Courtesy Chrysler Jeep Dodge RAM of Tampa

Ray was very helpful from the beginning. He guided us through several vehicles in several brands. We have a 3 year old and another child on the way, so we wanted the right vehicle for our family. We fina through several vehicles in several brands. We have a 3 year old and another child on the way, so we wanted the right vehicle for our family. We finally decided on the Durango and have been very pleased with the vehicle as well as the service received from Ray after the purchase! I would highly recommend purchasing a vehicle here! More

My fiancé and I had been looking at dealerships around the greater Tampa area for a used minivan and could not find one that met our needs. When we looked upon the Courtesy Chrysler-Jeep-Dodge webs around the greater Tampa area for a used minivan and could not find one that met our needs. When we looked upon the Courtesy Chrysler-Jeep-Dodge website, we found two minivans that we really liked. We called late in the evening when most dealerships were closing and we spoke with the Internet Sales Manager, Shawn Kelly. Shawn went outside to confirm that they still had the vans and about ten minutes later, he confirmed that the dealership still had both on the lot. We spoke on the phone for a little while and I explained to him that we didn't want to waste his or our time because of our financial situation. Shawn explained to me not to worry about that and to come in and see if liked the vans. We arranged to come in the following day to meet with him and look at the vans. We visited the dealership the following day and were greeted promptly by Shawn. He was very knowledgeable on the two different vehicles and was very interested in the vehicle that we were looking for and our needs with it. We quickly took a test drive on a 2006 Chrysler Town & Country Minivan. During the test drive and upon our return, we continued talking with him and it seemed like talking with old friends. We went inside with Shawn and continued to work on the financing. Shawn did not play any tricks on us, did not try to make any sneaky deals, and did not try to take advantage of us… Shawn did the total opposite and was an outstanding salesman who got us the vehicle that we wanted for a phenomenal price!!! Shawn made our signing of all documents for the deal very simple and we never felt any high pressure for the sale at all. Shawn is really a great person and valued as a couple, not just another in & out customer. Shawn proved to us what sales and customer service is really about... It's about having a relationship between people and not just selling the vehicle and kicking them out & down the road. The dealership gave us a great deal and the paperwork was the easiest and most painless ever. While waiting on the finance department to finish up the legal paperwork, Shawn went out of the way and made us feel as if we were at home and got us a drink and snack and he treated us like we were his own family and I really liked that. Shawn went above and beyond any other salesman I've ever dealt with his customer service skills and he should be reward more than just a commission!!! Needless to say, our experience was excellent… I would definitely recommend my family and friends to them and would highly recommend Shawn as the salesman to meet and deal with!!! Thank you Shawn and Courtesy C.J.D. for a job well done… It was a wonderful experience!!!! A++++++ Great Job Guys !!! Amanda Mitchell and Daniel Carey - Tampa, Florida More

took our 2008 in for routine service. Made an inquirey about 2011's. Met Brain Satterfield and he and associates work hard for 3 days to find a van that had the options we wanted. after test drives and d about 2011's. Met Brain Satterfield and he and associates work hard for 3 days to find a van that had the options we wanted. after test drives and demostrations of options they ccme up with a price that was very fair. Brain has told me repeataley to come in with any question or problems. The teams sale pressure was firm , but not overbearing. overall a good experience. The Worl's 12/5/11 More

All I can say is GREAT. Shawn is really a great person. He has shown what sales and customer service is really about. It's having a relationship between people and not just selling and kick them down the r He has shown what sales and customer service is really about. It's having a relationship between people and not just selling and kick them down the road. Shawn and I have a great relationship since we are fellow soldiers and fellow salesmen. He really needs to be compensated not just financially but professionally moreso. GREAT JOB BROTHER!!!!!!!! REALLY!!!!!!! More

Mike took our call and had settled on a price within a few hours. We made the almost 2 hour drive to buy a Durango. The paperwork period went a little slower than we would have liked, but all went well an few hours. We made the almost 2 hour drive to buy a Durango. The paperwork period went a little slower than we would have liked, but all went well and we drove away in the new SUV a few hours later. Mike did a fantastic job handling everything over the phone and having the vehicle ready for us when we arrived. More

We were looking to trade our present Dodege Caravan, that we purchased from you, in for a new one. Brian Satterfield helped us find the vehicle we were looking for, he was very knowledgable of the inventory we purchased from you, in for a new one. Brian Satterfield helped us find the vehicle we were looking for, he was very knowledgable of the inventory on hand and asked about options that were important to us. He was very professional and personable. My wife and I felt that he was trying to get us the exact vehicle we were looking for. John the manager helped cement the deal by working to give us every break possible, and Jim in finance made finalizing the deal as painless as he could. I should also mention that Sean in the service department who has always helped us with the service of our previous vehicle helped by refering us to Brian.We are very pleased that we have done business with you again and look forward to many more years of good service and friendship with Courtesy. More

This is the second vehicle I have bought from Mike. It was made easier by the internet with the request for a quote on a vehicle. They, Dodge and Mike, contacted me and made an appointment to come down a was made easier by the internet with the request for a quote on a vehicle. They, Dodge and Mike, contacted me and made an appointment to come down and look at a few different vehicles. More

My wife and I went to Courtesy Dodge because it was directly across from a Toyota dealership. I was looking for a new truck and had never driven a Toyota or RAM pickup. When I test drove the Toyota I d directly across from a Toyota dealership. I was looking for a new truck and had never driven a Toyota or RAM pickup. When I test drove the Toyota I didn't like the way the Tundra handled or sounded. Since the Dodge dealership was right across the street we went over and checked it out. Joe greeted my wife as I was parking, and was very courteous from the start. I told him we were looking for a new truck, or a Jeep, and he just laughed. Great personality. Said he'd love to earn our business. And he did. We had some pretty tough criteria and he never got flustered as we looked at several vehicles, some a couple of times. He was very helpful throughout the transaction and was a pleasure to work with. He never pressured us. I'd recommend that anyone interested in a new truck go see Joe before making any decision. The whole team we worked with (Joe, the sales manager, and the finance manager) were very professional and treated us with respect. Can't ask for anything more than that. More

Excellent experience!! I was looking for a late model minivan with low miles. I called Courtesy Chysler Jeep Dodge of Brandon, I spoke to a salesman named Mike Dunlap. Mike was very helpful and polite. M minivan with low miles. I called Courtesy Chysler Jeep Dodge of Brandon, I spoke to a salesman named Mike Dunlap. Mike was very helpful and polite. Mike did not pressure me in any way. Mike found me the perfect Dodge Grand Caravan. The price and features was exactly what I was looking for. I bought the van that night. The whole team there was outstanding, from the finance manager to the business manager to the receptionist. There's a kid area that was perfect for keeping my kids entertained. I would buy a vehicle from here again. I highly recommend this dealership and especially Mike Dunlap. Thanks Mike, we love the van!! Kenny and Darlene Rodriguez More

We received a letter from another dealership with a promotional sale for the weekend. My husband said why dont we go to the dealership in Brandon since it is closer to the house maybe they will honor promotional sale for the weekend. My husband said why dont we go to the dealership in Brandon since it is closer to the house maybe they will honor the deal. Against my better judgement we went. While there we looked inside the suv we wanted and drove in the dealer lot the dodge durango. I loved the vehicle. We wanted specific options b/c our credit scores were low and had negative equity on our trade in. We knew b/c of this we would get a higher percentage rate and longer terms. We left that Friday night hoping to do business with them on Saturday afternoon. We explicitly told the dealer that we had small children and didnt want to be there all day. We gave them our information and said to call us if we were approved. They somehow convinced us that everything was ok and to come in. We were there at the dealer waiting for 4hours needless to say walked away without the SUV b/c they tried to bait and switch us. We are very realistic but not dumb. We told them that we didnt want to spend more than 700 dollars a month however that came back with a payment that was close to 900 dollars. My husband was getting frustrated. They finally came back after 40 minutes with two children under age 5 mind you and the dealership was not packed with customers. No one was sitting in the finance office at all on this Saturday. However, they treated us as though the dealership was packed. Finally we are now into the finance managers office and to our dismay we weren't approved YET!!!!!. My husband looked at me and told me to stand up b/c we are leaving. He was furious...They refused to listen to our needs. So we went to the dealership across town and the gave us the deal we were looking for. I dont blame the sales person Ray (he was actually friendly especially to my son)b/c he had no control over what the dealer will do but his manager just assumed we were going to just take this deal. GOD is good. Sincerely, Will never purchased from Courtesy in Brandon, Florida More