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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

June 03, 2011

There is only one word I would use to describe Scott Sykes, is WOW. This gentleman went above and beyond to make my family and I feel comfortable. He explain everything in detail regarding the vehicle w More

by karismafields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you so much for this amazing review. It seems that your experience at Courtesy matches up with our goal to maintain the highest possible level of customer service!

June 02, 2011

I needed to find financing and a car quickly. I called Bob to have him check and see if I could qualify. Within a few hours he had found me the financing I needed, and a car that I was very interested in More

by durkeem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you for the taking the time to give us this review. It is great that Bob was able to find you not only the car you wanted, but in an efficient manner.

June 02, 2011

I walked in wanting to buy a mini-van since my current vehicle was not fitting my needs. Within 36 hours, the deal was signed, sealed and delivered. I have NEVER purchased a car that fast in my life! I More

by maija
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Bob appreciates your kind words and is very happy to hear that you love your new minivan. We like to think that with the right expertise and attention to customer service, buying a car CAN be a quick and easy process. We're glad you were able to experience this at Courtesy!

June 02, 2011

I had been shopping for a new car but was unable to decide on exactly what I wanted. When I stopped in to the dealership Scott helped me right away. He was helpful and knowledgable about all of the car More

by snowbunny5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Baumgard
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

We're so glad that you love your new Jeep! Thank you for your recommendation; it means a lot to us to hear that our customers are happy with their purchase and their experience at Courtesy.

June 01, 2011

Brian Spendow did an excellent job of explaining all our options and gave us a great deal. He was patient and listened to what are needs were. We have other family members who have bought from Courtesy Dod More

by rocketman1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Spendow
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

We are happy to hear that you and members of your family have had positive experiences here at Courtesy! Brian appreciates your kind words and thanks you for the review.

June 01, 2011

Great experience with quick oil change and look over of car. Service person was very helpful I was told I need some work, and given an estimate I hope its a good price. Estimate is for $250 a lo More

by violamagnolia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agent at Desk his card is in my car.
May 27, 2011

Great experience. Scott went above and beyond to help get me the perfect car. Staff was friendly and courteous. More than fair value for my trade and great price for my vehicle. This is the second car More

by MikeAhern12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
May 27, 2011 -

Courtesy Chrysler Jeep Dodge responded

Mike, thank you so much for your review! We appreciate the positive feedback about your dealership experience.

May 27, 2011

We went in to buy a used car, we were just shopping. Bill We went in to buy a used car, we were just shopping. Bill was very friendly and did not come across pushy. He took time to find out what we were re More

by bigbasswalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Beger
Jun 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you for letting us know about your good experience with Courtesy and Bill Beger! We here at Courtesy think it is always important for the customer to feel comfortable with the sales process and to find the car that is absolutely perfect for them. It is good to hear that your experience at Courtesy was a reflection of that!

May 26, 2011

Extensive auto selection and very fair prices. Excellent buying experience. Mr. Sykes was great to work with - open and honest, accomodating, really into customer service. We used the power of the interne More

by gwicker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
May 27, 2011 -

Courtesy Chrysler Jeep Dodge responded

We are glad to hear that we were the dealership that you chose to purchase from. We look forward to helping you with your vehicle needs in the future. Scott and everyone at Courtesy thanks you for your review.

May 20, 2011

COURTESY DODGE IS AWESOME - THE STAFF THERE WAS KIND, CARING, COURTIOUS, FUN AND THEY EXTEND/PUT THIER ALL INTO FINDING YOU THE BEST FINACE OR DEAL FOR YOUR NEW AUTOMOBILE ( MY SALES PERSON WAS SCOTT S More

by OLAMAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott sykes
May 27, 2011 -

Courtesy Chrysler Jeep Dodge responded

We really appreciate your enthusiasm for our dealership! Thank you for letting us know about your Courtesy experience with this wonderful review. Scott is very thankful for your kind words.

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