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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.3
313 Reviews

313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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August 24, 2022

This place is hands down the best for service. If you need service in the future, please go see Marvin Bolanos for your service needs. He will go the extra mile and make sure your vehicle is good More

by mattbreezy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Tapia, Jacob Davidson, Marvin Bolanos, Bill Wardingley, Ken Gammage, Travis Venters
Aug 27, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2022

Best customer service ever ! ! Matt Brown went over everything thourly. I'll be back definitely More

by Dodge 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2022

Those I spoke to were all courteous and helpful. . Aaron explained the problem and solution clearly. More

by Bitterroot12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Aug 20, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you Bitterroot for your review Kindly, Courtesy Chrysler Dodge Jeep Ram Superstition Springs.

Aug 24, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2022

This place is amazing and Chris jury took car of everything we needed thank you More

by Glbaltierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jury
Aug 19, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy CDJR of Superstition Springs! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2022

Terrible service advisor. Took 2 months to fix a problem with my camera. No communication and wouldn't return my calls. After 3 times speaking to manager it was done in 35 min More

by journey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Doesn't even deserve 1 star, Marvin Bolanos
Aug 16, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hello, I was very discouraged to see your review. I apologize for any difficulty you have faced in getting your vehicle repaired. We have higher standards for customer service here at Courtesy so thank you for bringing this to our attention. If there is anything else you would like to share please feel free to reach out to me at 623-244-3456 or jcorrie@courtesyauto.com. Best Regards, Jeremy Corrie Customer Relations

August 10, 2022

I bought my vehicle from COURTSY Dodge in 2020 and from the beginning they are the best service in all areas! Everyone treats you even if they aren’t working with you. They make you feel welcome. In part More

by Lou71L1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Aug 12, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

August 03, 2022

Had an issue Cathy the service department that they made right, recommend them for sure More

by azasfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
Aug 03, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the kind review. So glad we could square things up for you and we look forward to seeing you again for your next service. Best Regards, Jeremy Corrie Customer Relations

July 26, 2022

Horrible communication! In the past they haven’t even called me to tell me my car is ready. This past time they didn’t inform me how long it would take for my car to be look More

by lizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Pierson, Travis Venters
Jul 26, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Lizzy, I am sorry to see your review and I apologize that we let you down. We have higher standards for customer service here at Courtesy so we value your feedback as we will address our team. I realize that service is short-staffed and is taking some time to get a vehicle through diagnosis and repair. We should be communicating and setting the proper expectation for you and I apologize that we didn't in your case. Please feel free to reach out to me at 623-244-3456 or jcorrie@courtesyauto.com Regards, Jeremy Corrie Customer Relations

July 17, 2022

Had an Appointment for Wednesday 7:30am, left truck. Called next day and was told they were working on it. Called Friday, was told diagnostics not even started. Why make an Appointment 5 days ahead if y More

by jessestaggs1970
Customer Service
Recommend Dealer
No
Employees Worked With
Marvin Bolanos
Jul 18, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I was discouraged to see your review and I apologize that you did not have a better experience with our service department. We are aware that with the current parts and labor constraints that it is taking more time for vehicles to go through our service process, but we should be communicating efficiently with you and I apologize if that was not the case. I am also sorry that we had you wait outside in the summer heat, we should have been more conscious of your time. We have higher standards for customer service so I am sorry that we let you down. If there is anything else you would like to share with us please feel free to reach out to me at 623-244-3456 or jcorrie@courtesyauto.com Best Regards, Jeremy Corrie Customer Relations

July 11, 2022

I have been using this dealership for a number of years - I own a 2016 Town & Country and always have courteous service from all of the 'Service Advisors' and helpers. Aaron apologized for them being so bus More

by Wendy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
Jul 13, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear we have always provided you with exceptional service and your vehicle was delivered to you like we promised! We appreciate your feedback and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

Jul 13, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi Wendy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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