Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Very good experience at all, with the service, the people over there, the price and the trust of the words they give you can count on... over there, the price and the trust of the words they give you can count on... More
i was always very leary of buying a used vehicle from a dealership. Bill set my mind to ease and has changed my way of thinking. I believe he was very honest with me and worked diligently to get me the bes dealership. Bill set my mind to ease and has changed my way of thinking. I believe he was very honest with me and worked diligently to get me the best deal out there. i did some research on the type of vehicle i purchased and realized i did make the right choice in choosing Courtesy Dodge. They truly are the best! Thank you Bill B! More
We were able to get a repair made on our vehicle in a very timely manner. Courtesy vehicle was available without a long wait. I felt service department valued my time. Repair on ignition lock solved o very timely manner. Courtesy vehicle was available without a long wait. I felt service department valued my time. Repair on ignition lock solved our issue; we also had a headlight cover sanded and I actually thought they did an OK job until I realized I was looking at the wrong one and the one sanded did indeed look like new as mentioned by the service representative. we will also be returning there for oil changes due to competitive pricing. Staff were friendly as well. More
This is the first time I visited Courtesy Chrysler Jeep Dodge. I had a wonderful experience with Al and Dan. Their customer service was exceptional. Dan took the time to explained me all details very c Dodge. I had a wonderful experience with Al and Dan. Their customer service was exceptional. Dan took the time to explained me all details very clear and simple. Al was very professional and very helpful too. Dan also surprised me when he offered me to use while mine was at the shop. I will recommend this dealer to all my friends. More
I went to Courtesy Dodge and my sales guy was Matt Hoople. Who was highly recomended to me and i must say i understand now. He did everything in his power to make it a very nice and comfortable expe Hoople. Who was highly recomended to me and i must say i understand now. He did everything in his power to make it a very nice and comfortable experience. He was very good at making a deal and knowing when i told him what i was willing to pay and what i wanted my monthly payments could be. He is a very down to earth guy that is no b.s invovled. I will highly recomend him to anyone i know that is looking for a vehicle. More
Matt was incredibly helpful! We knew what we were looking for, but he helped give up specifics on the car we were looking at as well as looking up other cars from other dealerships to find out the history on for, but he helped give up specifics on the car we were looking at as well as looking up other cars from other dealerships to find out the history on them. He gave us the full history on the car we ended up buying and worked with us to get it to a price that we wanted. Matte is very personable and has some great stories! Very nice honorable guy who I will go back to when I buy my next car. More
The dealer had exactly the car I was looking for. I had a very pleasant experience working with Doug. He explained all of the features, came to a great price after applying all available rebates, and intr a very pleasant experience working with Doug. He explained all of the features, came to a great price after applying all available rebates, and introduced me to the service department who will be doing my initial complementary oil changes. I chose the right dealership and feel confidant my new car will be in good hands. More
Bill was friendly and knew his business. He even came in on his day off just to finalize the deal. Went out of his way to get me into the car I wanted. on his day off just to finalize the deal. Went out of his way to get me into the car I wanted. More
We had a great experience with Bill today. We came in "just looking" and left with a great vehicle for our family. He was friendly, helpful, knowledgeable, and did not pressure us at all! Thanks for all "just looking" and left with a great vehicle for our family. He was friendly, helpful, knowledgeable, and did not pressure us at all! Thanks for all the great help! More
If you are looking for a dealer that is both fair and customer-service oriented, I would hightly recommend working with Courtesy Dodge and Jeff Sweeris. We have been a long-time customer of a competito customer-service oriented, I would hightly recommend working with Courtesy Dodge and Jeff Sweeris. We have been a long-time customer of a competitor dealership (of which Courtesy was not aware at the time). At the end of the day, I felt that I received an extremely fair value on my trade-in as well as every effort made to put me in a new lease at the price-point I was looking for. (If the truth be told, it was eye-opening that Courtesy came in at a better price for an extremely comparible vehicle without any previous relationship. The other dealership told me they had pulled out all the stoppers for me since I have been such a good customer, but that was obviously not the case.) Jeff made the sales process extremely easy - especially for those of you like me that typically hate the process of buying new cars. He was extremely proactive, quick to turnaround information and quotes including looking for all eligible rebates, etc., and earned my business within a few hours. At the end of the day, I was extremely excited about my new 2012 Jeep Liberty Jet Edition in addition to feeling like the pricing and negotiation process was fair and EASY. I will be recommending my friends and family to highly consider Courtesy for their next Chrysler, Dodge, or Jeep purchase. And it goes without saying, I would also recommend my friends and family to work with Jeff Sweeris. He had an easy-going personality, yet was quick to return phone calls, got right to the point of getting me trade-in value estimates, lease option prices, etc. I found him to be very knowledgeable of the business - having been a former deadership owner, dealership finance manager, etc. He is in the business because he is passionate about it and loves what he does which shows. More