Courtesy Chrysler Jeep Dodge RAM of Tampa

Great experience all around. Our Sales Person, Julio Fernandez was exceptional....great customer service from everyone from sales to service! Thank you, Lynn and Mike Howey Fernandez was exceptional....great customer service from everyone from sales to service! Thank you, Lynn and Mike Howey More

My family experience with Mike Dunlap from the first day of contact was very professional. I had a bad experience with another dealership and was looking for someone to listen to what exactly we wanted not of contact was very professional. I had a bad experience with another dealership and was looking for someone to listen to what exactly we wanted not what helps with their sell quote for the day. Well Mike was someone that listen to what my family needs were and worked until the end of the night making sure we were happy with the choices that we were making. I will make sure to recommend his service to others. Mike Dunlap is a Salesman that excels above the level of good customer service. His knowledge and experience with helping my son learn and understand all the function of his new car went way above what I would call a job well done. Thanks, Lawrence and Lillie Brown More

my tires are being choped up on my 09 1500 ram 3 tire dealers have told me its shocks dodge said it because i have balanced and rotated. when it comes to tire i'd tend to believe the tire dealers. dealers have told me its shocks dodge said it because i have balanced and rotated. when it comes to tire i'd tend to believe the tire dealers. More

I went in looking for a used Corvette. The salesman, Shawn Kelly was "brutally honest." Since I was a car salesman in Ohio I knew what to expect. We spoke on the phone for a little while befor Shawn Kelly was "brutally honest." Since I was a car salesman in Ohio I knew what to expect. We spoke on the phone for a little while before and I explained to him that I didn't want to waste his or my time because of my financial situation. He found a couple of Vettes but were unable to get financed. He amusingly said I was going to get a new car (yeah right). I really didn't believe it but once I arrived we talked and I gave him all the information. A while later I got approved and drove away with a new 2011 Avenger. I was and still am very happy with everything. Courtesy treated me right and to this day Mr. Kelly and I keep in touch. As a matter of fact we went to lunch a couple of days ago while my car was in for the 1000 mile inspection and the 1st free oil change. As I said, even as a former car salesman I was treated fairly and honestly. I will be returning to Courtesy for my next car. Thank you Shawn and Courtesy for a job well done. More

We were in the market for a used late model full size truck...and Mike came to the rescue..trust me I hate going to dealerships but Mike made it easy for us..he found our truck the price we wanted...he w truck...and Mike came to the rescue..trust me I hate going to dealerships but Mike made it easy for us..he found our truck the price we wanted...he was awesome honest and super nice...Mike is the man...we are happy with our new truck...thanks Mike!!! More

Excellent car buying experience. The first car we Excellent car buying experience. The first car we looked at had been a Smoker's car. That was not an option for us, as we have small children. The Excellent car buying experience. The first car we looked at had been a Smoker's car. That was not an option for us, as we have small children. The second car was nice - we liked it, but it had more body damage than we would have liked. We test drove it, but when we got back from the drive, we saw the third. Still don't know why it had been detailed (stickers removed, etc). But we are certainly glad it was -- we bought it that same night. Mike was excellent to deal with. The finance manager didn't have the same amount of likeabiliy, but he wasn't the one who made the sale. Mike and the entire staff went out of their way to see that we were comfortable, that we were happy and satisfied with our vehicle. We will definitely recommend the Dealership to others. More

Needed a Van so I surfed the net looking for dealerships. Left an Email for Matthew and his response was very quick. We live in Lakeland for 5 months of the year but found that a lot of the dealers were to Left an Email for Matthew and his response was very quick. We live in Lakeland for 5 months of the year but found that a lot of the dealers were too pushy. We arranged to meet with Matthew at Courtesy Chrysler Jeep Dodge and he helped us choose a nice van without any pressure. The entire staff was great, from the front desk to the finance dept. Thanks Matthew More

On May 4th 2011 my husband and I purchased a 2011 Jeep Wrangler Unlimited. We originally walked onto the lot 2 days prior and met Joe. We walked onto the lot very uninformed about this type of vehicle. Jo Wrangler Unlimited. We originally walked onto the lot 2 days prior and met Joe. We walked onto the lot very uninformed about this type of vehicle. Joe asked us some basic questions and showed us a few options for what we may be looking for and gave us some fun facts as well which lightened the experience immediately. He was not hovering or annoying like most sales associates we have dealt with at other dealerships. He gave us his knowledge and let us do some comparisons. Normally we would not have gone inside on the 1st day without seriously reviewing our finances. However Joe was so nice to us we decided to sit down and do some basic numbers. During this brief time Joe made sure to make us feel as comfortable as possible. We did walk away that day excited but still a little nervous about the deal. Joe let us know that there was no pressure and to call him when we were ready. When we got into our car we were so impressed with how that small experience went we emailed Joe that night so that we could set up a meeting to finish the deal because we knew Joe had our best interest in mind he wasnt just looking for a sale. When we came back we brought our 2yr old daughter who is a bit of a handful. Immediately Joe welcomed us and got a balloon for our daughter. When we got down to serious numbers Joe was our advocate. He got us to the numbers that we wanted and never pressured us to do more than what we could handle. He got us the best deal and and made sure to have everything processed for us and finalized while we waited. I was very impressed with how friendly everyone was and how awesome they treated us and my daughter. We love our Jeep and will not be dealing with any other person from here on out. We have already recommended all friends and family to go here only and to definitly see Joe 1st. We loved every single aspect of this experience. More

I called the dealership around 12 in the afternoon. I talked with Mike, who was very polite. I told him that I was interested in the Mazda Tribute they had for sale, but wanted to make sure they still ha talked with Mike, who was very polite. I told him that I was interested in the Mazda Tribute they had for sale, but wanted to make sure they still had it available. He went outside and personally made sure it was there for me. We set up an appointment so I could come and see it after I got off of work. when I got to the dealership he had it ready for me to test drive. He explained the check points for the certified pre-owned check points. We worked out a price that I thought was fair, and I drove it off the lot that night. More

My wife and I received a call from the Internet sales department after a recent visit to the service department for a recall item on a 2006 Caravan. I set up an appointment to meet with salesman Shawn Ke department after a recent visit to the service department for a recall item on a 2006 Caravan. I set up an appointment to meet with salesman Shawn Kelly and he managed to put us into a new Charger for the right price. I did not go there with the intention of buying a car but they worked it out so well that I could not resist. I am a very happy customer even though they messed up the paperwork and sold me the wrong color car. From the GM all the way to Shawn, they made things right and I will go back there for my next car. More