
Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Professionalism and courtesy I had the privilege of working with David Montes at Courtesy Chrysler Jeep Dodge and I was blown away by his knowledge and experience with the vehicle I had the privilege of working with David Montes at Courtesy Chrysler Jeep Dodge and I was blown away by his knowledge and experience with the vehicles we looked at. I will for sure recommend any friends and family to David. Thanks David! More
Professional, Knowledgeable I went to this dealership thinking I was going to have a long process and rude salespeople and I was totally wrong. Mr. Montes approached me and I tol I went to this dealership thinking I was going to have a long process and rude salespeople and I was totally wrong. Mr. Montes approached me and I told him what I was looking for. He was very knowledgeable about the products and courteous about my situation I was in with my credit. He took the time to help me and show me around. He explained the various options available. I would highly recommend him and the dealership if this is how they do business. Thanks You Dave More
They won't sell it for less than $2000 more than market valu Kbb showed 18900, Nada showed 20300 for excellent shape. Truck needed mechanical work, ring and pinion in the rear had metal shavings, and the front r Kbb showed 18900, Nada showed 20300 for excellent shape. Truck needed mechanical work, ring and pinion in the rear had metal shavings, and the front right hub needed replacing. Kbb showed fair market value at 17250, offered 17500 for the truck fixed. The counter offer was for a BROKEN TRUCK at 17500, or 19000 fixed. Russell said "you don't have to pay to fix it, that's just the value." ??? What? How am I not paying for the repair?!? Worst "negotiating" ever.. More
Extremely satisfied! Ralph has made my first car buying experience simple and easy. He was very informative and honest with me and I will most definitely purchase a car f Ralph has made my first car buying experience simple and easy. He was very informative and honest with me and I will most definitely purchase a car from him in the future. More
Service visit My car experience is always positive. My Sales rep is always helpful and pleasant to work with. The service dept is always helpful and timely. My car experience is always positive. My Sales rep is always helpful and pleasant to work with. The service dept is always helpful and timely. More
Service department is the worst. I took my car here to fix and they took a lot of time to fixed it and when they did it, didn't tell me the overall of the car problem. They never answ I took my car here to fix and they took a lot of time to fixed it and when they did it, didn't tell me the overall of the car problem. They never answer the phone, the only way they respond is when I complaint to the manager. They took more than a month. More
A good place to buy your next car Good people to buy from that's all you need to know good people that really care to help you get what you want and not wasting your time Good people to buy from that's all you need to know good people that really care to help you get what you want and not wasting your time More
Awesome Sales People and committment to customer satisfactio I bought a 2014 Jeep Grand Cherokee Limited from Chris Chong back in Jan 2014. I loved this Jeep but I kept having warranty issues with it - no fault I bought a 2014 Jeep Grand Cherokee Limited from Chris Chong back in Jan 2014. I loved this Jeep but I kept having warranty issues with it - no fault of the dealership. I was at wits end around December 2015 when I started chatting with Fabio Reyes and he was amazed how patient I was. He asked me point blank what vehicle I wanted if I got rid of my Jeep and I stated that I only wanted another Grand Cherokee because it WAS a fantastic vehicle except for some electronic glitches. He and Chris told me that they could get me into a 2015 Grand Cherokee (with whatever new features I wanted) and that their price would make it to difficult for me to say no. I told them that I really didn't want to buy another vehicle so they said just humor us and tell me what you want. At first I wanted the Summit but then wanted the Overland High Altitude package and they showed me what they would give me for my jeep and what my final price would be out the door and I could not say no. I truly believe there is no way that I could get a better deal on this or any other vehicle anywhere in the US period. So I bought the 2015 Grand Cherokee and ended up paying less than I did for my 2014 with more features and options. Fabio and Chris were and are truly exceptional and epitomize what customer service is and should be. I am grateful to there dedication in ensuring that I remain a loyal jeep customer. Thank you Fabio, Chris and everyone at Courtesy Chrysler Jeep Dodge for everything. My buying experience (x2) was truly enjoyable and will promote this dealship to everyone I know. More
Great car buying experience I purchased a 2016 Jeep Cherokee. Russell and Mike were very friendly and helpful in answering my questions. SHAW in the Finance dept. was helpful a I purchased a 2016 Jeep Cherokee. Russell and Mike were very friendly and helpful in answering my questions. SHAW in the Finance dept. was helpful and very patient as we went through the paperwork. I asked a lot of questions too! A quality group of people. More
Great friendly service Went in looking for a car to trade mines out for and upgrade and was greeted with a friendly salesman who took the time to figure out the car I was lo Went in looking for a car to trade mines out for and upgrade and was greeted with a friendly salesman who took the time to figure out the car I was looking for at the right price. Shawn and Ariel were really and patient with me and my family and we were all able to find my perfect car at the price I needed :) More