Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Mesa, AZ
313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Great experience Great dealership didn’t have to wait got right in Friendly and helpful and didn’t try to sell me anything I didn’t need Great dealership didn’t have to wait got right in Friendly and helpful and didn’t try to sell me anything I didn’t need More
Pleasant Experience I made an appointment for oil change and recall fix. I was going out of town that day so the time they gave me was not going to work. I spoke with Joe I made an appointment for oil change and recall fix. I was going out of town that day so the time they gave me was not going to work. I spoke with Joesph and understood it was a busy Saturday but I asked if there was any way to have it completed a little sooner. I was so happy when Joseph sent me a text it was done before I had to leave. I am very pleased with their courteous and reliable service and will be lifetime customer. More
Everything Top Rate From scheduling my appointment, for regular maintenance, to delivery of my vehicle, after the job completed, was totally professionally preformed. The From scheduling my appointment, for regular maintenance, to delivery of my vehicle, after the job completed, was totally professionally preformed. The job was completed sooner than expected. Amber was an excellent service advisor. My interior was protected from dirt and grease with floor mat paper, and plastic cover on my seat. More
Service done Took the car in for software recall oil change and tire rotation. Everyone was very pleasant courteous and helpful the waiting room was very quiet an Took the car in for software recall oil change and tire rotation. Everyone was very pleasant courteous and helpful the waiting room was very quiet and cool and someone was always stopping by and asking if I needed anything More
Worst Customer Service Department I called setting Appointment telling them what service was to be done, Had my son drop car off and they had him sign for a diagnostic which I did not I called setting Appointment telling them what service was to be done, Had my son drop car off and they had him sign for a diagnostic which I did not ask for. He signed believing it was the work I asked to be performed. They ran the diagnostic removing all freon leaving vehicle with no freon. So what was working before was no longer working and car now has no AC. I called asking for a manager and they told me one was not available. I asked if a manager would be there when I stopped by and they said yes. I rush there from work and ask to speak to a manager and what do you know, no manager there. I paid took my car, and left a message for the service manager. He called and after I told him my issue he said not there problem. Read the reviews on this place, I should have and beware, they are dishonest, untrustworthy and uncaring. Don’t let them work on your vehicle. New ownership does no good if you keep the same crappy people. More
Loosing confidence in the service department waited over an hour for oil change few weeks ago. Car leaking oil since. Had an appointment to look at car and waited another hour for them to tighten waited over an hour for oil change few weeks ago. Car leaking oil since. Had an appointment to look at car and waited another hour for them to tighten the drain plug. Two trips over 2 hours and total inconvenience. I expect more from having my car serviced at the dealership! I don’t have time to waste! Free car wash for my trouble. Rediculous More
great service Very pleased I was able to walk in and get a quick oil change while I waited. Customer service has always been outstanding and helpful. Very pleased I was able to walk in and get a quick oil change while I waited. Customer service has always been outstanding and helpful. More
Minor repair servives Arrived on time but it was a zoo. Had made appointment on line but there was a line at service center. Had two items to get fixed. One was taken care Arrived on time but it was a zoo. Had made appointment on line but there was a line at service center. Had two items to get fixed. One was taken care of and was reasonably priced. The other never got done and was not even out on ticket. Obviously was not happy with that. They appear to over book their appointments so plan on a long wait: also they kept car overnight for simple repairs. More
Service Center Every time I take my car in for any service, Amber and her team take care of the car and us. We recommend Heggs Crysler Jeep Dodge Ram Every time I take my car in for any service, Amber and her team take care of the car and us. We recommend Heggs Crysler Jeep Dodge Ram More
Awesome Dealership Amber in service always takes very good care of me. The techs there are some of the best in the valley. I know they are busy, but it's because they ar Amber in service always takes very good care of me. The techs there are some of the best in the valley. I know they are busy, but it's because they are good and have a loyal following. I recommend Heggs to anyone for either service or sales. More