Courtesy Chrysler Jeep Dodge RAM of Tampa

HENRY BROWN & CARL JOHNSON WERE BOTH STAND UP GUYS, THEY LISTENED TO DETAIL WITHOUT RUSHING ME, WORKED WITH ME TO GET ME MORE MONEY FOR A CAR I SOLD THEM, WEREN'T BEING PUSHY EITHER LIKE A LOT OF OTHER CAR LISTENED TO DETAIL WITHOUT RUSHING ME, WORKED WITH ME TO GET ME MORE MONEY FOR A CAR I SOLD THEM, WEREN'T BEING PUSHY EITHER LIKE A LOT OF OTHER CAR DEALER REPS GET, MADE IT ALL PLEASANT, BOTHING GOING OUT OF THEIR WAY FOR ME AFTER I EXPLAINED MY SITUATION TO THEM. I'VE DEALT WITH DEALERS THAT WANT TO FORCE A SALE ON U, BUT THESE GUYS WEREN'T LIKE THAT AT ALL, VERY LAX AND EFFICIENT. U NEED TO GO HERE & ASK FOR THESE 2 GUYS AS THEY'RE THE BEST, GREAT STAND UP GUYS!! I WILL EVENTUALLY GO BACK TO SELL MY SECOND CAR AND WHEN I DO, IT'S JUST THOSE 2 I WILL BE ASKING FOR!! More

Dawn gave us excellent service. Patience is her virtue. I have dealt with several sales persons. Dawn is patient, goes out of her way help her clients and NEVER pushes them for a sale. She is a delight t I have dealt with several sales persons. Dawn is patient, goes out of her way help her clients and NEVER pushes them for a sale. She is a delight to work with and is a great plus for the dealership. Thanks Dawn! More

Staff at this dealership surpassed expectations, making this process a lot less stressful. Financing was a concern for me, but they took the time to get the financing I needed at a decent rate. I love my this process a lot less stressful. Financing was a concern for me, but they took the time to get the financing I needed at a decent rate. I love my new Jeep Patriot and will be sending my daughter to this location to buy a new car soon. Thank you Courtesy!!! More

Jeremy Dye was very friendly, was not pushy, was able to find the automobile I really wanted after I changed my mind at least twice and did not treat me differently because I was a woman. I really apprecia find the automobile I really wanted after I changed my mind at least twice and did not treat me differently because I was a woman. I really appreciated that he listened to what I wanted and was looking for in a Caravan. He and I have been talking over the phone and internet for over a month and he was very understanding and patient with me when I was unable to schedule an appointment to look at cars because of a death in my family. He was exactly what I would expect a salesman would be. I actually felt he cared about my being happy with the vehicle I chose. He has also called and emailed me after the sale and I appreciate his attention and help with my new Dodge Caravan. Thanks. I couldn't be happier with my positive experience at Courtesy Chrysler Jeep-Dodge. More

My credit is not great. It took a while, but, Rich and the financial team (Katie Pizarro) were diligent. I did not feel rushed or pushed into anything I did not want. Every one was very honest and I did the financial team (Katie Pizarro) were diligent. I did not feel rushed or pushed into anything I did not want. Every one was very honest and I did not feel mislead. Awesome experience! I will definitely recommend this dealer to my friends and family. More

I was treated with respect and as though they had my best interest in mind. I was there for maybe 2 hours and left with the car I wanted at the price I wanted to pay. I was also given top dollar for my trade interest in mind. I was there for maybe 2 hours and left with the car I wanted at the price I wanted to pay. I was also given top dollar for my trade. I would recomend this dealership if shopping for a used car. More

We brought a car from Kurt Heintz, who was very pleasant while we were doing the deal for cash. He made all kinds of promises, even the simplest of things like a full tank of gas, a full service, delivered while we were doing the deal for cash. He made all kinds of promises, even the simplest of things like a full tank of gas, a full service, delivered to our home and valet, but you get nothing once they have your money, even the pleasantry’s stop. If I had read the other reviews before using this dealership, I would have gone else where to look for a car. More

I just wanted to find out how much they would give us on two trade ins for one new vehicle. I was kept there for over 5 hours and the numbers just kept changing. Back & forth... we went for hours. They fir two trade ins for one new vehicle. I was kept there for over 5 hours and the numbers just kept changing. Back & forth... we went for hours. They first said they could get the vehicle I wanted from another dealership, then began to push one of their inventory on me, which I clearly stated I did not want. Well, after I finally left, I felt I had wasted an entire day and that they were just doing what they could to confuse me & get me to take their car off the lot. Being female doesn't help in these situations, no matter what I said, they had a comeback. I don't know how these people can go to bed at night with a clean conscience. Watch out- typical greasy car dealers. I would NEVER recommend this place to anyone. Don't waste your time. Lesson learned the hard way. More

I purchased an H2 for CASH. I was assured that the missing back seat and key would be given to me. Almost two months and countless inquiries later, I have neither. When I purchased the H2, I was t missing back seat and key would be given to me. Almost two months and countless inquiries later, I have neither. When I purchased the H2, I was told that the DEALER GUARANTEE would be in effect for 2 months or 2,000 miles. THREE WEEKS after purchasing the H2, the instrument panel malfunctioned. I had neither had the vehicle for 2 months, nor had I put 2,000 miles on it. In fact, I had only driven the vehicle 5 times. When I took the H2 in to repair the instrument panel, I was told that I was responsible for the $450+ repair bill. When I complained, I was told that the repair WASN'T COVERED under the dealership guarantee. In order to get my vehicle back, I was forced to pay 1/2 of the bill. I am waiting to hear back from the CEO regarding the seat, the key and the reimbursement for the repair. However, regardless of the outcome, I will NEVER do business with this dealership again. Nor would I recommend it....even to my worse enemy. More

Recently, I thought I purchased a 2001 PT Cruiser from Courtesy, Rick Stetson was the salesperson. He told me it was my lucky day the banks were there & could approve my financing. I thought I had secured Courtesy, Rick Stetson was the salesperson. He told me it was my lucky day the banks were there & could approve my financing. I thought I had secured financing & sign the documents with Kerry Hope, as the financial agent. Two weeks later, a tow truck turned up at my home to repo the car. When I called Courtesy & questioned Scott Bogdany, he said that my financing didn't go through & my employer said I didn't work there. But, for $500.00 more as a down payment I could have the car back. They never called my employer & I was never notified that the financing had not gone through by either the lender or the dealership, before they took the car back. Scott Bogdany gave me the original check back that I had written for the down payment. This dealership certainly knew what was going to happen when I drove that car off the lot. There also were discrepancies between the lender agreement & the agreement with the dealership on closer examination. This ranks in the top 10 used car scams. Buyer Beware!!!!!!!! More