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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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From the initial contact which was done through the internet through the signing of our purchase agreement, it all was hassle free. From the time we arrived which was by appointment to the time we drov internet through the signing of our purchase agreement, it all was hassle free. From the time we arrived which was by appointment to the time we drove off, it was almost 3 1/2 hours. We didn't feel pressured. We purchased exactly what we intended on purchasing. Jonathan Dent was informative on our purchase and kept us updated on the process of the sale. I would recommend this car dealership and Jonathan to anyone. As we all have experienced on previous car purchases, usually the whole process sucks, however, this one was seamless and I would purchase from them again. More
Ralph Bramwell really helped me out, I have been doing business with Chrysler Jeep Dodge for over 15 years, I purchased my truck, my Charger, and my SRT8 Challenger from the Brandon store. Everyone there business with Chrysler Jeep Dodge for over 15 years, I purchased my truck, my Charger, and my SRT8 Challenger from the Brandon store. Everyone there was awesome Matt took wonderful care, he made sure I got exactly what I wanted, Doug has been there for some time and he is always very helpful. Thanks guys I really love my new SRT8. More
There is no customer service. Nobody seems to know what's going on. Once they take your money they don't care about the service they have to provide to customers. I bought I vehicle cash, and it has b what's going on. Once they take your money they don't care about the service they have to provide to customers. I bought I vehicle cash, and it has been three months I can get the tittle nor the tag to put on the vehicle. More
Our sales experience was once again top of the line. We are repeat customers and will definitely buy again from them. I love my new 10th Anniversary Rubicon. are repeat customers and will definitely buy again from them. I love my new 10th Anniversary Rubicon. More
Our family traveled a long way in hopes of purchasing a car we had found online from this dealership. First we were handed off to 2 different guys then who we spoke to on the phone and then followed by peo car we had found online from this dealership. First we were handed off to 2 different guys then who we spoke to on the phone and then followed by people we were never introduced to (like they were teaching on the job).In addition after going in and very specifically telling them our price range they took more then 3 hours of our time to talk us into cars they had already sold (but were still in their inventory online) for an end result being a car that was more then $7000 out of our budget. The management was even more unprofessional then the actual sales guy and when we declined the outrageous offer he wouldn't even shake our hand or get up to tell us goodbye. Silly us thought their "guarantee" for us to leave in a vehicle was going to be realistically handled but instead we were given the go around and wasted the majority of a day. Maybe a place for someone single and willing to pay WAY more then they have. Absolutely not a place to buy a family vehicle or be handled with class. More
Dealing with Ryan Dull and Courtesy Chrysler Dodge Jeep of Brandon was a breath of fresh air while walking through the park. Ryan was in no way pushy or aggressive in his sales. I found him to be friendly, of Brandon was a breath of fresh air while walking through the park. Ryan was in no way pushy or aggressive in his sales. I found him to be friendly, attentive, honest and earnest. I have bought 2 cars from Ryan and would gladly buy more. Ryan keeps you in the loop without being over cumbersome throughout the whole sales process. He went out of his way to give "tutorials" on the workings of my Jeep, which I have never experienced with any other dealership. If you want a salesman that will go for bat for you and not just look out for his own concerns, then I highly recommend seeking out Ryan Dull, he'll give you the best he has, and if for some reason, things don't go how you want, he'll be honest with you about it and find a work around. To Ryan, the customer happiness and satisfaction truly does come before the bottom line. More
Brought our Jeep in for oil change and looked around their new inventory while waiting. Decided to test drive the 2013 Dodge Dart. Liked it. Drove the Jeep home, picked up our other car to trade in, a their new inventory while waiting. Decided to test drive the 2013 Dodge Dart. Liked it. Drove the Jeep home, picked up our other car to trade in, and by the time we got back the financing was ready to go. This is our fifth car purchase from them in 10 years. They are the best people, fastest, best price, greatest trade-in and easiest financing of any other dealership. More
In December I went in to test drive a Dodge Journey. Frank Diaz was the salesman I had the pleasure of working with. He took the time to explain all the features of the vehicle and took me on an adequat Frank Diaz was the salesman I had the pleasure of working with. He took the time to explain all the features of the vehicle and took me on an adequate test drive so I could see how the vehicle really works. I did not purchase a vehicle yet from Frank but, I was so impressed with his service that I had my parents come from Georgia to purchase a Dodge Journey. My parents purchased their car at the end of January and could not be happier with the service Frank provided and in my mother’s words, "the car drives like a dream.” If you are looking for a new Chrysler, Dodge or Jeep I would definitely recommend seeing Frank Diaz at Courtesy. His customer service is top notch!! More
Friendly,knew the product,polite,smoothly transitioned between steps of the sale. No high pressure. It did not feel like a "shark attack".Even the dreaded meeting with the finance officer was pleasant and between steps of the sale. No high pressure. It did not feel like a "shark attack".Even the dreaded meeting with the finance officer was pleasant and productive. Very nice operation! More
In 35 years of car buying experience, this was my best experience ever. Frank and others really bent over backwards to make sure they earned my business. I didn't think they wold be able to make a deal I experience ever. Frank and others really bent over backwards to make sure they earned my business. I didn't think they wold be able to make a deal I cold accept, but they were absolutely exceptional. Service after the sale has been great too. i will will buy again from this dealership. More