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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 14, 2024
I purchased my 2023 Jeep Wrangler Willis Sport from Courtesy. The purchase process was ok. My sales person Joe was awesome. The person who checked out my trade in and priced it was dishonest. The finan Courtesy. The purchase process was ok. My sales person Joe was awesome. The person who checked out my trade in and priced it was dishonest. The finance guy was ok. Now I have taken my jeep in for service twice. First time they took and kept the spare lug nuts. I had to go back complain and demand four new ones. This past service was horrible. The service advisor who I had an appointment with never talked to me. The service advisor who checked me in couldn’t be bothered to talk to me. Advisor never told me the status of my jeep. The text status never worked. I had to go track down the advisor only after I saw my Jeep being parked. Advisor never told me that my Jeep was checked out during service and it was ok. Advisor only communicated about five words to me during my service appointment. I also had to go back and pickup the lug nut key they never returned. I asked for a copy of the paperwork The advisor wouldn’t give me a copy. The service dept had people standing around with tablets in their hand. While I was there in service a customer was complaining about how he was being disrespected only then did I see an advisor talk to a customer. Maybe I should’ve made a scene to have some conversation. I really felt like a number not a customer both times I was there in service. Seems once you but a vehicle here after that your on your own. More
by Focus se
Employees Worked With
Service
January 13, 2024
Mantenimiento de mi carro fue hecho recientemente y me ayudó el señor Alex Hidalgo muy servicial y amable. El servicio del carro fue muy rápido, me fui muy contento. Buen trabajo:) ayudó el señor Alex Hidalgo muy servicial y amable. El servicio del carro fue muy rápido, me fui muy contento. Buen trabajo:) More
by Wilianm.rodriguez
Employees Worked With
Alex Hidalgo
January 13, 2024
Tuve la oportunidad de comprar con este excelente dealer, todos muy amables y me fui muy contento con la ayuda de todos. Son los mejores todos muy amables y me fui muy contento con la ayuda de todos. Son los mejores More
by Wilianm.rodriguez
Employees Worked With
Carl Johnson, Christopher Chong, Thomas Murman, Tyler Noyes, David Montes, Gabby Gutierez, Andriy Melnychenko, Christopher Foster, Roan “RJ” Atelonie JR, Dan LeBlanc
January 07, 2024
Clean and efficient! Service was done well and they communicated throughout the day. My only issue is that pricing seemed to be a bit high for simple maintenance tasks. Service was done well and they communicated throughout the day. My only issue is that pricing seemed to be a bit high for simple maintenance tasks. More
by Wiked556
Employees Worked With
Andy
January 07, 2024
Excellent service all around. I when to do to a change of oil and filter and the turnaround was fast and very satisfactory. Definitely the best dealer in Brandon. I when to do to a change of oil and filter and the turnaround was fast and very satisfactory. Definitely the best dealer in Brandon. More
by Truckguy
Employees Worked With
Alex Hidalgo
