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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
610 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 610 reviews

September 16, 2024

Richard is our service advisor and he has always been fantastic to work with. Any issues I’ve had with my truck, Richard has always worked with us to get figured out and fixed. He’s also very understandi More

by jrjec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
September 09, 2024

It took 3 hrs just to change the oil and multi point inspection in weekday itself. This is too much waste of time. More

by pappusaha26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Sep 10, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review. We sincerely apologize for the extended wait time during your recent visit. Three hours for an oil change and multi-point inspection is certainly longer than expected, and we understand how valuable your time is. We would like to speak to you further. Please contact us at your convenience. Sam Asman, General Manager, 813-517-3250

September 07, 2024

I was shopping for a specific color jeep sahara. They didn’t have any in stock so my salesman Albert ask if I wanted to order it. I did and it was awesome finally received and drive it. This is the More

by Zelda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert salesman and Derek in finance
September 06, 2024

Great experience. Prestin Ellis is very easy to work with and so is the management team. More

by Cmills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prestin Ellis
September 03, 2024

If I could give 0 stars I would. It has now be 66 days since purchase. Over 15 phone calls, emails, and a trip to the DMV, which I had to take a day off work to wait there and still More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Seymour
Sep 06, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We sincerely apologize for the frustrating experience you've faced with the tag transfer process. Your feedback is extremely important to us, and we are deeply sorry for the lack of communication and the time you've had to invest trying to resolve this issue. While we’re happy to hear you love the vehicle, we completely understand that this ongoing issue with your tags and license has overshadowed that. We would like to speak with you and hopefully assist you. Please contact me. Sam Asman, General Manager, 813-517-3250

September 02, 2024

It’s took almost a year to get a dash cover replaced. I’ve went there at least 10 times and they always act like they have no idea what I’m talking about. They are way too busy for good service. I’ve nev More

by Losthog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure if all the names I’ve encountered
Sep 06, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience with us. I want to start by apologizing for the frustrating and lengthy process you've endured while trying to get your dash cover replaced. Waiting almost a year and having to make multiple visits, only to be met with confusion and lack of progress, is completely unacceptable. This is not the level of service we strive to provide. We would like to speak with you further. Please contact me at your convenience. Sam Asman, General Manager, 813-517-3250

September 02, 2024

Always great service and friendly service. They keep you posted and informed about your vehicle. More

by pcmatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Murray in Service Dept.
August 30, 2024

Steven was very kind and informative, it was honestly a very smooth and pleasant service experience! More

by ricsudprop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
August 27, 2024

Your service dept. was great. They kept me informed on the status of my vehicle and explained to me on everything that was being done on it. They were a very helpful. More

by rtrider53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
August 26, 2024

Took my Ram in for an oil change and tire rotation which they performed. They also ordered a dash board for me as it was just starting to bubble (for 2nd the time). More

by Wayne.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jarrett.
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