Back

Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
637 Reviews

9207 East Adamo Dr

Brandon, FL

33619

Directions

By Type

Showing 637 reviews

January 21, 2024

My experience was awesome. The team was very courteous and knowledgeable. Everyone I interacted with was a pleasure to work with. I’ll definitely continue bringing my Jeep Glad More

by Dee E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Murray (Service Advisor)
January 20, 2024

Disappointed again. I made an appointment to fix two recalls that Ram sent to me and marked “URGENT.” Appt was 2 weeks out. Scheduling checked and made sure they had the More

by ajrsiu
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jan 24, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for leaving your review. We sincerely apologize for the recurring issues you've faced during your visits to our service department. Your frustration is completely understandable, and we are truly sorry for the inconvenience caused. It is unacceptable that you were assured of a quick fix, and the service did not meet your expectations. We also apologize for the incomplete resolution of the recalls due to the unavailability of parts, causing you additional time and inconvenience. We would like to speak with you further, if you would please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

January 19, 2024

They are very easy to work with and very helpful. Switch from 2 other companies to them due to there excellent service. They are not pushy and really want to help you get what you need. I will get More

by Ram Purchaser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Russo, Jeff Dixon
January 17, 2024

My agent was very helpful and when catering to my needs. Alex was the best. More

by Dtc6102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
January 16, 2024

The people are curious and well knowledgeable about the vehicles they service. Jamie has always gone out of her way to make the service visit good during the waiting period for the vehicle. Your dealership More

by guido290jcss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Johnson
January 16, 2024

Service was good I have nothing to say besides thanks for the treat, great people More

by egenao23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Montes
January 16, 2024

Richard was able to take my check in and get it taken care of promptly! More

by pablo.a.machin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
January 15, 2024

Very nice to us and explain everything and answer all of our questions when asked More

by arleneminott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
January 14, 2024

I have bought-All my vehicles ( 2 ) from this dealership. Overall satisfaction to present( 1/11/2024 . Unhappy with last service to my vehicle (1/11/2024 )-Adamo Drive , location.. I am not feeling very hap More

by Sirdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph- service department was very helpful
January 14, 2024

This is the second time I e vy unhappy about the service the first was a bad diagnosis of my transmission causing me a 4k bill and the last was an incomplete job leaving my dashboard cover on the seat and m More

by Errol Bishop
Recommend Dealer
No
Employees Worked With
Stephen peoples
Jan 16, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Errol, Thank you for leaving your review. We sincerely apologize for the inconvenience you've experienced with our service. It's disheartening to hear about the issues you've encountered, especially with the previous diagnosis and the incomplete job on your vehicle. We understand the importance of a thorough and accurate service, and we're truly sorry for falling short of your expectations. We would like to speak with you further and will be contacting you. If you haven’t heard from us yet, though, please contact me. Zack Kelley, General Manager, 813-246-3070

...
19
...