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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

February 06, 2012

Dan (and the technician) is the reason I keep going back to Courtesy. I have been to other Jeep dealers and their service/parts departments. Dan is accomodating and is a great listener. I have done More

by rlhuston02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Palmieri
February 05, 2012

He was great! He took care of everything in a very friendly & professional manner! I'll be back for my next car!!! Great Job Chris!!! More

by nancylinda1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schutz, Chris Schutz
February 04, 2012

I visited Courtesy Chrysler Jeep Dodge to look at a vehicle for my wife. She had been there a few days earlier and found one she liked. By way of background, we had purchased two mini vans some 10-15 More

by jhurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
January 30, 2012

Scott made sure that since this was my first oil change after purchasing the van (used) that it was free. I forgot to mention when I checked in that I had a rear blinker that had burned out a few days pri More

by jessebelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown Jr. and Scott Sykes, Al Brown
January 28, 2012

Chris was great to work with! He was very friendly and knowledgable about all the minivans on the lot. He actually helped us find the one that fit our needs perfectly. Thanks for the great price and the w More

by michemisiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schutz, Chris Schutz
January 27, 2012

Matt was very helpful, quite knowledgeable, very organized. He got the paperwork done in a minimum amount of time. I would give him the first opportunity for any future business regarding auto purc More

by Ralph T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoople, Matt Hoople
January 24, 2012

I thought for sure I would be treated as a second class customer, but I was greeted as a respected customer. When I didn't understand what services were needed for my vehicle, Al Brown explained eveerythi More

by mbjackski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Brown Jr, Rob Grabill, Ryan Vandyke, Allen Ignatoski, Al Brown, Rob Grabill
January 06, 2012

As a first time car buyer, I was dreading the 'process'. Scott and the team at Courtesy were knowledgeable, courteous, and fair. They made buying my first vehicle (all on my own) a very easy process. I woul More

by clcollom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sykes
December 28, 2011

We called from Bellevue to see if they had the Yukon that we seen on the computer. Chris answered the phone and let us know that they still had it. He offered to call us why we were driving to let us know if More

by starshstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Chris Schutz
December 15, 2011

My wife cmplained that the brakes on her car were making noises. I contacted Courtesty Chrysler Dodge Service Department and made an appointment. Today Courtesy Dodge Service Department promptly, efficien More

by rdrnbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Grabill, Rob Grabill
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