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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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awesome I enjoyed my visit and my sales reps did everything to get me the best deal on my new vehicle im very pleased and have been doing business with dodge I enjoyed my visit and my sales reps did everything to get me the best deal on my new vehicle im very pleased and have been doing business with dodge since 2008 and will look forward to doing business again...... More
Best Buying Experience!- Julius, Hudson FL I already visited 2 dealerships prior but wasn't able to seal a deal because one was offering a monthly payment over my budget and the other, worse, f I already visited 2 dealerships prior but wasn't able to seal a deal because one was offering a monthly payment over my budget and the other, worse, frontlined by some arrogant and unprofessional sales people. With Courtesy, I was directed outright by the receptionist to Chris Chong, my sales specialist who assisted me thru the buying process. Chris, throughout my experience, has maintained complete professional decorum, intelligently gave me answers to my queries and actively listened to my views and thoughts. With Chris' great handling of my background data, he was able to engage Jim O'Neil, the best finance guy there is, to come up with a great financing and available rate possible. With these individuals, I felt I was a person and not just a customer, their honest dealings to get you the best deal was really palpable. They made it possible for me to acquire my 2015 Dodge Challenger, hassle-free. Did I mentioned, I live in Hudson? Oh yes, Chris even was able to set up something for me that way I did not have to come back and pick up my other car I drove to get to their location. Truly, a great if not the best car-buying experience I've had. More
Dishonest (but friendly) I purchased a 2015 RAM from Courtesy Chrysler Jeep Dodge at the beginning of August. They worked very hard to sell me a vehicle, for a good price, an I purchased a 2015 RAM from Courtesy Chrysler Jeep Dodge at the beginning of August. They worked very hard to sell me a vehicle, for a good price, and I left the dealership as a happy customer. From the moment I left, they have worked equally hard to ensure I never purchase another vehicle from them. The first group of lies revolved around when they would deliver the vehicle. These ranged from small lies about sending a driver to pick it up (which they didn't, initially), to telling me that it wasn't available and they had to find a different one at a dealership in Georgia (It could be found by VIN # online and was located at the same Georgia dealership the entire time). When the vehicle was delivered, it had the wrong floor mats. This has still not been corrected. Additionally, they failed to transfer the tag which resulted in driving the vehicle with an expired tag until they delivered a second paper tag. Now, nearly 40 days in, and still no tag. They have blamed finance, accounting, the sales guy, the managers, and the bank. None of these issues would have been significant if it wasn't for the dishonesty. More
New car Me and my son who was home on a short leave fron the Marine Corp. after returning from a 7 month deployment and was looking for a vehicle to drive bac Me and my son who was home on a short leave fron the Marine Corp. after returning from a 7 month deployment and was looking for a vehicle to drive back to Camp Lejeune. We looked at all the car lots in the Brandon area for 3 days. We finally returned back to Courtesy Brandon and spoke with Carl for the 2nd day. My son was not exactly sure what he wanted but with Carl's expertise about the vehicles and his patience, we walked over the lot front to back and he even got a car and drove us around looking he finally decided and worked out the deal and he drove his brand new car back to base the next day. I choose to deal with Carl Johnson because of my past experience with him when I bought my Nitro 7 years ago. He is very honest and really goes the extra mile. Because of him me and my family will continue to choose this dealership before any others. More
Had a great experience! Walked in the dealership and was immediately greeted at the door by Frank Diaz. He was very friendly and knowledgeable about all of the vehicles. Thre Walked in the dealership and was immediately greeted at the door by Frank Diaz. He was very friendly and knowledgeable about all of the vehicles. Three hours later I was driving home in my new Durango. Jim O'Neil got me an excellent rate on my loan. I would recommend this dealership to anyone looking to buy a new car. More
Train your sales associates My husband and I arrived at your dealership and were greeted by a nice sales person who was with another customer. He sent over a female sales associa My husband and I arrived at your dealership and were greeted by a nice sales person who was with another customer. He sent over a female sales associate who was available to assist us. I guess we should have waited for someone else as I can't imagine all your associates are this bad. We were greeted and within the first 5 minutes were told by this female associate she needed to educate us on the way things worked on her corporate owned lot. She went on to explain that unless you have a 750 or above credit score you would not be approved for a used vehicle on her lot. I of course was instantly insulted and turned off by her rude and unprofessional manner. No one deserves to be treated in such a manner. She literally was talking to us like we were five years old.she Had no idea what my credit situation looked like or what car I was interested in...When in sales you sell. You don't discourage customers from looking at used vehicles. I understand she gets paid more for a new car sale however that's not my concern. The last time I checked the finance team handles finance. I doubt you want your sales associates counseling potential customers on how to buy cars and treating them like they are moorons. You've lost my sale as I will visit the dodge dealership in lutz which is 30 minutes away to avoid your dealership. However,if you want to stay in business and build relationships you may want to get rid of this particular associate. We visited on Saturday night around 7:45 she was the only female out on the lot. More
Great Customer service, on all levels!!!! I was having major Problems with my new Chrysler 200c. Ricky in service and his guys did all they could to fix the car. NOBODY's fault. The car was ju I was having major Problems with my new Chrysler 200c. Ricky in service and his guys did all they could to fix the car. NOBODY's fault. The car was just f---ed up. Talked to management, was told Carl Johnson (who we have bought many autos from) would call me the next day. The process was wonderful, traded out to a new 200c the same day, Carl even drove 50 to 75 miles to another dealer to get the car for us the same day. Long afternoon but well worth it , very pleased with the NEW 200c Thanks guys. More
Great car buying experience I had a great buying experience with Wesley and Jim! They found me a truck that suited my needs and made sure that they worked out a deal that I coul I had a great buying experience with Wesley and Jim! They found me a truck that suited my needs and made sure that they worked out a deal that I could live with. I would definitely go back to this dealer when its time to get another vehicle. More
Amazing. I had a great experience at Courtesy Chrysler Jeep Dodge! My sales professional, Russel Larkey, was extremely helpful and created a very friendly and I had a great experience at Courtesy Chrysler Jeep Dodge! My sales professional, Russel Larkey, was extremely helpful and created a very friendly and inviting environment and a very refreshing dealer experience. I would highly recommend Courtesy to anyone looking for a new vehicle or service! More
Satisfied 100% From the moment you pull in the parking lot you are treated like a valuable customer. They are friendly and inviting. They take the time to really lis From the moment you pull in the parking lot you are treated like a valuable customer. They are friendly and inviting. They take the time to really listen and then will find the perfect vehicle. They are very knowledgeable on their products and they will make sure when you leave you are very satisfied. They are truly committed to excellence!! Thank you Carl, Antonio and Shawn for the best car buying experience EVER!!!! More