Courtesy Chrysler Jeep Dodge

I live in South Bend Indiana and had been looking for a 2008 Jeep Wrangler Unlimited for about 4 months. I found one at Courtesy and decided to test drive it since we were coming up to visit family. I e-ma 2008 Jeep Wrangler Unlimited for about 4 months. I found one at Courtesy and decided to test drive it since we were coming up to visit family. I e-mailed Scott about the Jeep, he was quick to respond to muy e-mails and multiple questions. On the way to the dealership I ran through all the tricks I thought they would pull and told her to be prepared to walk. I was proven wrong. Scott was very laid back and I felt no pressure. The wife and I took the Jeep for a test drive. We got back in 15 minutes and they had already appraised my vehicle and laid out an offer. I fully expected to have them low ball me on my trade, wrong again, they gave me more than I expected. Then it came down to negotiating the final price. I once again expected hours of Scott running back and fourth to some secret negotiation. Instead he brought Ed the Sales Manager in and in about 30 seconds we met in the middle on the price. I ahve been in banking for 15 years and have heard horror stories about buying cars. Scott and Ed made this so incredibly easy. We wrapped up the deal and got financed and were out the door pretty quickly. This was the Wednesday before Thanksgiving. Early the Friday morning after Scott was already calling me. I had left my bike rack on my old car because it would not fit in the hitch on the Jeep. Scott did some research and found out they make adapters. I cam back and picked up my bike rack. Saved me the $250 to $500 for a new bike rack. This kind of customer service is above and beyond what I expected. I have no intention of ever stepping foot on any other dealership. I will be a life long customer at Courtesy! More

Picked up my son's Wrangler on Friday after getting a door fixed, got there right at closing time (5:30). The car wouldn't start, so Tom got Al to come out and take a look at it. They pushed the car in door fixed, got there right at closing time (5:30). The car wouldn't start, so Tom got Al to come out and take a look at it. They pushed the car into the garage (after hours now), put it up on the hoist and removed the starter. Starter was bad. Not only did they stay an hour late on a Friday to get us back on the road, they fixed a couple other minor things under the car that we hadn't seen before. Awesome customer service!! More

I have been going to (Highland) now Courtsey Chrysler dealership for over 10 years. All my non-routine and many routine services are done here. I highly recomend this dealership to friends whenever I can dealership for over 10 years. All my non-routine and many routine services are done here. I highly recomend this dealership to friends whenever I can. The new dealership, waiting areas and many of the old faces keep me coming back. Along with some friendly new faces. I even can wait for my services with my Labrador and computer so I am rarely inconvenienced. I would buy another vehicle from them when the time comes, hopefully another Grand Cherokee if the gas prices stay down! :) More

Matt was very helpful and thorough with all the questions I had. Very friendly and gave me a sence that I could trust him, which to my personal opinion, it's a very rare thing to find now at days. Thanks Mat I had. Very friendly and gave me a sence that I could trust him, which to my personal opinion, it's a very rare thing to find now at days. Thanks Matt. Diego A. More

We started out looking for a used vehicle to purchase...met Doug on the Used Car Lot, we immediately felt very comfortable in talking to him; he was not pushy and let us look around; and let us purchase...met Doug on the Used Car Lot, we immediately felt very comfortable in talking to him; he was not pushy and let us look around; and let us do most of the talking. After discussing going the used vehicle route, we decided to release again. We had just come out of a lease, a car, and I really wanted to get back into a van. I feel that Courtesy Dodge will stay as important to us after the purchase as they did for the purchase of our new Town and Country Van. Doug worked extensive to get me in the Van I wanted at the price I wanted to pay, and with all the amenities I wanted; there were no games, he was relentless in getting us every rebate. The financial people were very helpful to us also. I like the way Doug introduced us to the Service Department and explained every detail to us, as to what we can expect when we come in for oil changes etc. He then went over every detail of the car. I drove out of the lot confident on where everything was located and not having to search and worry about trying to figure things out. I would definitely give out Doug's name to everyone interested in buying a vehicle and I am sure Courtesy Dodge will be our home for our cars. More

I caught Chris at a very busy time. He still managed to give me the attention I needed even while helping two other parties. He was straightforward and business-like but also friendly and very helpful. give me the attention I needed even while helping two other parties. He was straightforward and business-like but also friendly and very helpful. More

VICTOR WAS VERY EASY TO WORK WITH. HE TOOK HIS TIME AND EXPLAINED ALL OUR OPTIONS. WE SO PLEASED WE BROUGHT OUR SISTER IN TO BUY HER CAR HERE. EXPLAINED ALL OUR OPTIONS. WE SO PLEASED WE BROUGHT OUR SISTER IN TO BUY HER CAR HERE. More

All my experiences at Courtsey Jeep have been exceptional. All staff friendly, service fast, waiting room clean, show room spotless. I would recommend to all my family & friends. exceptional. All staff friendly, service fast, waiting room clean, show room spotless. I would recommend to all my family & friends. More

Al Brown is a great representative for your business. He was concise, enjoyable, and dependable. He gave me a time to expect the repair on my car to be completed, and it was exactly as he stated. He has exc was concise, enjoyable, and dependable. He gave me a time to expect the repair on my car to be completed, and it was exactly as he stated. He has excellent customer service skills and is a great asset to your company! More

Todd was great to work with, I do not buy cars very often and he made it a good experience. I would recommend him to my friends and family if they were looking to buy a car. and he made it a good experience. I would recommend him to my friends and family if they were looking to buy a car. More