Courtesy Chrysler Jeep Dodge RAM of Tampa

My vehicle has been there 4 of the last 12 months, they had it for 3 months, got it back for 5 weeks and now its been there since Dec 20th 2024. 16 days since last update, they never answer the phone, don' had it for 3 months, got it back for 5 weeks and now its been there since Dec 20th 2024. 16 days since last update, they never answer the phone, don't call you back or if your lucky maybe an email. Paid an extra $100 to have it towed back there. Do not waste your time or money, go somewhere else or get a lawyer. More

They lack communication with the customers and also, the service department likes to leave their garbage (food/ drink/packaging) in your vehicle after completeing the service you dropped off your vehicle f service department likes to leave their garbage (food/ drink/packaging) in your vehicle after completeing the service you dropped off your vehicle for. And the last thing is for whatever reason... They cannot keep the same staff whenever you check your vehicle in. I went through 3 different points of contract in just 1 visit that turned into a 4 day stay on a recall. More

The copy provided of the sales contract was not signed and missing pages. I’ve called and left 4 messages and emailed and still haven’t heard back from a finance manager. They told us Ally financial finan and missing pages. I’ve called and left 4 messages and emailed and still haven’t heard back from a finance manager. They told us Ally financial financed me and my son and Ally said they didn’t. We have no idea who financed us or when payment is due. Very unprofessional to not return my calls or send me a copy of the sales contract signed with all pages. I’m very disappointed. More

Cause the problem, then deny it, then kick me out of the dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it More

Zero non-existent communication. Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates. Even their texting communication was poor to non-existent. More

Our sales person Miguel was very helpful, informative and polite. He made sure that we were satisfied with the entire experience. Definitely gained a permanent customer. polite. He made sure that we were satisfied with the entire experience. Definitely gained a permanent customer. More

Been waiting on my High pressure fuel pump recall part since April. Wasn’t notified when the truck was done four days later. I had to follow up to check on it and it had already been complete. Picked it u since April. Wasn’t notified when the truck was done four days later. I had to follow up to check on it and it had already been complete. Picked it up and the truck didn’t get washed as it was supposed to. Drivers windshield wiper blade was broken, which I had just replaced six months ago. On the way home my check engine light comes on and is throwing an exhaust particulate sensor code. Called the dealership six times over two days to let them know and have never been able to get in touch with my service advisor. More