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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
636 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 636 reviews
June 02, 2024
I do a lot of reviews for various businesses, and they are rarely poor. This one happens to be one of those. I'm sure this is a good dealership overall, but my experience was less than desirable. Let me s are rarely poor. This one happens to be one of those. I'm sure this is a good dealership overall, but my experience was less than desirable. Let me start by saying the salesman, Ed, was very good. Great knowledge, courteous,and professional. That's where it ended. The person who I believe was a sales manager, Craig, was shady to say the least. I brought in a 2019 Ram 2500 diesel to see what I could get for a trade in. Craig "appraised" my vehicle at $40k. When I told him the offer was unacceptable, he tried tobhard-sell me, and got irritated. Here's what Craig didn't know: I had already had the vehicle appraised by CarMax, and two others. The low end for a trade in is $43k for rough condition, and the high end is $48k for Outstanding Condition. My truck, which was appraised by CarMax in Clean condition, goes for $47k. Craig tried to lowball me at $3k less than the worst condition for the vehicle, and $7k less than it actually appraised for. When I refused, he got irritated, so I shook his hand, got up to leave, and told him I wasn't there to get freaking ripped off. He got up followed me out while yelling at me in front of customers, and accused me of cursing. Maybe he was having a bad day, but regardless, he tried to rip me off, and cost Ed a sale. I only gave them 2 stars because Ed was very professional. Craig seemed to be every part of the "Used Car Salesman" stereotype. Very unfortunate. More
by recon_sailor
Employees Worked With
Craig, Ed
May 28, 2024
I bring my both my Wrangler and challenger here for service regularly. They’re good about giving status updates and getting your vehicle in for service service regularly. They’re good about giving status updates and getting your vehicle in for service More
by Xtremera
Employees Worked With
Steven peebles
May 22, 2024
The seat belt cost me approximately $275 and the labor was almost $500 they couldn't explain to me why it was so high for the cost of Labor therefore I will not go back to them. was almost $500 they couldn't explain to me why it was so high for the cost of Labor therefore I will not go back to them. More
by mahoanie120
Employees Worked With
Unknown
May 21, 2024
It was easy to make an appointment and Sydney was AMAZING! She kept me posted on the status of my services and encouraged me to take care of a potential need for my car as a preventative service. I AMAZING! She kept me posted on the status of my services and encouraged me to take care of a potential need for my car as a preventative service. I will be sure to make my appointment with her for future use. More
by Dr. Sheila
Employees Worked With
Sydney is the service department. She is the best. , Carl Johnson
