Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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great customer service When others told me they couldn't trade my car, they did without any problems. I appreciate their hard work. And for keep me in the same price range When others told me they couldn't trade my car, they did without any problems. I appreciate their hard work. And for keep me in the same price range I asked More
wrong made right Wow what an experience, this dealer went above and beyond what I expected. They did what I thought could not be done. They made a wrong into a right a Wow what an experience, this dealer went above and beyond what I expected. They did what I thought could not be done. They made a wrong into a right and for that me and my wife will be forever grateful, and be loyal customers. Fabio Reyes is the man with the plan and Chris Chong was outstanding. More
The Best Dealership and Service Ever I have been to other dealerships and was denied an opportunity to purchase a car however as soon as I walked in Mike Kelly was readily available and I have been to other dealerships and was denied an opportunity to purchase a car however as soon as I walked in Mike Kelly was readily available and willing to help. He went above and beyond what was expected to help me and my children get into a safe dependable vehicle at the lowest rate possible. More
Feeling accomplished This is my second experience with Courtesy and our sales guy Mike Kelly. We told him what was needed and he always delivers. As far as finance, this w This is my second experience with Courtesy and our sales guy Mike Kelly. We told him what was needed and he always delivers. As far as finance, this was our first time working with Shawn Kelly. Both of them were very patient and kind through the entire process. Great job guys! More
A Good Experience This was my first time with Courtesy as I have used a dealership in Orlando where I purchased my last 4 Chrysler / Ram products. The experience was This was my first time with Courtesy as I have used a dealership in Orlando where I purchased my last 4 Chrysler / Ram products. The experience was good overall and Adam Bryan was extremely helpful. I do need to return to the dealership as I believe there may be a duplicate item on my bill that I did not catch at the time I picked up my vehicle. I am sure that this issue will be easily resolved and could be a misunderstanding on my part. All in all, a good experience and I will continue to visit this dealership. More
Highly disappointed, bad price negotiation - BEWARE My Husband and I went in to the dealership to meet with Robert Caitlin after I inquired on the vehicle via the internet. (2015 Dodge Challenger RT Plu My Husband and I went in to the dealership to meet with Robert Caitlin after I inquired on the vehicle via the internet. (2015 Dodge Challenger RT Plus Blue Pearl. I had been waiting since November for the color I wanted to become available. This car with the options I wanted needed to be ordered as the color became available only 1 week ago. Robert was very nice, he walked us through all the options on the computer and then showed us several cars with the options so we could see them before ordering. When we got to the price (I asked for cash price) they offered me MSRP as the starting price plus tax and fees. I found that insulting! I asked Robert to go back to the Manager and get their best price as I do not pay MSRP. (No one I know pays MSRP) Robert then said this was the negotiation and that my husband and I were counter with a price and that they would counter or accept it. So we countered, Robert took the offer to his Manager and immediately returned and said the Manager said NO THANK YOU! I'm insulted they didn't negotiate? Robert then said that their cost was $1000 less than MSRP. Another insult to my intelligence. No dealer makes $1000 or less on a deal. Also if that was true why would they ask me to counter offer then? There isn't any room to negotiate. Please beware of this dealers negotiating tactics to get you to pay to much for a vehicle from them. There are so many dealers out there to choose from that will be honest and fair with you. More
Ryan Dull and his sales team were very helpful. Ryan Dull and his sales team were excellent people to deal with. Ryan and his manager John were very polite. I recommend buying from this team if you Ryan Dull and his sales team were excellent people to deal with. Ryan and his manager John were very polite. I recommend buying from this team if you live in the area. I have poor credit at the time and they still gave me a great deal. More
Great experience I have been doing business with this dealer for a few years, and there is always an excellent experience, beginning with the salesman, and the manager I have been doing business with this dealer for a few years, and there is always an excellent experience, beginning with the salesman, and the managers. I will not hesitate to recommend them to my family and friends. Thanks More
A re-do My son had purchased a car from Courtesy Chrysler and after some difficult times we went back to ask what could be done about these "Issues" We spo My son had purchased a car from Courtesy Chrysler and after some difficult times we went back to ask what could be done about these "Issues" We spoke with Trent the manager, Chris Chong the Salesman, and Shawn Kelly the Finance representative. These 3 men understood our plight, after we walked the lot with Chris and found a nice car Trent and Chris came upon the price that we needed and the car that my son is safe in. The camaraderie built as we were there with Trent and Chris and Shawn Kelly. Usually you receive a cold greeting from a car lot but these 3 men and the rest of the team went above and beyond to help my son. Thanks to each of you! Thanks greatly from CC and PP. More
Best car buying experience ever I hate buying cars, but my sales guy Robert C. was awesome. The finance guy was even personable. I completed my financing prior to arrival. I made on I hate buying cars, but my sales guy Robert C. was awesome. The finance guy was even personable. I completed my financing prior to arrival. I made one trip to the dealership. Great group of people. More