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Courtesy Chrysler Jeep Dodge RAM of Tampa
Brandon, FL
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When you enter a dealership we are sometimes very anxious but the staff at this dealership made me feel like family. Everyone one on the staff spoke to me and were very friendly. They work as a team to get m but the staff at this dealership made me feel like family. Everyone one on the staff spoke to me and were very friendly. They work as a team to get me the best deal possible. We always be grateful for their service and support. More
My vehicle has been there 4 of the last 12 months, they had it for 3 months, got it back for 5 weeks and now its been there since Dec 20th 2024. 16 days since last update, they never answer the phone, don' had it for 3 months, got it back for 5 weeks and now its been there since Dec 20th 2024. 16 days since last update, they never answer the phone, don't call you back or if your lucky maybe an email. Paid an extra $100 to have it towed back there. Do not waste your time or money, go somewhere else or get a lawyer. More
They lack communication with the customers and also, the service department likes to leave their garbage (food/ drink/packaging) in your vehicle after completeing the service you dropped off your vehicle f service department likes to leave their garbage (food/ drink/packaging) in your vehicle after completeing the service you dropped off your vehicle for. And the last thing is for whatever reason... They cannot keep the same staff whenever you check your vehicle in. I went through 3 different points of contract in just 1 visit that turned into a 4 day stay on a recall. More
The copy provided of the sales contract was not signed and missing pages. I’ve called and left 4 messages and emailed and still haven’t heard back from a finance manager. They told us Ally financial finan and missing pages. I’ve called and left 4 messages and emailed and still haven’t heard back from a finance manager. They told us Ally financial financed me and my son and Ally said they didn’t. We have no idea who financed us or when payment is due. Very unprofessional to not return my calls or send me a copy of the sales contract signed with all pages. I’m very disappointed. More
Cause the problem, then deny it, then kick me out of the dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it dealership for calling you out on not doing the work you said you did. They suck, that's all there is to it More
Zero non-existent communication. Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates Went from approx 1 week for repair to discovering they never submitted my warranty claim till after I called on week2. I had to call to get updates. Even their texting communication was poor to non-existent. More
Joe and Shay are an absolute dream team! They worked with me to make sure that I was well taken care of. This is the 13th vehicle that we have purchased from this dealership. I recommend wor They worked with me to make sure that I was well taken care of. This is the 13th vehicle that we have purchased from this dealership. I recommend working with them. They are honest, and take excellent care of you. 10 stars across the board! More