Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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Jacob Dillard, our Service Advisor, has made a difficult problem much easier to process thru. Our 2019 Renegade stalled and we learned it had a recall for oil consumption - we had not had a light for low oi problem much easier to process thru. Our 2019 Renegade stalled and we learned it had a recall for oil consumption - we had not had a light for low oil or check engine. There was no oil on our dipstick. After that recall was done we put on 1,500 miles in 30 days and qualified for a second recall which resulted in needing a new engine. It was over 6 weeks waiting for delivery of the new engine but a loaner car was provided during those weeks. He communicated with us by calls and text messages. We traded before the new engine was installed and he stayed in touch with us during that time also. So thankful for his personal assistance to us. More
Isaiah was very knowledgeable and friendly. He provided us prompt service and was able to meet all of our needs while we were looking for our new vehicle. He provided us prompt service and was able to meet all of our needs while we were looking for our new vehicle. More
Extremely slow service. A basic oil change is never less than 3 hours. My last visit was for a "check engine" light that came on. After 2 hrs, I had to ask for an update. Th A basic oil change is never less than 3 hours. My last visit was for a "check engine" light that came on. After 2 hrs, I had to ask for an update. They tried to charge me almost $1300 for the fix, which was covered by an extended warranty they initially said did not exist. They then proceeded to give me an attitude when I complained my truck was parked outside and ready to go after waiting another 30 minutes. I would not recommend this dealership, but the next closest is 45 minutes away. More
Terrible service. They actually wanted to charge me to open the door so they could replace a part covered by an extended warranty. They actually wanted to charge me to open the door so they could replace a part covered by an extended warranty. More
I recently purchased a car from Courtesy Chrysler Jeep Dodge Ram Tampa and had an exceptional experience. From the moment I walked in, the staff was incredibly welcoming and helpful. They took the time to Dodge Ram Tampa and had an exceptional experience. From the moment I walked in, the staff was incredibly welcoming and helpful. They took the time to understand my needs and preferences, making sure I found the perfect vehicle. The entire process was smooth and stress-free. The team was knowledgeable, professional, and genuinely cared about my satisfaction. They went above and beyond to ensure I was comfortable with my purchase and understood all the features of my new car. A special shoutout to Mr. Martinez and David for their outstanding customer service. Their expertise and friendly demeanor made all the difference. I am very satisfied with my purchase and highly recommend Courtesy Chrysler Jeep Dodge Ram Tampa to anyone in the market for a new vehicle. Thank you for an awesome experience! More
Moe is the number 1 dealer in the country for a reason. He sold me my dream car and got me in and out at a great price! Definitely recommend and will do buisness again He sold me my dream car and got me in and out at a great price! Definitely recommend and will do buisness again More