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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.3
615 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 615 reviews

May 07, 2018

Bought a car, after they made me come back 7 times Bought a car over 30 days ago, they messed up so many times on my financing paperwork. Had to go back to the dealership 7 times. In the end they state More

by Joelp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Murman, Brandon Leiss
May 09, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for your feedback. We apologize for the miscommunication that occurred during the purchase process. I would be happy to speak with you further about this issue and hopefully restore your faith in us, if you would please contact me at your convenience. Paul Snedic, General Manager, 813-620-4300

April 20, 2018

Sadly I had to give one star just to make the board I brought my Vehicle in because my heat did not work, well for $1500 dollars I didn't need the heat in Florida. I get my vehicle back and the A/C wasn More

by Wolnik
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase, Charlie, Ricky, Shay
Apr 23, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for your review. I apologize for the frustration you have experienced with our service department. I would like to speak with you about this issue, if you would please contact me at your convenience. Paul Snedic, General Manager, 813-620-4300

March 18, 2018

Lousy service The finance guy didn’t even put me on the title of my car. He just put my husband! We paid for the outside/inside protection and never received a cal More

by Ahinson12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Leiss
Mar 20, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for taking the time to write a review about your experience. I am sorry for the miscommunication and inconvenience you experienced. We value every customer and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience. Andrew Dunton, General Manager, 813-620-4300

March 16, 2018

Definitely recommend! I know car dealerships probably don’t get good reviews very often, but this one is!!! Great service, everyone was super friendly. They didn’t try to More

by Season116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Johnson, Brandon Leiss
Mar 19, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for the great review of Courtesy Chrysler Jeep Dodge. Your satisfaction is important to us, so I am pleased that Brandon was awesome and Carl was great. Congratulations on your purchase and we look forward to working with you again. Andrew Dunton, General Manager

March 06, 2018

Jami in the service department is Amazing! I had to drop off my jeep, and as a realtor, it’s impossible to work without a vehicle so I scheduled my service while I was headed out of town. Jami More

by Renee Perry Realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jami
Mar 08, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for your positive review of Courtesy Chrysler Jeep Dodge. I am happy to hear that Jami was amazing with communication and provided the best experience. If there is anything we can do for you in the future, please let us know. Andrew Dunton, General Manager

February 04, 2018

Good experience I was greeted by Chris Chong before even getting to the front door. I did not have an appointment, so it was nice to be taken care of as soon as possi More

by Vlad P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Chong
Feb 05, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We at Courtesy Chrysler Jeep Dodge appreciate your positive review of our dealership. I am very pleased to hear that our team was friendly and helpful. Thank you for your business! Andrew Dunton, General Manager

January 22, 2018

Very poor after sale customer service This review is a follow-up to the review I posted on January 08, 2018. We purchased a used 2017 Nissan Frontier pick-up truck from Courtesy Chrysler o More

by Brandon area resident
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rollin Seeley - Used Car Director
Jan 22, 2018 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for your review. I am sorry for the miscommunication that has occurred revolving around your missing tie downs. These have been procured and they are now available for pick up. If you need anything further, please reach out to me. Andrew Dunton, General Manager, 813-620-4300

December 10, 2017

Thomas is a liar I’ve visited this dealership twice. The first time was over the summer when a guy named Thomas was working with a new employee trying to forcibly clos More

by Karak79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Murman, Tyler Noyes
Dec 12, 2017 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for taking the time to share you feedback. I am sorry that our dealership left you with a bad taste in your mouth. Please contact me at your convenience to speak further about these issues. Andrew Dunton, General Manager, 813-620-4300

November 30, 2017

Dropped the car off for a recall. It took them almost 4 days I dropped the car off on Monday at 9 AM to fix a recall notification I received in the mail. The service rep (Chris Cantu) took me in and at first he More

by Razor3105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Cantu
Dec 01, 2017 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Ramon, Thank you for leaving your feedback. I am sorry for the lack of communication that you received during your recall and oil change service. It should not be this way. I would like to discuss this with you personally. Please contact me at your convenience. Andrew Duton, General Manager, 813-620-4300

November 19, 2017

Great People, Great Deal! We stopped in since we were in the area and our previous Jeep was coming near the end of the lease. It was our first Jeep and it was so good we though More

by Slanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Bramwell
Nov 20, 2017 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for your positive review of Courtesy Chrysler Jeep Dodge. I am very pleased to hear that Ralph was helpful. Thank you for your business and we look forward to working with you again in the future. Andrew Dunton, General Manager

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