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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

February 12, 2018

Personalized sales strategy Matt Hoople understood what was needed to locate the right vehicle and create a shared benefit sale. He provides a personalized approach and did a gr More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoople
January 24, 2018

They are a great group of amazing people The people there are very helpful as well as polite they listen and fix the problem or change your oil. They are amazing . Thank you all for your grea More

by Michelle L Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown, Rob Grabill
January 16, 2018

Jeep service 2017 Jeep Wrangler was brought in for several concerns. Jason Miller, the service advisor, did an outstanding job not only scheduling my Jeep when it More

by Jeep Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Miller
December 21, 2017

No pressure Service with a smile! From entrance into the service garage I was met with courteous staff who address my reason for coming in. Air bag replacement Notice a loud noise i More

by Lady J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Grabill
December 18, 2017

This place is Amazing!!! I had the best car shopping experience I have ever had! Pat Smith helped us and he was amazing and helped us so much! I wanted to thank everyone that More

by Ashlee23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoople, Pat Smith
December 13, 2017

Matt Hoople, the man, the myth, the legend. Matt is the man! When my girlfriend and I came into Courtesy, looking to test drive a used 300C, Matt came out the door and greeted us like we were ol More

by GStuder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoople
December 13, 2017

Best salesperson I've had, ever. Moving back to Michigan from California with my boyfriend, who has never lived in snow, we began searching to replace one of our Jeeps with a vehicle More

by KierraAshton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent (we do not have his last name! Sorry!) - Our financial advisor. I would love to give him a review as well if possible!, Matt Hoople
November 22, 2017

Lickity split I was in and out with in an hour , for a recall and to also check out a few other concerns. I felt that they valued my time. More

by Diva1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Grabill
November 20, 2017

Matt hoople thanks again! We love our tahoe!! Matt hoople at the used side was super friendly and down to earth not pushy like other places we visited were they make you feel awkward and rushed. H More

by rollercoaster75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoople
October 23, 2017

Excellent salesman. Very polite and knows how to sell a car. Matt has sold us several awesome vehicles ao far. I will never go to anyone but Matt Hoople. He is excellent in customer service anda wonderful salesm More

by Audra Oneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Locey, Matt Hoople
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