Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Courtesy Dodge hits it out of the park again! The staff at Courtesy hit it out of the park again! My last purchase was delivered on 12/31/13. The car came in late in the afternoon and they made The staff at Courtesy hit it out of the park again! My last purchase was delivered on 12/31/13. The car came in late in the afternoon and they made sure it was ready (including detailing) by 6:30 PM on New Year's Eve! This time, the car was delivered late in the afternoon on 12/26/14 at 2:30 PM and the same treatment was rendered again. I was out the door with my new car by 5:30 PM! The SRT / Viper technician, Nate, even came in on his day off to help make this happen! Courtesy CJDR consistently works hard to make the buyer's experience nothing less than first class and works hard to maintain the owner's trust and business. It's obvious that this level of dedication starts at the top with Laura and is shared by every member of the sales and service staff! One doesn't have to go far to hear stories of woe from customers treated badly at other dealerships. Some may suggest that I "just got lucky" or that "lightning struck twice". Make no mistake that from my observation, this is what the people at Courtesy do every day, and they do it extremely well! Many thanks to all at Courtesy for making my experience something worthy of sharing with others! More
Phil Koetje goes above and beyond Recently had a wonderful experience working with Phil on a 2015 Jeep Cherokee lease. He went above and beyond to get me the price I could afford whil Recently had a wonderful experience working with Phil on a 2015 Jeep Cherokee lease. He went above and beyond to get me the price I could afford while finding a vehicle with the options I wanted. His personality is outstanding which made it a fun, comfortable experience. When my lease is up I will go right back to Phil! More
Awesome experience! Matt was so helpful, and got me in and out of the dealership with an amazing deal in no time! Will recommend him to anyone and everyone! Matt was so helpful, and got me in and out of the dealership with an amazing deal in no time! Will recommend him to anyone and everyone! More
Great Service !! Can't say enough good words about this dealership. I was refereed to Delfino Contreras by my good friend. I contacted him, let him know a few of my Can't say enough good words about this dealership. I was refereed to Delfino Contreras by my good friend. I contacted him, let him know a few of my "musts" in a vehicle, he told me give him a couple minutes and he would look. When he called (less than 10 minutes later) he had the exact vehicle I was imagining. I'm SO happy I contacted him!!! More
very good Matt hoople is a very good guy and was very helpful would recommend him to friends and family any time so go see him at courtesy Matt hoople is a very good guy and was very helpful would recommend him to friends and family any time so go see him at courtesy More
Matt is great! Matt helped us get a great deal on our new Jeep. He listened to exactly what we were looking for and got us a great price. Attentive, friendly and an Matt helped us get a great deal on our new Jeep. He listened to exactly what we were looking for and got us a great price. Attentive, friendly and an all-around great guy. It also comforted us to know that he owns Jeeps, so we trusted his opinion more in making our purchase. More
exceptional service The best service I have ever had, without exception. Simple put Ed goes way above and beyond to get the job done. I have never had such a positive exp The best service I have ever had, without exception. Simple put Ed goes way above and beyond to get the job done. I have never had such a positive experience revolving a service issue, and am extremely grateful for the distance Ed went personally. I have actually never written a review before, but was so compelled to do so, as this was an extraordinary experience. In fact, this was the second issue I went to Ed about, and could't imagine a better outcome! Exceptional service, awesome guy! More
Amazing experience! Del Contreras was extremely helpful at assisting us find the perfect Jeep. Very pleasant purchase. Smooth process from start to finish. If there was a Del Contreras was extremely helpful at assisting us find the perfect Jeep. Very pleasant purchase. Smooth process from start to finish. If there was a 6th star rating, Del and Courtesy Chrysler Dodge Jeep Ram would get it. I would recommend anyone and everyone looking for a great vehicle at a fantastic price to head to Courtesy. Very clean facility. Still cannot get over how awesome our experience was. Thanks again Del and the entire Courtesy team. A+ More
The name says it all Love this place! the people & service is excellent. We dealt with Matt Hoople, He is a wonderful person to work with. When the time comes for anothe Love this place! the people & service is excellent. We dealt with Matt Hoople, He is a wonderful person to work with. When the time comes for another vehilcle we will definately go back. No problems with the vehicle and truly I hope to have none but if there is I am sure that the service staff will get a 5 star report from me as well More
Car purchased with Matt Hoople! Matt was super, explained everything. Took care of everything needed to buy our car. He is very knowledgeable and friendly, yet proffesional. We wou Matt was super, explained everything. Took care of everything needed to buy our car. He is very knowledgeable and friendly, yet proffesional. We would buy with him again and are giving his name to our friends and family. We bought a 2014 Dodoge Journey and LOVE it! Thanks Matt!! Rog & Teresa Beute More