Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Mesa, AZ
313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center
Oil changes I usually get my car in on Saturday morning early to beat the crowd but it’s not a quick morning if I am not there first thing the oil change could ta I usually get my car in on Saturday morning early to beat the crowd but it’s not a quick morning if I am not there first thing the oil change could take a little time not a big thing I just sit back and have a cup of coffee and maybe a danish and read the paper and before you know it is done and I am on my way I always have great service when I go there More
Never going back for Service Made an appointment 2 weeks out. Was the first in line at 6:50 AM. Oil Change, Check Codes, and Check Parking Brake. Told them I'd wait. Twice. W Made an appointment 2 weeks out. Was the first in line at 6:50 AM. Oil Change, Check Codes, and Check Parking Brake. Told them I'd wait. Twice. Waited for it. 3.5 hours later the Tech called me, and I told the tech to just come talk to me. He said they just got it up on the rack. Asked to talk to the service manager, and service writer came over and said they'd been working on it since 7:00AM (should have gotten story straight with the Tech). Then lied again on what I told him I wanted done. I think they did an oil change, but now I can't be sure of anything they told me. I've waited a long time for simple things at Dealerships over many decades, but this is the absolute worst. Lots of other places around. More
Oil change Always a pleasure here. Comfortable waiting area and very polite and professional staff. Clean bathrooms, always a plus for me. Appreciate recommended Always a pleasure here. Comfortable waiting area and very polite and professional staff. Clean bathrooms, always a plus for me. Appreciate recommended future service items More
No service Our 2017 dodge journeys battery will not keep charge, googled it it is a known chrysler problem. Dealership will not even address problem had it in f Our 2017 dodge journeys battery will not keep charge, googled it it is a known chrysler problem. Dealership will not even address problem had it in for same problem x2 b4 xmas. They said it was fixed got up to go to family xmas battery dead, called them to speak with manager manager Brian will not even return a call. I have never been treated so horribly and stupid in my life. Aviid thisbplace at all costs!! More
Horrible customer service Received bad customer service all the from the sales department to the general manager. Was yelled at by the service manager in the middle of the shop Received bad customer service all the from the sales department to the general manager. Was yelled at by the service manager in the middle of the shop then told by the general manager that I disrespected him and to do my business elsewhere. More
Are you listening Have taken vehicle in a couple times for same issue was told they heard noise but couldnt quite duplicate issue, so again took in made appt only to ge Have taken vehicle in a couple times for same issue was told they heard noise but couldnt quite duplicate issue, so again took in made appt only to get email stating wrong appt time and different person More
Almost and a rating Well the only problem I have with the dealership they got me in quickly and service my vehicle recall quickly but they said the was vehicle inspection Well the only problem I have with the dealership they got me in quickly and service my vehicle recall quickly but they said the was vehicle inspection which was not true because the rear tire was low on air pressure and they would have noticed that if they didn't look at the dash information but they did check after bring it to their attention More
Great experience They got my Ram right in for an oil change. They were extremely quick and efficient on doing it. I definitely recommend this dealership. They got my Ram right in for an oil change. They were extremely quick and efficient on doing it. I definitely recommend this dealership. More
Switched parts I have had several bad experiences with this dealership too many to list here. From sales to service. Selling is the car and fixing the problem the r I have had several bad experiences with this dealership too many to list here. From sales to service. Selling is the car and fixing the problem the right way. More
Very friendly people and great service I was very happy with the reception at the dealership from the various people and with the service. I was a bit concerned because this car needs speci I was very happy with the reception at the dealership from the various people and with the service. I was a bit concerned because this car needs special treatment, but all went very well. We used your shuttle to the SS mall in the morning which was good. However, the guy who came in the early afternoon was VERY unfriendly and a very poor driver - went up a down route in the parking lot - and complained about a driver coming toward us going the right way! Then when we were getting out of the parking area into the road around the mall, he started to pull out into the path of an oncoming car We both gasped so he stopped and told us the car needed only one driver (we’d have been hit if we hadn’t commented!). I can’t imagine if he drives for you out on regular roads! This car is an Allard - not listed on the vehicle type but it does have a Chrysler engine More