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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.4
637 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 637 reviews

April 22, 2024

Great service. Everyone was willing to help when my service guy was busy. Will go back More

by Repringle74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 20, 2024

Worst experience ever. Took my gladiator to get warranty work and to start it off the advisor was completely useless. Asked to speak with supervisor and the person that cam More

by Buckhunter088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jami. The guy sitting next to her at the time was Mr Vape.
Apr 23, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review with us. We're deeply sorry to hear about the frustrating experience you encountered when bringing your Gladiator in for warranty work. It's disheartening to learn that our team fell short of providing the level of service and professionalism you rightfully expected. Your time is valuable, and the delays and lack of communication you experienced are unacceptable. We would like to speak with you further about your experience. We will be reaching out, but you can also contact me, as well, if you haven’t heard from us yet. Steve Kern, General Manager, 813-517-3250

April 06, 2024

My problem was addressed and handled timely and professionally. I was apprised of progress roo More

by Neilwesleyneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan LeBlanc
April 05, 2024

I would like to say my service was outstanding and my service advisor Jami Carty was as well She was very helpful and professional with having my vehicle fixed on time I would like to say this dealer More

by Marshall jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jami Carty
April 01, 2024

I wanted to take a moment to express my gratitude for the outstanding service I received during my recent visit to your dealership. Specifically, I would like to commend Chad for his exceptional assistance.D More

by debbiehall007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
April 01, 2024

People were friendly, was seen right away, but one hour and 45 minutes for an oil change was a bit long. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant was nice
March 31, 2024

I would like to thank Craig, Miguel, Johanna and Moe for helping me buy out my lease. After being with the Jeep family for 9 years, I decided it was time to buy. They made sure my needs were met and that I More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Johanna, Miguel and Moe
March 30, 2024

Quick service. I was also very satisfied with the upfront & ongoing communication during the entire process. My advisor Andy was very helpful & made sure to reach o More

by raynic.joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Andy
March 29, 2024

Too many changes with service staff… my car had a recall for the safety bag .. not even look at it .. More

by jcavarra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Apr 03, 2024 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your review. We apologize for the inconvenience and frustration you experienced with our service department. Your safety is our top priority, and we take the handling of safety recalls very seriously. We would like to speak with you further and will be reaching out, however you can also contact me, as well, if you haven’t heard from us. Steve Kern, General Manager, 813-517-3250

March 28, 2024

Richard was great and responsive to every need I have while my vehicle was there More

by Szapata626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard from service
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