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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
637 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 637 reviews

December 21, 2023

Great shopping experience and a fair deal. In and out in less than 2 1/2 hours done deal. My sales rep. David did and outstanding job. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
December 21, 2023

Courtesy Jeep has always been efficient, reliable, and fast from booking appointments to servicing our vehicles. Treating us with respect and kindness from checking in, to checking out of our appointments More

by Kesully68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy In service department
December 20, 2023

Everyone very helpful and courteous. Done as quoted in time expected. Will return for service. More

by Laurie.baldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Murphy in Service
December 19, 2023

Had my truck serviced. The dealership is great and the service folks are great; however, I waited over 1.5 hours for an oil change. Thats way to long for a routine service. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Joe
Dec 22, 2023 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Josh, We thank you for leaving your review. I am pleased to hear that our team is great, but I do regret the lengthy delay in getting your oil changed. I would be happy to speak with you further about your experience. Please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

December 18, 2023

The service department; especially, Clement Wellhoff is the man to go to. He’s made this process painless and easy. Great Job!! More

by jtravieso38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement Wellhoff
December 16, 2023

Reliable, excellent service, I like to be informed as the service is perform, helps me in making decisions More

by Ttirado56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Peoples
December 16, 2023

Confirmed my problem. Refused to help. Brand new $87k power wagon with 1000 miles has defective tires. Dealership confirmed the problem and sent me away. Told me to go t More

by adamschris155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the service persons name
Dec 19, 2023 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We're truly sorry to hear about the ongoing challenges you've faced. Your experience is not reflective of the level of service we strive to provide, and we sincerely apologize for any inconvenience and frustration you've encountered. We understand the importance of ensuring your safety and the performance of your vehicle, especially with a brand new purchase. We acknowledge the delay in addressing the problem and the inconvenience caused. We would like to speak with you further and hopefully come up with a resolution. We will be reaching out, but you can also contact me, as well, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

Dec 20, 2023 -

adamschris155 responded

In case anyone is reading, the dealer did not reach out to resolve this. It appears it is a canned response. No actual follow through.

December 12, 2023

Straight forward pricing and reasonable $799 additional profit, dealer fee, mark-up whatever this ridiculous fee is called. The add ons during paperwork and closing of the sale are a bit pricey for vehicle More

by pcackett926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Hoffman, Jeff Dixon
December 12, 2023

Joseph Patrick was awesome. He was professional at all times. He also handled my visit service visit with poise. The area was pleasant and the was great. More

by chaskay40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Patrick
December 12, 2023

The dealer ship was professional very helper in. the car and resolving the problem with my car More

by mchapman311960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celment
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