Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Worst experience ever. Took my gladiator to get warranty work and to start it off the advisor was completely useless. Asked to speak with supervisor and the person that cam Took my gladiator to get warranty work and to start it off the advisor was completely useless. Asked to speak with supervisor and the person that came out rescheduled me for a few days out. Showed up at 8am to make sure I could get a rental and come to find out the so called supervisor advisor didn’t come in until 9:30 so I sat for almost 2 hrs before being able to speak with her. When I did speak with her she was helping another customer and told me she hasn't even looked at my paperwork yet. Needless to say they got my vehicle and I left and wouldn’t take my bicycle to them to get worked on. Where I come from a little politeness and common courtesy goes a long way. The name of dealer has courtesy in it but you won’t get any while there. Last thing one of the so called advisors kept sitting there hitting his vape pen while at his little desk. I mean come on have some decency and take that outside. Total disrespect. More
I would like to say my service was outstanding and my service advisor Jami Carty was as well She was very helpful and professional with having my vehicle fixed on time I would like to say this dealer service advisor Jami Carty was as well She was very helpful and professional with having my vehicle fixed on time I would like to say this dealership service department personnel are top notch. More
I wanted to take a moment to express my gratitude for the outstanding service I received during my recent visit to your dealership. Specifically, I would like to commend Chad for his exceptional assistance.D outstanding service I received during my recent visit to your dealership. Specifically, I would like to commend Chad for his exceptional assistance.Despite not having an appointment, Chad went above and beyond to accommodate me and ensure that my vehicle received the necessary preventative maintenance service promptly. His efficiency and professionalism were truly impressive, as he managed to get me in and out in no time.Chad's dedication to customer satisfaction reflects positively on your dealership and reinforces my confidence in choosing your establishment for future automotive needs. Please extend my appreciation to Chad and the rest of your team for their excellent service.Thank you once again for the seamless experience. Warm regards, Debbie Hall More
I would like to thank Craig, Miguel, Johanna and Moe for helping me buy out my lease. After being with the Jeep family for 9 years, I decided it was time to buy. They made sure my needs were met and that I helping me buy out my lease. After being with the Jeep family for 9 years, I decided it was time to buy. They made sure my needs were met and that I left feeling happy about my decision. I will definitely recommend this dealership and they’re superb customer service! Thanks again! Alex :) More
Quick service. I was also very satisfied with the upfront & ongoing communication during the entire process. My advisor Andy was very helpful & made sure to reach o I was also very satisfied with the upfront & ongoing communication during the entire process. My advisor Andy was very helpful & made sure to reach out to me more than once. More