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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.3
313 Reviews

313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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September 29, 2023

Brad Campfield was very helpful, friendly and makes sure all your needs are addressed. I would highly recommend More

by Brksdrgn
Recommend Dealer
Yes
Employees Worked With
Brad Campfield
September 26, 2023

The service team were good getting the job done, but we're slow with initial communication updates. Outside of a sales pitch trying to add hundreds if not thousands of dollars in maintainence work, they More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anders Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

I have a Dodge and I needed a part instead of ordering it online I tried this dealership and am glad I did. I was pleased that we got the part the very next day so I didnt have to wait for shipping wait time More

by HAPYBUYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nico, Brian Cowherd
July 27, 2023

Anders was the service advisor who handled my Chrysler recall. He answered my questions to clarify the recall was related to some issues I noticed. He kept in communication, informing me right away the p More

by karenbrewerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anders
July 24, 2023

I spoke to Bear and Buckits was informative as well. These two men are amazing! I would want them to be my salesman, next time I buy a vehicle! Perfect gentlemen! We love Courtesy Chevrolet!! You're t More

by gingelkarr67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bear and Buckits , Marvin Bolanos
June 10, 2023

I am not able to select ZERO stars. I got stuck with the worst that Courtesy has to offer. A real xxxxxx! Stephen! Unprofessional, zero communication and when he did communicate it was More

by rglinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Tapia
May 11, 2023

These guys always fantastic and treat you with genuine concern and respect! Highly recommend these guys. Aaron Zemko is phenomenal in service, and David Gonzalez is a natural born leader! Hats off guys! More

by holtdaddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Tapia, Marvin Bolanos
May 08, 2023

Made an appointment for 3 weeks out. Dropped it off and four days later they hadn’t even looked at it. Went back to the dealership to inquire about it and waited for 30 minutes to speak More

by tman2814
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Bolanos
May 08, 2023 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry to see your review and I apologize that we let you down with having your vehicle serviced. We are experiencing delays in our shop currently, but we should be communicating and responsive to our customers, and setting the expectation of timeframe. Our team is focused on correcting these shop delays and efficiently taking care of our valued guests. Best Regards, Jeremy Corrie Customer Relations jcorrie@courtesyauto.com

May 07, 2023

Repair was done completely and to my satisfaction. But it took most of the day. Hope you can hire more mechanics so you don’t have to work with a “skeleton “ crew. More

by linda_prinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
May 03, 2023

The right part everytime! Friendly and professional customer service. Could not ask for better. Thank you all! More

by bcowherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wagner, Mackenzie Beaudette
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