Courtesy Chrysler Jeep Dodge RAM of Tampa

Awesome Sales People and committment to customer satisfactio I bought a 2014 Jeep Grand Cherokee Limited from Chris Chong back in Jan 2014. I loved this Jeep but I kept having warranty issues with it - no fault I bought a 2014 Jeep Grand Cherokee Limited from Chris Chong back in Jan 2014. I loved this Jeep but I kept having warranty issues with it - no fault of the dealership. I was at wits end around December 2015 when I started chatting with Fabio Reyes and he was amazed how patient I was. He asked me point blank what vehicle I wanted if I got rid of my Jeep and I stated that I only wanted another Grand Cherokee because it WAS a fantastic vehicle except for some electronic glitches. He and Chris told me that they could get me into a 2015 Grand Cherokee (with whatever new features I wanted) and that their price would make it to difficult for me to say no. I told them that I really didn't want to buy another vehicle so they said just humor us and tell me what you want. At first I wanted the Summit but then wanted the Overland High Altitude package and they showed me what they would give me for my jeep and what my final price would be out the door and I could not say no. I truly believe there is no way that I could get a better deal on this or any other vehicle anywhere in the US period. So I bought the 2015 Grand Cherokee and ended up paying less than I did for my 2014 with more features and options. Fabio and Chris were and are truly exceptional and epitomize what customer service is and should be. I am grateful to there dedication in ensuring that I remain a loyal jeep customer. Thank you Fabio, Chris and everyone at Courtesy Chrysler Jeep Dodge for everything. My buying experience (x2) was truly enjoyable and will promote this dealship to everyone I know. More

Great car buying experience I purchased a 2016 Jeep Cherokee. Russell and Mike were very friendly and helpful in answering my questions. SHAW in the Finance dept. was helpful a I purchased a 2016 Jeep Cherokee. Russell and Mike were very friendly and helpful in answering my questions. SHAW in the Finance dept. was helpful and very patient as we went through the paperwork. I asked a lot of questions too! A quality group of people. More

Great friendly service Went in looking for a car to trade mines out for and upgrade and was greeted with a friendly salesman who took the time to figure out the car I was lo Went in looking for a car to trade mines out for and upgrade and was greeted with a friendly salesman who took the time to figure out the car I was looking for at the right price. Shawn and Ariel were really and patient with me and my family and we were all able to find my perfect car at the price I needed :) More

Surprised they are still in business This place is the absolute worst repair shop I have ever used. I bought my car here so when my sky roof broke 2 months after I bought the car I figure This place is the absolute worst repair shop I have ever used. I bought my car here so when my sky roof broke 2 months after I bought the car I figured they would be the best place to go to. They said it would be a day or two to replace the top. Three weeks and Several thousand dollars later I got my car back. Instead of the new parts I paid for they informed me that they reused some of my old parts instead. My headliner had water stains on it that they said they couldn't get out. This was part of the reason we wanted new parts. After the repair, we noticed that if we drove over 40 mph the top would open up some. We took it on the highway and when we would go over 60 mph the top would open about 2" and you could see out the sides. It is so loud that you have to scream for someone to hear you. The only appt they had for us was 3 weeks away. I called and left four messages for someone to call me back because I couldn't afford to leave my car there for more than a day but my call was never returned. When I asked Rob how come I didn't get a call back he said "We are busy". Why bother leaving messages here? Rob took my car and told me that he would call me at the end of the day to let me know what was the problem and if they had to hold it he would get me a rental. I never got a call back. I called and left two more messages and no one called. We dropped the car off Friday and did not get a call till Tuesday. Rob said he meant to call and get me a rental but was busy. Rob said they couldn't find a problem and they drove it down the freeway. The note said normal lift from an old top. Problem is they just replaced the roof a couple weeks ago. I showed him a video of the top raising up with daylight shining through and he said he can only go by what his mechanics tell him. Stay away from this place. Not only is the work shabby they don't stand by there warranty. I wouldn't buy a car here because if you ever have a problem it will never get fixed. More

Ryan Dull This was the best buying experience we ever had. Everything Ryan Dull told us, he delivered on. We would highly recommend Ryan Dull to any of our fa This was the best buying experience we ever had. Everything Ryan Dull told us, he delivered on. We would highly recommend Ryan Dull to any of our family and friends looking to buy a dodge vehicle from. He was the best. Kenny and Marshell Richards More

Repeat customer, happy customer! I purchased my second car in as many years here, and just like the first time, the experience I had was great. Got the deal I wanted, vehicle I was lo I purchased my second car in as many years here, and just like the first time, the experience I had was great. Got the deal I wanted, vehicle I was looking for, and best of all, I wasn't pressured into getting anything I didn't want. Transparency throughout the whole experience. I want to thank Jim O'Neil in finance, and Shawn Travis in sales for making this so easy and pleasant. More

Excellence, Product knowledge, Best Customer Service Josianel Barbosa & Robert Catlin, an excellent Team work. Mr. Barbosa, showing absolute Product knowledge, helped to identify the unit that fits my Josianel Barbosa & Robert Catlin, an excellent Team work. Mr. Barbosa, showing absolute Product knowledge, helped to identify the unit that fits my needs and Mr. Catlin make the financing possible in a smooth and professional atmosphere . Both with a very good approach of Customer Service. Thanks! More

Courtesy Chrysler is the Best Dealership Ever I have been to several dealerships to purchase vehicles in the past, but none ever treated me as Friendly, Wonderful and Respectful as my son and I we I have been to several dealerships to purchase vehicles in the past, but none ever treated me as Friendly, Wonderful and Respectful as my son and I were treated at Courtesy Chrysler Jeep. Shawn Travis was so helpful, patient and very knowledgeable regarding the vehicles we were interested in. I took my Jeep to their service department to have it checked out and serviced. They took very good care of me. I've had my 1998 Jeep Grand Cherokee for 17 years, and had no plans to get rid of it, but they offered such a wonderful deal, I could not pass it up. Fabio Reyes gave us great trade-in value for my vehicle and Jim O'neil was so helpful on the financing of the new vehicle. They were all so concerned we were taken care of in a very professional, but friendly manner, that I would go to them again if ever I needed to purchase another vehicle. I highly recommend this dealership to anyone searching for a dealership that would treat them right. More

Best service department in Tampa Everyone in the service department is very friendly and kept me informed of what was going on. The work was better than expected and my bill was less Everyone in the service department is very friendly and kept me informed of what was going on. The work was better than expected and my bill was less than I thought it would be. No reason to buy a car anywhere else. Sales and service can't be beat. More

Great customer service and great work provided I have been to this dealership multiple times in the last 3 years I have had great service in the past but today was even better then before. My servi I have been to this dealership multiple times in the last 3 years I have had great service in the past but today was even better then before. My service advisor Savannah Freeman stayed late to meet me after I got off of work so I could drop off my car to the dealership. Today when I went to pick up the car it was completed even before the time that she told me it would be and the price was exactly what she had quoted me its really nice to see this kind of customer service and this will definitely ensure that I return for all of my repairs and services. GREAT JOB!! More