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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

July 12, 2011

Very happy with Bill and Courtesy Dodge, the car we purchased has been great and it was a very good experience dealing with them. No problems, no suprises. More

by hudmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Beger
July 11, 2011

Found the right van I was looking for at the best price I could find within a 200 mile radius. Chris Schutz was a great person to work with and was very helpful in me purchasing my vehicle. More

by Ccook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schutz, Chris Schutz
July 11, 2011

I worked with Chris Schutz, he was very helpful and worked with me every step of the way. Chris constantly tried to take care of me, and in the end got me the truck I wanted at a very decent price. I l More

by JasonX_MilSpec56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schutz, Chris Schutz
July 11, 2011

This is the second used vehicle I've purchased through Courtesy. Both times I've dealt with salesman Bob Krueger. I'm very pleased with my experience. Their staff is friendly, courteous and go the extr More

by earthmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger
July 10, 2011

Scott was very friendly and informative about the Scott was very friendly and informative about the features of the vehicles we had questions about. Unlike some salespeople we have dealt with in the More

by JSteele3030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baumgard
July 08, 2011

Bob Krueger does an excellent job finding the car to meet his customer needs. He ensures that the best car is given to his customer based on the financial capabilities and personal interest! Thank you! More

by edurkee10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Krueger
June 25, 2011

We are always happy with both of these service advisor. Al is always pleasant and eager to help us, always has a smile on, like today Rob was busy and ask us to see Al for our oil changes and check up, Al More

by egdod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown Jr and Rob Grabill, Al Brown, Rob Grabill
Jul 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Thank you so much for your review! Rob, Al and everyone here at Courtesy appreciates your kind words and continued business!

June 23, 2011

Brought my vehicle in for A/C repair. Problem wasn't found on first trip, but they added dye and on my return visit the leak was found. Service advisor was friendly and easy to work with. Very flexibl More

by TracyAnnP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Jun 23, 2011 -

Courtesy Chrysler Jeep Dodge responded

Tracy, thank you so much for this wonderful review! We take a lot of pride in our service department, so it's good to hear that you would recommend us to others based on your experience!

June 22, 2011

Went in for an oil change, got in right away, was told how long it would take and it actually was less. Loved the prompt service! Thanks! More

by Dodge07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown Jr., Al Brown
Jul 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

You're welcome! It's great to hear that we were able to complete your oil change with time to spare. We love hearing when our service exceeds expectations! Thank you for the review!

June 20, 2011

This was a wonderful visit I was very pleased with the service and I would recommend this dealership to my family and friends. Al Brown is one of your best workers. More

by Jerry Nelson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown Jr., Al Brown
Jul 06, 2011 -

Courtesy Chrysler Jeep Dodge responded

Al and everyone here at Courtesy appreciates your recommendation! We're glad you had such a good visit. Thank you for choosing Courtesy!

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