Courtesy Chrysler Jeep Dodge
Grand Rapids, MI
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Best Dealership Experience. I have always purchased my cars through Courtesy dealership with my husband. This past experience the sales person was extremely patient with me as th I have always purchased my cars through Courtesy dealership with my husband. This past experience the sales person was extremely patient with me as this was my first time purchasing on my own. She didn't try to rush me or make me buy a car I wasn't completely comfortable with. I would recommend everyone to go to her, she is extremely patient and truly cares about getting you in the right car. More
Exceptional staff and a wonderful buying experience! As an extremely picky car buyer, I had been looking for my next purchase for months and finally found a vehicle online that I was interested in drivin As an extremely picky car buyer, I had been looking for my next purchase for months and finally found a vehicle online that I was interested in driving. I had not dealt with Courtesy in the past, so I was somewhat apprehensive, having been had mixed dealership experiences in the past. From my initial "online" conversation with Rachel to our arrival and meeting with Sarah Wright, our sales rep, it was a great transaction! We ended up buying our 2015 200S right out of their showroom, trading in our current vehicle at KBB TI value, and receiving an all around amazing deal. Sarah is/was outstanding...and I would recommend her and Courtesy to anyone/everyone looking for a positive car buying experience. Lynne & Daric Feldpausch More
Best Customer Service! We have purchased 3 vehicles here in the last few years. Del has taken excellent care of us. He is kind, informative, and very honest. He's gone above We have purchased 3 vehicles here in the last few years. Del has taken excellent care of us. He is kind, informative, and very honest. He's gone above and beyond in helping us get into vehicles to fit our every need. The entire staff is very kind and welcoming. Please do yourself a favor and consider purchasing your next vehicle with Del at Courtesy Chrysler on 28th st!! Thank you Del! More
Easy Breezy Matt Hoople was great to work with. He is easy going and made the whole experience enjoyable! I would recommend anyone looking for reasonably priced v Matt Hoople was great to work with. He is easy going and made the whole experience enjoyable! I would recommend anyone looking for reasonably priced vehicles to go check out Courtesy and ask for Matt! Thank you so much! I love my car! More
Used Car Sale Selling the 2011 Dodge Durango to me was a plesant experience, Sales rep was very nice BUT... 45 Days into owning my vehicle I realized my oil cha Selling the 2011 Dodge Durango to me was a plesant experience, Sales rep was very nice BUT... 45 Days into owning my vehicle I realized my oil change light coming on. So I went in had the oil changed for free. Tech states bring the car in yesterday for a rack and pinion inspection. So I pay the 49.95 and they tell me that I have to pay 1300+ in repairs. He called the sales manager and he states used car over 30 days basically my issue. How is it they inspected this SUV called it used cerified when they sold it to me and did not notice this issue, I feel they need to take ownership on selling me a major repair like this so early on. Yes it used but DONT say Certified and claim to have inspected and made repairs. I believe they covered it up. I am super upset. More
Fantastic Customer Service! Courtesy not only gave me a fantastic deal on a vehicle but the sales consultant Matt Hoople was the whole reason I even moved forward with the whole Courtesy not only gave me a fantastic deal on a vehicle but the sales consultant Matt Hoople was the whole reason I even moved forward with the whole process! He was very very helpful and was there for the entire process. He immediately assisted me with all questions and concerns I had and set them to ease! He was a FANTASTIC individual to work with and I am very thankful that I was fortunate enough to deal with him! Thanks Again Matt!!! More
On top of their game I went in to the dealership on a Wednesday with a fairly good idea of what I wanted to buy. Joel set me up with a few cars to test drive, and I fell i I went in to the dealership on a Wednesday with a fairly good idea of what I wanted to buy. Joel set me up with a few cars to test drive, and I fell in love with my 200S. They held the car for me until Saturday when I was ready to drop my jeep off for trade in, and I was in and out very quickly. I ended up with an amazing value on my purchase, and would not hesitate to do future business with or recommend Courtesy's staff to anyone else in the market. More
Excellent experience I really wanted to upgrade my little 4 door car to a jeep but was a little hesitant because I didn't know where to go & I knew they could be pricy. I I really wanted to upgrade my little 4 door car to a jeep but was a little hesitant because I didn't know where to go & I knew they could be pricy. I got referred to courtesy by a family friend & was told Matt Hoople would work with me well. I went the next day & I couldn't of been happier! He listened to my wants & needs & found right what I was looking for & I got just what I wanted! I was in my new ride within 2 days & couldn't of been happier. I will defiantly be back for my future cars! Thanks Matt! More
Childhood dream realized My girlfriend and I have both bought from Courtesy Dodge now. We will continue to work with Courtesy Dodge due to the amazing service and experience w My girlfriend and I have both bought from Courtesy Dodge now. We will continue to work with Courtesy Dodge due to the amazing service and experience we received from Matt Hoople. I have worked with many salesmen over the years but I never felt I was being worked by Matt. He went above and beyond to help me drive out in the truck of my boyhood dreams. We cannot gush enough about our experiences with Matt. The number of awards that line his office should speak for themselves. The cream cheese and crackers weren't bad either. Thank you Matt for welcoming me into the Mopar Family. See you next time! More
Refreshingly great customer service! I came upon Courtesy's website while searching for a used car and I'm very glad that I did. Jim Bush worked with me for over a month to help find the I came upon Courtesy's website while searching for a used car and I'm very glad that I did. Jim Bush worked with me for over a month to help find the right vehicle at the right price! The sales rep Del C. thoroughly described my 2009 Vibe and its history. I am relieved to now have a safe, reliable great looking car. If your looking for the right vehicle for you, then Courtesy is the place! More