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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.6
328 Reviews

328 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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March 30, 2021

Little inconvience with excessive wait for an oil change, but Sean did his best to make it right. His efforts are appreciated. Thank-you Sean More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Mar 31, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Sorry to hear that we exceeded the expectation of the time frame for an oil change. I know Sean has second to none qualities when it comes to customer service and glad to see he was able to help you feel more accommodated during your wait. We appreciate your honest feedback and glad he and the rest of the team was able to still make your time here with us a positive experience. We look forward to helping you more in the future! Regards, Courtesy Chrysler Jeep Dodge Ram Superstition Springs

March 03, 2021

Would not recommend this dealership. Very disappointed with the service. Brought our van in a few weeks ago for a door latch actuator replacement. On the third day they had the car the service person re More

by Michalnpaul
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Marvin Bolanos
Mar 08, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry to read your review and to see that we let you down. This is not our goal here at Courtesy as customer satisfaction is very important to us. We value your feedback as we continually improve and will share this with our management team. Best Regards, Jeremy Corrie - jcorrie@courtesyautomotivegroup.com Customer Relations

February 24, 2021

The staff was friendly but did not fix the problem I brought my car in for. I will have to bring my car back again. More

by jen200687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Bolanos
Feb 24, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the feedback. I am sorry to see we did not fix your car on our first attempt. I hope we do a better job for you next time and make sure your car is fixed. Best, Jeremy Corrie Customer Relations jcorrie@courtesyautomotivegroup.com

February 22, 2021

It has been outstanding in the service and maintenance of our vehicle. Cory Chapman and Marvin Bolanos are both 5 + star people who went above and beyond in helping. More

by tedjanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Chapman, Marvin Bolanos
Feb 22, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for this great review. Cory and Marvin are true assets to our team and we are thankful to have them. It is great to see that they have taken such good care of you and treated you the "Courtesy Way." We will be sure to give them kudos for their hard work. We appreciate your business and look forward to seeing you again. Best, Jeremy Corrie Customer Relations

February 16, 2021

Bill was very helpful and the services provided were done professionally. They turned around my car very quickly and I received great customer service from everyone. More

by Thebuckles01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wardingley
Feb 17, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for taking the time to leave us this wonderful review! We are thrilled to hear that Bill and the rest of the staff here at Courtesy was able to provide "great customer service"; that is our number one goal! Thank you for choosing Courtesy! Best, Cher Warren Customer Relations

February 13, 2021

I had questions and they were answered. I explained I was pushed for time and they got me out very quickly. I always received great service. More

by Donna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Davidson, Sean Davidson
Feb 13, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 stars! We are delighted to hear that the team here at Courtesy of Superstition Springs was able to get all of your questions answered and the service done on your vehicle in a timely manner! Thank you for choosing Courtesy! We appreciate your business and hope to see you again for future service needs! Best, Cher Warren Customer Relations

January 28, 2021

This dealership is the best location to get your oil change done! Excellent customer service and fast service. I love how they always get me the best deal. Thank you Oswaldo! More

by Amy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Celis
Jan 29, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Amy, thank you the 5 stars! We at Courtesy are truly so thankful for the positive feed back. Best, Jenny Yochum Customer Relations

January 25, 2021

I don't understand why I'm being badgered to leave a review when I have received neither a call back with a date and time for my windshield repair through my warrranty nor a call with regards to the par More

by Julia113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blaine...Bill..
Jan 26, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry to read your review and that we let you down in this way. I would like to learn more details about your situation and have our team help out. Please feel free to reach out to me directly. Jeremy Corrie, Customer Relations jcorrie@courtesyautomotivegroup.com

January 20, 2021

We brought my fiancées car in for the engine loosing fuel pressure. They said it was becuase it was due for an oil change. As an ASC certified mechanic, I had issues with that cause of failure. After I q More

by Scott.jensen001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Who ever is Stephen's Supervisor, should be put through Client Interaction Training. He had Zero regard for the Clients concerns. , Stephen Tapia
Jan 26, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

I am very sorry that you did not have a great experience with our store and that we let you down with customer service, that is not our goal. I am aware that our management team has looked into this matter and has reached out to you. Please let me know if I can help in any way as well. Jeremy Corrie, Customer Relations jcorrie@courtesyautomotivegroup.com

January 14, 2021

It was nice to finally get my car in for its first service check & oil change. They did a great job & all the staff I encountered while waiting were very friendly & professional. More

by chris.schurman1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez
Jan 17, 2021 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the 5 stars! We are pleased that you had a great experience with us during your first oil change! Thank you for choosing Courtesy of Superstition Springs! Best, Cher Warren Customer Relations

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