Courtesy Chrysler Jeep Dodge RAM of Tampa

All I can say is GREAT. Shawn is really a great person. He has shown what sales and customer service is really about. It's having a relationship between people and not just selling and kick them down the r He has shown what sales and customer service is really about. It's having a relationship between people and not just selling and kick them down the road. Shawn and I have a great relationship since we are fellow soldiers and fellow salesmen. He really needs to be compensated not just financially but professionally moreso. GREAT JOB BROTHER!!!!!!!! REALLY!!!!!!! More

Mike took our call and had settled on a price within a few hours. We made the almost 2 hour drive to buy a Durango. The paperwork period went a little slower than we would have liked, but all went well an few hours. We made the almost 2 hour drive to buy a Durango. The paperwork period went a little slower than we would have liked, but all went well and we drove away in the new SUV a few hours later. Mike did a fantastic job handling everything over the phone and having the vehicle ready for us when we arrived. More

We were looking to trade our present Dodege Caravan, that we purchased from you, in for a new one. Brian Satterfield helped us find the vehicle we were looking for, he was very knowledgable of the inventory we purchased from you, in for a new one. Brian Satterfield helped us find the vehicle we were looking for, he was very knowledgable of the inventory on hand and asked about options that were important to us. He was very professional and personable. My wife and I felt that he was trying to get us the exact vehicle we were looking for. John the manager helped cement the deal by working to give us every break possible, and Jim in finance made finalizing the deal as painless as he could. I should also mention that Sean in the service department who has always helped us with the service of our previous vehicle helped by refering us to Brian.We are very pleased that we have done business with you again and look forward to many more years of good service and friendship with Courtesy. More

This is the second vehicle I have bought from Mike. It was made easier by the internet with the request for a quote on a vehicle. They, Dodge and Mike, contacted me and made an appointment to come down a was made easier by the internet with the request for a quote on a vehicle. They, Dodge and Mike, contacted me and made an appointment to come down and look at a few different vehicles. More

My wife and I went to Courtesy Dodge because it was directly across from a Toyota dealership. I was looking for a new truck and had never driven a Toyota or RAM pickup. When I test drove the Toyota I d directly across from a Toyota dealership. I was looking for a new truck and had never driven a Toyota or RAM pickup. When I test drove the Toyota I didn't like the way the Tundra handled or sounded. Since the Dodge dealership was right across the street we went over and checked it out. Joe greeted my wife as I was parking, and was very courteous from the start. I told him we were looking for a new truck, or a Jeep, and he just laughed. Great personality. Said he'd love to earn our business. And he did. We had some pretty tough criteria and he never got flustered as we looked at several vehicles, some a couple of times. He was very helpful throughout the transaction and was a pleasure to work with. He never pressured us. I'd recommend that anyone interested in a new truck go see Joe before making any decision. The whole team we worked with (Joe, the sales manager, and the finance manager) were very professional and treated us with respect. Can't ask for anything more than that. More

Excellent experience!! I was looking for a late model minivan with low miles. I called Courtesy Chysler Jeep Dodge of Brandon, I spoke to a salesman named Mike Dunlap. Mike was very helpful and polite. M minivan with low miles. I called Courtesy Chysler Jeep Dodge of Brandon, I spoke to a salesman named Mike Dunlap. Mike was very helpful and polite. Mike did not pressure me in any way. Mike found me the perfect Dodge Grand Caravan. The price and features was exactly what I was looking for. I bought the van that night. The whole team there was outstanding, from the finance manager to the business manager to the receptionist. There's a kid area that was perfect for keeping my kids entertained. I would buy a vehicle from here again. I highly recommend this dealership and especially Mike Dunlap. Thanks Mike, we love the van!! Kenny and Darlene Rodriguez More

We received a letter from another dealership with a promotional sale for the weekend. My husband said why dont we go to the dealership in Brandon since it is closer to the house maybe they will honor promotional sale for the weekend. My husband said why dont we go to the dealership in Brandon since it is closer to the house maybe they will honor the deal. Against my better judgement we went. While there we looked inside the suv we wanted and drove in the dealer lot the dodge durango. I loved the vehicle. We wanted specific options b/c our credit scores were low and had negative equity on our trade in. We knew b/c of this we would get a higher percentage rate and longer terms. We left that Friday night hoping to do business with them on Saturday afternoon. We explicitly told the dealer that we had small children and didnt want to be there all day. We gave them our information and said to call us if we were approved. They somehow convinced us that everything was ok and to come in. We were there at the dealer waiting for 4hours needless to say walked away without the SUV b/c they tried to bait and switch us. We are very realistic but not dumb. We told them that we didnt want to spend more than 700 dollars a month however that came back with a payment that was close to 900 dollars. My husband was getting frustrated. They finally came back after 40 minutes with two children under age 5 mind you and the dealership was not packed with customers. No one was sitting in the finance office at all on this Saturday. However, they treated us as though the dealership was packed. Finally we are now into the finance managers office and to our dismay we weren't approved YET!!!!!. My husband looked at me and told me to stand up b/c we are leaving. He was furious...They refused to listen to our needs. So we went to the dealership across town and the gave us the deal we were looking for. I dont blame the sales person Ray (he was actually friendly especially to my son)b/c he had no control over what the dealer will do but his manager just assumed we were going to just take this deal. GOD is good. Sincerely, Will never purchased from Courtesy in Brandon, Florida More

Excelent customer service. I was dealing with 3 dealerships and because of Mike Dunlap's dedication and friendly approach to do bussiness we chose Courtesy Chrysler Dodge Jeep of Brandon. Dealer h dealerships and because of Mike Dunlap's dedication and friendly approach to do bussiness we chose Courtesy Chrysler Dodge Jeep of Brandon. Dealer has a kids area and coffee so when they are working on paperwork I was able to relax. Mike is adorable. Very patient and of course knowledgeble! I will recommmend this dealer and Mike anytime! He knows how to manage his time as he had me and my husband as customers and another couple (possible buyers). So he was dealing with all of us in a very organizational manner and profesional! Very easy to understand numbers and paperwork. Of course I recommend to do car shopping first. Overall great experience! I'll buy my next car here no doubt. My husband got the Dodge Charger rt Max 2012. Trade-in was smooth and we got what the old car was worth it!!! Great great great. More

I drove 4 hrs from Ponte Vedra Beach to purchase a I drove 4 hrs from Ponte Vedra Beach to purchase a vehicle at your location. I had a very bad experience at the Jeep distributor in Jacksonville and I drove 4 hrs from Ponte Vedra Beach to purchase a vehicle at your location. I had a very bad experience at the Jeep distributor in Jacksonville and wanted to find a distributor and salesperson that was "honest". Needless to say upon recomendation I was referred to Courtesy Autogroup and was put into contact with Mike Dunlap. Mike was incredible, providing me with all the necessary information to make an educated purchase and treated me and my wife like a true valued client. The first time I talked to Mike was when I picked up the car in Tampa...that is how detailed he was in his selling ! His attention to detail when showing my wife the functions of the Jeep and his honesty in doing business were superior to those I have dealt with in the past when purchasing a car. Kudos to Mike !!!! If you are going to purchase a car, I would HIGHLY recommned this distributor and Mike! More

I went the online route and queried 5 local dealers to find my specific 2012 Wrangler. I was very particular about wanting one in Sahara Tan. Getting this color combined with my other specifics made it di find my specific 2012 Wrangler. I was very particular about wanting one in Sahara Tan. Getting this color combined with my other specifics made it difficult to find an exact match. Reason being was that the Japan Tsunami caused problems with paint allocation. Sahara Tan was on production hiatus. So after emailing 5 local dealers, 4 of them responded trying to sell me on everything BUT what I wanted. Courtesy Brandon was the only one that went through the extra effort and did a 500 mile search. They found one in Georgia that was an EXACT match. I went in and sat down with Mike. He was patient, friendly, and just gave off a great honest vibe. He is the exception to the rule when it comes to pushy car sales. My only disappointment was I felt they could have gave me more on my trade in, but it is what it is. Well I put money down and thought all was good. Unfortunately, the Jeep in Georgia was sold out from under me. Communication problems. I was annoyed and ready to walk, but Mike again did the extra effort and found me another one in Texas! Again, there was some frustration brewing with the Texas dealer, which caused delays. But Mike stuck with it and was able to work things out with Texas. He kept in contact with me and let me know what was going on step by step until finally I received my brand new 2012. At one point, during the Georgia mishap, I called Mike twice around 9-10pm. He was home with his family, but still answered my calls and listened to my concerns instead of sending me to voicemail. I thought that was pretty cool. Anyone I know looking for a Chrysler, Dodge, Jeep I'll be saying, "Go see Mike Dunlop, he relates to the customer, goes the extra mile, and he'll take care of you". More