Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
Filter Reviews by Keyword
By Type
Showing 635 reviews
The dealership had an excellent inventory of vehicles, well organized showroom and a great cup of coffee. The sales associate, “Cowboy” was very helpful and knowledgeable on all models. He showed me thr well organized showroom and a great cup of coffee. The sales associate, “Cowboy” was very helpful and knowledgeable on all models. He showed me three new Pacifica’s and we negotiated a fair price. The finance officer, Dan, was well organized and was able to get the paperwork done very quickly. All when as it should with the customer being number one. GREAT DEALER AND STAFF More
I went to get my car serviced and ran into communication issues this dealership. I called and tried to get an update on my vehicle for service and a status of the recall. I attempted to get a hold of my ser issues this dealership. I called and tried to get an update on my vehicle for service and a status of the recall. I attempted to get a hold of my service advisor for 24 hours (throughout the day during business hours) and received no answer, event after leaving a voicemail. I attempted to call Sales and other departments repeatedly and still no answer. Finally the next day I was able to get a response from Sales/Reception and finally got transferred to my service advisor to ask about the vehicle and when I can pick it up. Also upon showing up to get my vehicle, I had to wait 30 minutes to be greeted, while in the meantime hearing other customer complaints at the service department. I also had a recall and no follow up to schedule another appointment when the parts come in. I was told to wait or call back in a few months if I don’t hear back. Lastly, I inquired about a rental car and was told they don’t have any available (understandably due to the recent hurricane). However I was told to reach out to Stellantis with no support or timing around how long I could potentially need a rental vehicle. Thankfully I didn’t require one. Customer service was very mediocre and would consider going to another Jeep dealership to do business. More
Louis was great to work with. He was responsive and engaging. Overall good experience outside of some delays with getting the Wagoneer ready to go. He was responsive and engaging. Overall good experience outside of some delays with getting the Wagoneer ready to go. More
I love my advisor. THEY SHOULD HAVE MORE PEOPLE LIKE HIM .OUT OF ALL MY ADVISOR I HAD JACOB IS THE BEST. WOULDNT CHANGE IT FOR NOTHING THEY SHOULD HAVE MORE PEOPLE LIKE HIM .OUT OF ALL MY ADVISOR I HAD JACOB IS THE BEST. WOULDNT CHANGE IT FOR NOTHING More
My wife and I had wonderful experience. From Cowboy Chris and the staff who assisted us through, the entire process. Thank you, especially Cowboy Chris. From Cowboy Chris and the staff who assisted us through, the entire process. Thank you, especially Cowboy Chris. More
Carl was great. Would recommend him to anyone. The transaction take a long time but wasn't his fault. Would not use electronic signatures again. I want to see the do Would recommend him to anyone. The transaction take a long time but wasn't his fault. Would not use electronic signatures again. I want to see the document before I sign them. Signed up for warranties that I had to later cancel too expensive. More