Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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If you are looking for a dealer that is both fair and customer-service oriented, I would hightly recommend working with Courtesy Dodge and Jeff Sweeris. We have been a long-time customer of a competito customer-service oriented, I would hightly recommend working with Courtesy Dodge and Jeff Sweeris. We have been a long-time customer of a competitor dealership (of which Courtesy was not aware at the time). At the end of the day, I felt that I received an extremely fair value on my trade-in as well as every effort made to put me in a new lease at the price-point I was looking for. (If the truth be told, it was eye-opening that Courtesy came in at a better price for an extremely comparible vehicle without any previous relationship. The other dealership told me they had pulled out all the stoppers for me since I have been such a good customer, but that was obviously not the case.) Jeff made the sales process extremely easy - especially for those of you like me that typically hate the process of buying new cars. He was extremely proactive, quick to turnaround information and quotes including looking for all eligible rebates, etc., and earned my business within a few hours. At the end of the day, I was extremely excited about my new 2012 Jeep Liberty Jet Edition in addition to feeling like the pricing and negotiation process was fair and EASY. I will be recommending my friends and family to highly consider Courtesy for their next Chrysler, Dodge, or Jeep purchase. And it goes without saying, I would also recommend my friends and family to work with Jeff Sweeris. He had an easy-going personality, yet was quick to return phone calls, got right to the point of getting me trade-in value estimates, lease option prices, etc. I found him to be very knowledgeable of the business - having been a former deadership owner, dealership finance manager, etc. He is in the business because he is passionate about it and loves what he does which shows. More
Pat Smith was very helpful and great to deal with. Great attitude and hard worker. When I do end up purhasing another new vehicle, I'll be asking for Pat. attitude and hard worker. When I do end up purhasing another new vehicle, I'll be asking for Pat. More
I highly recommend this dealership. Victor Calloway was great to work with and got me in a vehicle that I could afford. I'm a customer for life now. Rich great to work with and got me in a vehicle that I could afford. I'm a customer for life now. Rich More
I will not go anywhere else. Very happy with service and will definately recommend to friends and family. Dan was very knowledgable, courteous, and very accommodating. Dan made sure that I got everything d will definately recommend to friends and family. Dan was very knowledgable, courteous, and very accommodating. Dan made sure that I got everything done in a timely matter. More
salesman was informative,helpful,courteous,down to earth,worked to help me with pricing,gave extras on day of sale and came in to meet with us on his day off. earth,worked to help me with pricing,gave extras on day of sale and came in to meet with us on his day off. More
From the minute I arrived, my car needs were top priority. On a scale of 1-10, Matt is an 11!!! I will recommend him to anyone shopping for a car, period! priority. On a scale of 1-10, Matt is an 11!!! I will recommend him to anyone shopping for a car, period! More
This is the first time that we have financed a car, and we are so glad that we were able to work with Del. His customer service was beyond amazing, as was the rest of the people at the dealership. Everyt we are so glad that we were able to work with Del. His customer service was beyond amazing, as was the rest of the people at the dealership. Everything was done in such a timely manner as well. I will never buy another car elsewhere!! More
The service we got at Courtesy was excellent! My husband and I were looking for a Dodge Quad Cab in a specific price range and Chris helped us find the one that suited our needs perfectly. Chris was very he and I were looking for a Dodge Quad Cab in a specific price range and Chris helped us find the one that suited our needs perfectly. Chris was very helpful and answered all of our questions honestly. He is extremely friendly and made us feel comfortable, like we've known him forever. He introduced us to the people in the service department and the parts department and showed us around the place. I would highly recommend Courtesy to all my friends and family and definitely send them to Chris. Thanks Chris for everything you did to help us get our Truck !!! More
Was very friendly and helpful at a time of great concern over my jeep. I would highly recommend Al and his team. We were a walk in and he made us very comfortable in the waiting room with cookies and explai over my jeep. I would highly recommend Al and his team. We were a walk in and he made us very comfortable in the waiting room with cookies and explained everything very well. More
After many days of online/in person searching for a "new" used vehicle for my daughter, I finally had it narrowed down to about six additional vehicles to check out. My first stop was at Courtesy Chry "new" used vehicle for my daughter, I finally had it narrowed down to about six additional vehicles to check out. My first stop was at Courtesy Chrysler Jeep Dodge on 28th Street, where I was fortunate enough to be greeted by Scott Sykes. He was the best! He went above and beyond to show me the vehicle I was interested in (it has just come in and was still at the detail shop); we took it from there for a short test drive, and I was sold. He made the purchase painless for me!! And freed up the rest of my day; I was done car shopping! Scott took car of everything for me, even getting the vehicle delivered half way; so I would not have to drive an hour back to GR to pick it up! I will definitely remember him when I am in need of replacing any further vehicles; and highly recommend him (and Courtesy CJD) to anyone shopping for a vehicle! More