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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.4
643 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 643 reviews

December 10, 2023

Worst experience ever and i spent over 3 1/2 hours just to get a tire patch turns out they couldn't fix it and had to purchase a new tire . Never even got my old tire back after asking for it . Was there w More

by leslierodriguez699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of helper
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Dec 12, 2023 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We're truly sorry to hear about the challenges you faced during your recent visit. It's disheartening to learn that you had to spend an extended amount of time for a tire patch, only to find out it couldn't be fixed. Your frustration is completely understandable, and we sincerely apologize for any inconvenience caused. We would like to speak with you further and will be reaching out, but if you haven’t heard from us yet, please contact me. Zack Kelley, General Manager, 813-246-3070

Dec 16, 2023 -

leslierodriguez699 responded

No body has ever reached out. I don’t feel like I should be the one to have to make things right. Unbelievable

December 09, 2023

Courtesy lived up to their name. They were efficient and completed my service in a very timely manner and fashion More

by bobbles_ranches_0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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December 08, 2023

Awesome and courteous sales staff. Carl Johnson is a great guy. No hard timing pushy sales tactics. Pricing is straightforward but the dealer documents fee is absurd. I have nothing ne More

by jc sherrill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
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December 05, 2023

Everything went really well Except the power was out And I had to wait longer than expected But the service was great More

by Harley2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard , Gabby Gutierez
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December 04, 2023

Joe from the service department is the best very thorough very organized and knows how to get you in and out More

by jcmcduffie46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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December 03, 2023

The representatives were honest knowledgeable and took time to explain my car problem and costs. More

by matusiakdebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew. Melissa
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December 03, 2023

Took two hours for a sii in nope oil change and tire rotation and the service tech, Joe, lacks people skills necessary for the job. More

by Tabker90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Dec 05, 2023 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for taking the time to leave your review. We apologize for the extended wait time and the apparent lack of satisfactory customer service during your recent visit. Your time is valuable, and we understand the importance of completing service tasks efficiently. We would like to speak with you further and will be reaching out, but if you haven’t heard from us yet, please contact me at your convenience. Zack Kelley, General Manager

December 02, 2023

The service at Courtesy Chrysler Jeep Dodge Ram is excellent. The Service Advisor was also excellent. More

by dkrowley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Carty
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November 30, 2023

Albert my sales rep always makes me feel like family and always helps me get the best bang for my buck. More

by trini_son
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Myrick
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November 30, 2023

I found the dealership very professional, knowledgeable and customer service is excellent. I would recommend your company to everyone. More

by bourdagesrichard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Peoples
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