Courtesy Chrysler Jeep Dodge

Great Service I was in Grand Rapids for work when I experienced an issue with my car. I had my car towed to Courtesy and worked with Kevin in the service department I was in Grand Rapids for work when I experienced an issue with my car. I had my car towed to Courtesy and worked with Kevin in the service department. He was able to get my car looked at right away and was soon back on the road to get home (Detroit). Kevin was absolutely awesome and I would highly recommend him/the dealership to handle any of your service needs. More

Pat Smith is an xxxxxxx. Finance guys are xxxxing xxxxxx They xxxxed me on the car and on the price. End of story. They xxxxed me out of the car I wanted Then gave me a xxxxty rate on the jeep I got They xxxxed me on the car and on the price. End of story. They xxxxed me out of the car I wanted Then gave me a xxxxty rate on the jeep I got More

16 point inspection I came in for a quick 16 point inspection not too long ago and the process was quick and painless. My service writer was Sydney V. and she seemed to k I came in for a quick 16 point inspection not too long ago and the process was quick and painless. My service writer was Sydney V. and she seemed to know her stuff! Definitely will come back for any future services! More

Very accomadating; NOT your usual "Used Car Salesman" Stopped into Courtesy as a last resort from the typical Dealerships/brands that I normally shop. Met Matt and he showcased a few different makes/model Stopped into Courtesy as a last resort from the typical Dealerships/brands that I normally shop. Met Matt and he showcased a few different makes/models of cars that I wasn't familiar with. Ended up purchasing a car from him because of the quality of vehicles and the great upstanding salesmanship of Matt. He was very accommodating and wasn't pushy, just wanting to help and offer information to the best of his ability. Extremely happy with my car and look forward to shopping there next time I'm in the market for another vehicle. More

Matt Hoople We were very pleased with the service provided by Matt Hoople. He listened to what I wanted and worked hard to find the vehicle we needed without ste We were very pleased with the service provided by Matt Hoople. He listened to what I wanted and worked hard to find the vehicle we needed without steering us to something else. Since the vehicle we wanted had to be located elsewhere, he, along with the new car manager, found us the car we needed. He did a good job explaining different functions on the car. He also asked me to come back to meet the service manager and answer any questions I might have. The only thing I didn't like was how long it took to pick up the car. (Probably nothing that Matt could have helped.) Anyway, it was close to 2 hours from the time we came in, wrote the check, went over all the paperwork, checked out the car, and finally left. I would certainly recommend Matt. He is knowledgeable, professional, and thorough. Roger Vander Werf More

Unsurpassed Quality and Care from a Critical Person You will not find a better staff in the area. They will be upfront . They will be honest. They will sell you the best quality of a vehicle your money You will not find a better staff in the area. They will be upfront . They will be honest. They will sell you the best quality of a vehicle your money will and can buy. They do not waste your time or effort. This is coming from a guy who has had many years of those " ohhh dont worry its the greatset choice you'll ever make" just to find out a month later how badly you were duped into yet another reason not to trust staff members at a dealership. These are professional individuals who want to give you value. YES value is not free. You will have a payment . However this dealership will do everything in their power to see to it that you will not only have momentary satisfaction. But also every day satisfaction in your purchase. I for one will be a lifetime customer. Which if you knew who i am as a person. You would know it takes alot to impress me. Fact is you will be completely happy from the beginning all the way through!!!!!!! More

Purchase of new used car Matt hoople was a pleasure to work with, he bent over backwards to help us get approved for a loan, and broke every step down and explained eachieve s Matt hoople was a pleasure to work with, he bent over backwards to help us get approved for a loan, and broke every step down and explained eachieve step. I will be back to deal with him in the future More

Great service and very honest Matt helped me and my wife get a car we desperately needed. He found the perfect car that was reliable and the size we were looking for. He personally Matt helped me and my wife get a car we desperately needed. He found the perfect car that was reliable and the size we were looking for. He personally picked this car out for us and really wanted to make sure it was perfect for what we were looking for. Thanks Matt! More

Problems getting parts but followed through Their service is good. They couldn't get parts they needed for a long time. There were a couple of knuckle heads working there but worked with 2 nice Their service is good. They couldn't get parts they needed for a long time. There were a couple of knuckle heads working there but worked with 2 nice sales guys, a good guy in parts and a few good guys in service. I bought some parts myself and one was the wrong part. They helped source the right one and shipped it directly to their shop. Im pretty knit picky and the mechanic did a good job. That reason in itself is worth going here. I have stumbled across quite a few dipxxxx mechanics in Grand Rapids. The only thing I can knock them for is not knowing and/or tackling the newest computer and radio projects ie rams stupid 80lb tire dash lights and the 'we can't upgrade the radio' line. More

Superior customer service Best Chrysler Dodge JEEP dealership in Grand Rapids! This place has top notch customer service, friendly, honest, detailed and efficient employees in Best Chrysler Dodge JEEP dealership in Grand Rapids! This place has top notch customer service, friendly, honest, detailed and efficient employees in the service department especial my! The Lounge is clean and filled with hot coffee, tea, cookies, water, fireplace, TV, and transportation service if needed. Thank you for provding superior service for my auto needs! More