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Courtesy Chrysler Jeep Dodge

Grand Rapids, MI

4.2
257 Reviews

440 28th Street Southeast

Grand Rapids, MI

49548

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Showing 257 reviews

July 09, 2024

My Wrangler 4xe has now been here for 3 weeks - the electric battery has failed and there is no end in sight to getting a new one. I had to get my own ride for the first two weeks. The people at Courte More

by Joanna Heerema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason / Andrew
May 28, 2024

Keely was wonderful and made my car buying experience easy and fun! Got a great deal and couldn't be happier. Would recommend Courtesy to all my friends looking for a vehicle. More

by Bill Douglass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenly Deutsch
September 25, 2023

Traded in my 2018 Jk Wrangler for a 2024 JL. Keely and everyone there worked with me to get a good value for my tradein and it was an overall pleasant experience. Iw ould recommend this Jeep d More

by JC
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keely
August 29, 2023

Terrible Service Department wanted to charge me to install a warrantied fuel tank. They said they had proof I had a altered exhaust and it would take extra time. I asked them for any type of documenta More

by Kip Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Brown
February 02, 2023

Purchased a new grand cherokee from Chris E . He was very helpful and informative as we went through the process. Took the time to find out what we wanted and kept us up-to-date all the way throu More

by R P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris E
Feb 02, 2023 -

R P responded

Thanks for a great experience while purchasing our new vehicle

January 11, 2023

Brought my Jeep liberty in for a heating problem and instead of trying to trouble shoot and figure out the problem, I was told I needed to replace the radiator, thermostat, and heater core over 3900.00, More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Al Brown
November 25, 2022

Great staff! They were very nice accommodating! Worked with me really well to help me find a vehicle More

by Johnsonwrestling132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Balkema, Sarah Wright, Terry Madison, Hugh Collins, Joel Noe, Ron DeBose, Ron Howard, Jeff Hillard
July 16, 2022

Great people to work with Kris did an excellent job on finding the right truck for me at a great price. Keep up the great customer service. More

by Amy C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Rubin and Will
April 12, 2022

Very fast for the times we are in with the pandemic super nice people will use them again More

by Carlsyoung64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
January 24, 2022

I have dealing with Courtesy for about 20 years. I have purchased many vehicles from here but never with the efficiency and caring as of late. Chris Engelter has done the last 2 deals and I now won’t deal More

by Randyr5454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Noe
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