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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Mike Dunlap was conscience and worked hard to make my dream come true; I told him what I wanted and what I could deal with - he and the sales team were professional, understanding and provided answers to dream come true; I told him what I wanted and what I could deal with - he and the sales team were professional, understanding and provided answers to all my questions I will definitely recommend shopping with Courtesy - thank you Mike More
I hate buying a new car, takes forever and is emotionally draining. Until now. We were very limited on time and only had a few hours to complete the deal. Not only did they get us out of there on time but ga draining. Until now. We were very limited on time and only had a few hours to complete the deal. Not only did they get us out of there on time but gave us a great deal on our new Durango. They understood our situation and went above and beyond to ensure we were happy. I am now a returning customer for any future needs, great job guys!!!! More
I have been a long time Jeep owner and was on my forth Wrangler. After multiple problems with a 2011 Jeep and working with the BBB and regional Mangers for Chrysler they could not resolve the problem. Onc Wrangler. After multiple problems with a 2011 Jeep and working with the BBB and regional Mangers for Chrysler they could not resolve the problem. Once again my Jeep ended up in the service department with the same problem. After making a comment to the service Manager Chris Duncan about just buying it back so I can purchase another car from a different manufacuter. Chris promtly said "Let me work on that." I was completely shocked. After a conversation with one of the Sales Manager, Trent, they said please come in and let us make this right. Courtesy assigned me a sales team, Frank Diaz and Robert Catlin. Not only did they pay off my 2011 Sahara but above and beyond to put me in a nicer 2012 Wrangler for the same price. I have never had a sales experience like the one I experienced at Courtesy Jeep. They went above and beyond to fix a problem that wasn't their responsibility and made it more than right. Excellent dealership that is extremely military friendly and by far the best purchase experience I have ever had at any dealership. I was convinced I would never own another Jeep but I will use Courtesy Jeep for as long as I am stationed in Tampa. More
joe was the best salesman, very knolegable on his product, showed and explanded all area's of the cars we test drove. no pressure so we drove one home. we will recomend this salesperson product, showed and explanded all area's of the cars we test drove. no pressure so we drove one home. we will recomend this salesperson More
I contacted the dealership via the Internet in the late evening. They were closed but I received a prompt and professional email response from Brian Satterfield. His response was again prompt; profession evening. They were closed but I received a prompt and professional email response from Brian Satterfield. His response was again prompt; professional and concise. He paid attention to my needs that I had previously sent in my prior email inquiry. He told me that the process would be seamless and it was. We agreed to a price and a time for me to come pick up my new vehicle. When I arrived they did nbot try to upsell or haggle. They did inform me of my options e.g. extened warranties, gap insurance, etc... Then I met with the Jim (Dir of Finance) and he was great as well. He too was professional, knowledgeable and very personable. I would recommend Brian, Jim and the Courtesy Group to anyone and everyone. More
I contacted many Jeep dealerships via internet to start shopping for a Grand Cherokee. Mike Dunlap was one of the first sales associates to respond to my request. He worked with me for many weeks and didn shopping for a Grand Cherokee. Mike Dunlap was one of the first sales associates to respond to my request. He worked with me for many weeks and didn't give up when I demanded detailed specifications with no alternatives and expected to pay less than it's worth. He kept me up to date with their searching and assured me they would find my vehicle. John Mitchell searched for weeks to track down my very hard to find vehicle. They were the ONLY dealership that was able to find exactly what I had been looking for and were willing to make the trade needed. Within one day of finding my vehichle they had it ready for me to purchase. Trent Shaw was able to give me the price that I was comfortable paying and Shawn Kelly made the final paperwork process smooth and easy. Car buying can be difficult but not with Courtesy Chrysler Dodge Jeep of Brandon. I had the best possible experience and I tell everyone how wonderful they have been for me and my family. April Music More
Joe LaMotta is an outstanding salesman. He provided excellent customer services. I have told my son who plan to buy a car at the end of the year to go to Joe LaMotta. excellent customer services. I have told my son who plan to buy a car at the end of the year to go to Joe LaMotta. More
We were treated with repect and everyone was very courtesy, we had a very nice experience. Thank you for helping us to do what we want to do buy a new car. Patrina & Thomas Hubert courtesy, we had a very nice experience. Thank you for helping us to do what we want to do buy a new car. Patrina & Thomas Hubert More
Joe was extremely helpful and made this a great purchase. I would recommend him to anyone. He went above and beyond to meet my request, wants and needs. I would recommend him to anyone. He went above and beyond to meet my request, wants and needs. More
Frank was great to work with. He was able to work through the few issues that occurred very quickly. The whole process was quick and Frank worked within my budget. Great job ! the few issues that occurred very quickly. The whole process was quick and Frank worked within my budget. Great job ! More