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Courtesy Chrysler Jeep Dodge RAM of Tampa

Brandon, FL

4.3
718 Reviews

9207 East Adamo Dr

Brandon, FL

33619

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Showing 718 reviews

February 22, 2025

It was amazing super easy time. Ian helped me out and I left with an amazing car. More

by portia.tomasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
February 20, 2025

Friendly service with vehicle offers on a fair level, i would recommend coming here to see what they can do for you More

by DanS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Guadalupe
February 17, 2025

When you enter a dealership we are sometimes very anxious but the staff at this dealership made me feel like family. Everyone one on the staff spoke to me and were very friendly. They work as a team to get m More

by lewbieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Johnson, Thomas Murman, Tyler Noyes, Gabby Gutierez, Andriy Melnychenko, Christopher Foster, Roan “RJ” Atelonie JR, Dan LeBlanc
February 17, 2025

Service representatives were great. They exceed all expectations. Was done in a timely manner. Thanks More

by budjud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
February 07, 2025

My vehicle has been there 4 of the last 12 months, they had it for 3 months, got it back for 5 weeks and now its been there since Dec 20th 2024. 16 days since last update, they never answer the phone, don' More

by kevinbidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple
Feb 14, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Dear Kevin, We sincerely apologize for the frustration and inconvenience you've experienced with our service department. We understand how difficult this situation must be, and we regret that our communication was not at the level that you deserve. Providing timely updates and reliable service is extremely important to us, and I would like to make this right. Please reach out to me at 813-517-3250 today so we can address your concerns and get things resolved as quickly as possible. I truly appreciate the opportunity to make this right. Best, Sam Asman GM 813-517-3250

February 03, 2025

They lack communication with the customers and also, the service department likes to leave their garbage (food/ drink/packaging) in your vehicle after completeing the service you dropped off your vehicle f More

by Boo Jinn Baby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy, Luis, Desire
Feb 10, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience, and we sincerely apologize for the lack of communication and the unprofessional behavior you encountered during your visit. Consistency and clear communication are essential, and we appreciate you bringing these concerns to our attention. We would like to speak with you further. Please contact me at your convenience. Sam Asman, General Manager, 813-517-3250

February 02, 2025

The copy provided of the sales contract was not signed and missing pages. I’ve called and left 4 messages and emailed and still haven’t heard back from a finance manager. They told us Ally financial finan More

by Ginasherrod02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Wilbur
Feb 07, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Gina, Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication and the frustration this has caused. Not receiving a complete, signed copy of your sales contract, along with the confusion regarding financing, is unacceptable. You deserve clear and timely information about your loan and payment details, and it’s concerning that your calls and emails have gone unanswered. We would be happy to assist you and hopefully answer any questions you have. We will be contacting you, but if you haven’t heard from us yet, please reach out to me. Sam Asman, General Manager, 813-517-3250

January 31, 2025

Cause the problem, then deny it, then kick me out of the dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it More

by Imnobodyintheireyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Feb 03, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience, and we sincerely apologize for the frustration you encountered. If you would like to speak with me further about your experience, please contact me. Sam Asman, General Manager, 813-517-3250

January 31, 2025

Zero non-existent communication. Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates More

by buddyesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to mention both service reps
Feb 06, 2025 -

Courtesy Chrysler Jeep Dodge RAM of Tampa responded

Thank you for sharing your experience, and we sincerely apologize for the lack of communication and delays with your warranty claim. Clear and proactive communication is essential, and we regret that we fell short in keeping you informed. We would like to speak with you and hopefully answer any questions you may have. Please contact me at your convenience. Thank you. Sam Asman, General Manager, 813-517-3250

January 29, 2025

Joe and Shay are an absolute dream team! They worked with me to make sure that I was well taken care of. This is the 13th vehicle that we have purchased from this dealership. I recommend wor More

by Stephaniep999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Shay
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