Courtesy Chrysler Jeep Dodge RAM of Tampa

2015 Jeep Patriot I am so disappointed in the Service Department, they has been the worst. I have had several incident that the vehicle had an engine light I called and I am so disappointed in the Service Department, they has been the worst. I have had several incident that the vehicle had an engine light I called and they act like they do not care. They expect you to drive your vehicle in this condition and wait 5 days until they have an available appointment. You would think if the ENGINE light comes on that it's a warning that needs to looked at. I was once told to drive it until the ENGINE light starts flashing. You would think that your rating is only 3.9 that means mediocre review, don't you want to strive for excellence. More

Very rude front desk employees Went to the dealership looking into a bigger vehicle, the girl in the front of the store working there completely ignored us after walking through the Went to the dealership looking into a bigger vehicle, the girl in the front of the store working there completely ignored us after walking through the showroom looking at the vehicles. When we called up there she was extremely rude to us saying that she doesn't want our business and insulted our mother.... very unprofessional woman and should not be dealing with people at all. More

very satisfied Rafael did a very good job explaining everything about the sale, and got me into a brand new challenger. I never thought I could own the car of my Dre Rafael did a very good job explaining everything about the sale, and got me into a brand new challenger. I never thought I could own the car of my Dreams. thank you More

Exceptional service by Joey Delivered as promised. Joey took personal care to for car cleanup, extra options and everything. Very satisfied with the purchase and dealership. Bran Delivered as promised. Joey took personal care to for car cleanup, extra options and everything. Very satisfied with the purchase and dealership. Brandon Leiss thoroughly explained all financial details. Highly recommended. Thanks More

Asked for my credit information via text I've waited to write this review. Life has gotten in the way of some things, but seeing as I purchased a car yesterday I was reminded of my terrible i I've waited to write this review. Life has gotten in the way of some things, but seeing as I purchased a car yesterday I was reminded of my terrible internet shopping experience. I will give credit where credit is due. I bought a car at another of your dealerships for my wife back in February and had a fantastic experience, so I put my information online here thinking it would be a similar experience. Whoever has the web department at Dodge needs to go to visit your other dealerships to see how it's done. I got a text from a girl last month and the only thing it said was what is my credit like so she can give me a quote. I had never spoken with her previously. It was a bit immature for that. Not only that but her spelling was atrocious. I've been stewing over this for awhile. I filled out a request for information and someone named Gabriella requests my credit via text right off the bat. I paid cash for my car, and in today's day and age that information shouldn't be exchanged on the web. This is borderline fraud. I was going to buy my daughter a Soul from the same sales lady my wife bought hers from. An internet sales person back in February, but now I see that Courtesy doesn't value relationships or information to be confidential. Yesterday I bought my Challenger from Jerry Ulm. After pricing on the internet back in June. I recommend everyone give them a try. They don't misspell every other word in email correspondence and they don't rudely request credit information. More

The Service department is Horrible! The service department is horrible when it comes Customer Service.. I had an Appointment on 5/10/2017 and I didn't get the Service Advisor name but he The service department is horrible when it comes Customer Service.. I had an Appointment on 5/10/2017 and I didn't get the Service Advisor name but he's very Rude and Condescending.. I have a 2015 Challenger and I had the Tracking and Anti braking System light on.. ( I had a 7:40am appointment) I was asking him questions because I had to be to work by 12pm. He was getting VERY agitated with the questions I was asking and simply said that he have other customers he have to tend to.. I was appalled at his tone and I immediately got in my car and lefted.. This is so unacceptable and I advise anyone who have to get their car Service, go to another Dodge dealership.. The sales Department is excellent but the Service Department sucks! More

Ralph is the BEST!! Ralph made what could have been a bad week, an AWESOME one!! Go see Ralph!!!! Ralph will take GREAT care of you!! Go see him NOW!! Ralph made what could have been a bad week, an AWESOME one!! Go see Ralph!!!! Ralph will take GREAT care of you!! Go see him NOW!! More

Very satisfied. I worked with Matt and Thomas and they were GREAT!! Everyone there is very helpful and pleasant. They do whatever they can to help you get into the ve I worked with Matt and Thomas and they were GREAT!! Everyone there is very helpful and pleasant. They do whatever they can to help you get into the vehicle you want. I love my 2017 Jeep Cherokee!!! Keep up the good work Courtesy. More

I have been to Courtesy twice The service has been fine. They take the car right away, provide an all-points check report, and have done good work this far. Service guys are thorou The service has been fine. They take the car right away, provide an all-points check report, and have done good work this far. Service guys are thorough. More

Great buying experience ! Ryan was patient, understanding and catered to all of our requests. This dealership was not like the typical pressuring dealerships we've dealt with i Ryan was patient, understanding and catered to all of our requests. This dealership was not like the typical pressuring dealerships we've dealt with in the past. Looking forward to dealing with them in the future. More