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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

Overview
Reviews
Vehicles
4.4
637 Reviews
Call Dealership (813) 612-4905

9207 East Adamo Dr

Brandon, FL

33619

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Showing 637 reviews

February 01, 2024

Kept me up to speed while I waited and got me in and out quickly. More

by gabsey18
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex
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January 31, 2024

Great experience and staff was very pleasant. Took care of our needs and we were very pleased. More

by J.glandon
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
N/a
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January 30, 2024

Richard was very nice when I took my jeep in for service. Wish there were more like him around. More

by Lynn.herna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard service department
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January 29, 2024

I had a great experience from start to finish. I will definitely be a returning customer! More

by lisajrob
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Montes
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January 29, 2024

Just returned after a 4 1/2 wait for my vehicle. One safety recall accomplished. I asked for an oil change and fuel filter change. $535 and no oil change. I know what the filter costs and what's More

by tgurda
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clem
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Feb 01, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

We appreciate your feedback. I'm truly sorry to hear about the frustration you experienced during your recent visit to our dealership for service on your vehicle. Your feedback is incredibly valuable to us, and I want to extend my sincere apologies for the disappointment and inconvenience caused by the issues you encountered. It's unacceptable that your request for an oil change and fuel filter change was not fulfilled as expected. I understand how important it is for our customers to receive the services they request, and I apologize for the oversight in this instance. I would like to speak with you about this issues, as well as any issues you had with pricing. We will be reaching out, but you can also contact me, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

Feb 03, 2024 -

tgurda responded

I was quoted $400 for both oil change and fuel filters. I have worked on cars and have actually built race engines. I know what is involved in changing the filters and cannot understand the $315 labor charge. I understand dealers have high overhead, but this I feel this charge is outrageous

January 28, 2024

Easy in and out and my service advisor was awesome. Andy Kept me up-to-date on everything, answered all my questions without hesitation and very knowledgeable. More

by Denniskonkey
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
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January 27, 2024

Joe kept us informed. Also I the way it keeps checking on our warranty. Very nice 👌 More

by rcollins865
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joe
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January 24, 2024

I was extremely pleased with my customer service agent, Richard. He kept me informed during the entire process, and clearly explained services needed, other than those I had requested. He’s a prince of a More

by BILL
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
RICHARD THE GREAT!!!
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January 24, 2024

Excellent understanding of the customer needs. Great customer care team. Very satisfied over all thanks More

by magdiel.montero
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Recommend Dealer
Yes
Employees Worked With
Elijah
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January 22, 2024

Outstanding service from my service representative, very helpful and knowledgeable. I will definitely come vacj More

by rastus.nelson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Foster
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