
Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Just returned after a 4 1/2 wait for my vehicle. One safety recall accomplished. I asked for an oil change and fuel filter change. $535 and no oil change. I know what the filter costs and what's One safety recall accomplished. I asked for an oil change and fuel filter change. $535 and no oil change. I know what the filter costs and what's involved in changing them. I consider this a complete rip off they didn't even do as I asked - no oil change, but that might have broken the bank! More
Easy in and out and my service advisor was awesome. Andy Kept me up-to-date on everything, answered all my questions without hesitation and very knowledgeable. Andy Kept me up-to-date on everything, answered all my questions without hesitation and very knowledgeable. More
I was extremely pleased with my customer service agent, Richard. He kept me informed during the entire process, and clearly explained services needed, other than those I had requested. He’s a prince of a Richard. He kept me informed during the entire process, and clearly explained services needed, other than those I had requested. He’s a prince of a man, and you’re lucky to have such a dedicated individual on your staff. More
My experience was awesome. The team was very courteous and knowledgeable. Everyone I interacted with was a pleasure to work with. I’ll definitely continue bringing my Jeep Glad The team was very courteous and knowledgeable. Everyone I interacted with was a pleasure to work with. I’ll definitely continue bringing my Jeep Gladiator here to get serviced More
Disappointed again. I made an appointment to fix two recalls that Ram sent to me and marked “URGENT.” Appt was 2 weeks out. Scheduling checked and made sure they had the I made an appointment to fix two recalls that Ram sent to me and marked “URGENT.” Appt was 2 weeks out. Scheduling checked and made sure they had the parts first which she said they did. Scheduler said it would be fixed quickly. When I get there, service advisor says it’s a minimum 4 hour job and he recommended I leave it which I couldn’t. I don’t have a way home. Then, after 2 hours of waiting, they gave me the vehicle back with only one recall done and said they didn’t have the parts for the other one. What?! So now they’ll call me again when the parts are in. And I will have to take time off from work again. Not happening. I will find another dealer. Every time I go to this dealer there is a problem. seriously, what’s so difficult? More
They are very easy to work with and very helpful. Switch from 2 other companies to them due to there excellent service. They are not pushy and really want to help you get what you need. I will get Switch from 2 other companies to them due to there excellent service. They are not pushy and really want to help you get what you need. I will get my next vehicle from them. More