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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.3
313 Reviews

313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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December 24, 2019

Service of my Challenger was fast and efficient Good changes happening at the this dealership. Great service, friendly people and I am so glad that Mark Ray is back at the dealership. Awesome guy! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Ray
Dec 30, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

John, I was thrilled to read your review. Courtesy Auto Group has been in this dealership since April and we have been working hard to make positive changes and provide the highest levels of customer service. It is so nice to see our efforts being recognized. We are also thrilled that Marc Ray is back in our fold and providing the great customer service he is known for. Thank you for this review and for your patronage in our store, we appreciate you. Best, Jeremy Corrie Customer Relations

December 04, 2019

The employees were both helpful and professionals. My vehicle was scheduled for 9:00 am. My vehicle was completed by 9:30. This is the first time any service was done on time and with the quickest spee More

by R.brodeur
Recommend Dealer
Yes
Employees Worked With
Kory Chapman
Dec 11, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for this great review! We strive for complete satisfaction and to be efficient in all that we do. It is so nice to see we were able to provide that type of service for you. We hope to see you in the future and be able to take care of you in the same manner again. Thank you for choosing Courtesy. Best, Jeremy Corrie Customer Relations

December 04, 2019

I had the oil and filter replaced and the transmission oil and filter replaced. I also had them try and fix a tire pressure sensor. As I drove out of the parking lot, the tire pressure sensor light on t More

by DAN
Recommend Dealer
No
Employees Worked With
Matt Brown
Dec 11, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Dan, I am sorry to read about your experience and that we let you down. We have a quality control process and we need to make sure it is being followed every time to ensure everything is good before we give your vehicle back to you. We appreciate your feedback as we will look to improve on this. Please feel free to reach out to me if you are still having any concerns. Best, Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com

December 02, 2019

Recent Service Took my vehicle in to replace auxiliary battery. Sean was professional and explained process of remediating problem. All was accomplished in under 30 More

by raysclovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Dec 09, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you so much for choosing Courtesy to service you vehicle. Sean is always great with taking care of our customers and making sure all their needs are met. We hope to see you back here for any service needs!

October 25, 2019

my service was excellent i would recommend this dealership to everyone. the service department was very helpful. i had no issues.. i even got a rental car that was paid by t More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Younger, Marc Ray
Oct 26, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Keith, thank you for your great review. We strive to provide exceptional service, and I'm happy to see our team stepped up to help you out. We appreciate you and thank you for choosing Courtesy. Best, Jeremy Corrie Customer Relations

October 24, 2019

Gravens RAM 1500 I came in with multiple problems. Matt at the service desk was helpful and knowledgeable. After having my truck most of the day, my suspicions were co More

by MGravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Nov 20, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for sharing the experience you had with Matt. We value all of our customers and always try to get the best price possible for you. We appreciate your review and the 5 star rating!

October 16, 2019

Service department was friendly and thorough. Brought the truck in for a recall repair, and they fixed it quickly and had it waiting for me, I will return More

by DJ
Recommend Dealer
Yes
Employees Worked With
Stephen Younger
Oct 19, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 star rating! We loved hearing your experience in our Service Department and hope to see you again for your next service needs.

October 15, 2019

Friendly Service I really appreciated the friendly and courteous service provided by Service Advisor, Steve Younger. He thoroughly answered all my questions and kept m More

by Sulymi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Younger
Oct 19, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for sharing the experience you had with Steve Younger in our Service Department. We strive to provide each customer with the "Courtesy" experience! We hope to see you again for your next service needs.

October 14, 2019

Service to update Uconnect system Service for the Uconnect system. Update was not working so I called and made an appointment for the update. Only 1 hour for the dealership to complete More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Oct 15, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

John, glad we could get your UConnect system back up and running. Thank you for the great feedback and the 5 stars, we truly appreciate it. Best, Jeremy Corrie Customer Relations

October 14, 2019

Great job I went there for warranty work on my truck and Sean my service guy got me right in and got the job done. I would highly recommend this dealership. More

by April101973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Oct 15, 2019 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your kind review. We always strive to make sure our valued customers are taken care of and it's good to see that Sean was able to provide excellent service to get you back on the road. We look forward to helping with any of your automotive needs. Best, Jeremy Corrie Customer Relations

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