Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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I have been bringing my vehicle in for service whenever the need arises from the beginning. I have done so because the service has always been phenomenal, Al is great!, the pricing seems good, but I appre the need arises from the beginning. I have done so because the service has always been phenomenal, Al is great!, the pricing seems good, but I appreciate the honesty and friendly nature the most of the customer service reps. More
They checked twice to make sure the a/c problem I was experiencing was caused by the coil. It was very expensive but they pared it to the bone. I was taken home by a courteous driver and picked up the experiencing was caused by the coil. It was very expensive but they pared it to the bone. I was taken home by a courteous driver and picked up the next morning in time to make my schedule. Good service by good people. More
This was the fastest oil change I have ever had!! It was less than ten minutes. I barely had enough time to finish my cookies and just started my coffee. They also fixed my tail light. I have been to many d less than ten minutes. I barely had enough time to finish my cookies and just started my coffee. They also fixed my tail light. I have been to many dealerships in many states and this is by far my favorite Good work! More
I called with a lock problem on my minivan. I was given a day to bring it in. Rob gave me an estiment and time frame of the repair. He was right on the money and had me out the door in good time. My lo a day to bring it in. Rob gave me an estiment and time frame of the repair. He was right on the money and had me out the door in good time. My lock problem was fixed and all was good. I have dealt with Rob before and I know i can rely on him helping me. He is always friendly and i feel he will take care of me as a customer. It is nice to be able to trust someone at my dealership to handle my car issues. I am always treated with a friendly smile and attitude from Rob or Al. I would recommend them to others. More
We walked into the dealership wanting to just look at new vehicles and get an idea at how much we were looking at when we decided to purchase a new vehicle, but the staff at courtesy made my wife and I feel vehicles and get an idea at how much we were looking at when we decided to purchase a new vehicle, but the staff at courtesy made my wife and I feel comfortable and not pressured at all, they even let us take a vehicle home over the weekend to try. Needless to say, my wife fell in love with the Jeep Patriot we brought home and Monday morning we bought that Patriot! We could not be happier and will come back again for our next new vehicle. More
I have purchased my last 6 vehicles through Courtesy Chrysler and have a very tough time looking elsewhere! Doug Shank is a very courteous, easy going and thorough Salesman. His attention detail is ve Chrysler and have a very tough time looking elsewhere! Doug Shank is a very courteous, easy going and thorough Salesman. His attention detail is very impressive. It is very difficult to find a dealership that you can build a relationship with that lasts in todays world and a Salesman as well. I have looked elsewhere to compare pricing and inventory, but always end up at Courtesy Chrysler as they(Doug) goes the extra mile to get me what I want and need. The Service Department is very responsive and quick. More
I walked in after having many troubles with used cars, so I wanted to try buying new. When I arrived I was pleasantly greeted, and they asked what I was looking to buy. The fact they wanted to help me buy wh I wanted to try buying new. When I arrived I was pleasantly greeted, and they asked what I was looking to buy. The fact they wanted to help me buy what I wanted instead of trying to talk me into something else was amazing given most dealership just want to talk you into the high price tag car! They helped me locate the model of car, highlighted the options and differences in a straight forward manner. The financing advisor crunched the numbers to find out if leasing or buying was more what I wanted. Again cleared stated the pros and cons of both options, and let me decide without any pressure. If I had known the easy of buying from them years ago I would have never went elsewhere. More