courtesy is my go-to for anything that pops up on my vehicle. ....I moved to Oregon 9 years ago, and Courtesy is my go-to for anything that pops up on my vehicle. More
I brought my car in for new tires, an oil change, and for them to fix my A/C compressor. I was told the car would be available 3 days later on Monday and that they would keep my car over the weekend. The car them to fix my A/C compressor. I was told the car would be available 3 days later on Monday and that they would keep my car over the weekend. The car actually finished on Friday, more than 4 days after I was quoted because their tire vendor didn’t show up. I was quoted for $3000 for all of that work which is insane considering the condition they left my car in. When I dropped off my car I had just got it detailed about a month prior and the condition was very clean. When I picked up my car this morning imagine my surprise when I found a slash directly through the shoulder of my passenger side seat, oil stains all over the back seat and seatbelts, and they didn’t even bother to fix the seat or put my mats back in their place. Not only that but it took them almost an hour to get the car pulled up to the bay, despite the repairs being complete the day prior. If you’re going to charge premium prices for your services, maybe practice a little care when repairing vehicles. I am absolutely outraged and I recommend that you avoid this Ford Lincoln at all costs to save both your time and money. More