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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

May 18, 2011

I have been bringing my vehicle in for service whenever the need arises from the beginning. I have done so because the service has always been phenomenal, Al is great!, the pricing seems good, but I appre More

by tlascari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown, Al Brown
May 18, 2011 -

Courtesy Chrysler Jeep Dodge responded

Courtesy strives to exceed our customers' expectations for customer service, so it is good to hear that your experience was a reflection of that. Thank you for taking the time to give us a review!

May 17, 2011

They checked twice to make sure the a/c problem I was experiencing was caused by the coil. It was very expensive but they pared it to the bone. I was taken home by a courteous driver and picked up the More

by kathierichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Graybill, Rob Grabill
May 18, 2011 -

Courtesy Chrysler Jeep Dodge responded

We're so happy that you had a positive time here at Courtesy! Thank you for the review; we love hearing from our customers.

May 11, 2011

This was the fastest oil change I have ever had!! It was less than ten minutes. I barely had enough time to finish my cookies and just started my coffee. They also fixed my tail light. I have been to many d More

by esova04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown, Al Brown
May 11, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you for letting us know about your positive visit to Courtesy. We're glad Courtesy is your new favorite dealership! We hope that we can continue to help you in the future.

May 11, 2011

I called with a lock problem on my minivan. I was given a day to bring it in. Rob gave me an estiment and time frame of the repair. He was right on the money and had me out the door in good time. My lo More

by mrupinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Grabil, Rob Grabill
May 12, 2011 -

Courtesy Chrysler Jeep Dodge responded

We are so pleased that you have had a good experience with Courtesy and that you have found someone you can trust in Rob!

May 08, 2011

We walked into the dealership wanting to just look at new vehicles and get an idea at how much we were looking at when we decided to purchase a new vehicle, but the staff at courtesy made my wife and I feel More

by Russ Rawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Shank
May 09, 2011 -

Courtesy Chrysler Jeep Dodge responded

We are so happy that we could help you find the right car! We hope that we can continue to be there for any of your Jeep Patriot's needs.

May 04, 2011

I have purchased my last 6 vehicles through Courtesy Chrysler and have a very tough time looking elsewhere! Doug Shank is a very courteous, easy going and thorough Salesman. His attention detail is ve More

by tdeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Shank
May 05, 2011 -

Courtesy Chrysler Jeep Dodge responded

We pride ourselves on being a car dealership that can build genuine and long-lasting relationships with our customers. We’re extremely glad to hear that your repeat purchases with us have been pleasant and gratifying experiences. Doug appreciates your continued business and your kind words.

April 16, 2011

I walked in after having many troubles with used cars, so I wanted to try buying new. When I arrived I was pleasantly greeted, and they asked what I was looking to buy. The fact they wanted to help me buy wh More

by Mike-C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Shank, Tom Williams, Tom Williams
Apr 19, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you for this wonderful review. We are very glad to hear about your positive experience here at Courtesy. Let us know if there is anything more that we can do to help you with any of your vehicle needs.

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