Courtesy Chrysler Dodge RAM of Superstition Springs

Great Customer Advocate Derek earns an A+ rating because he gave me his time even though I was working with another sales guy. Unfortunately, I did not end up purchasing beca Derek earns an A+ rating because he gave me his time even though I was working with another sales guy. Unfortunately, I did not end up purchasing because my salesperson was extremely rude and lackadaisical. I had to walk out based on this attitude of my sales guy. I wish I had just started working with Derek from the beginning. Derek is friendly, smart, and low-key. I can only recommend this dealer based on my positive experience with Derek. If it had not been for his help I would not recommend this dealer. Instead, search for a customer service based dealer. More

Awesome From the first phone call to an employee named Freddie Ramos to the wrap up with Dan Wood this was OUTSTANDING customer service! 150 miles away and de From the first phone call to an employee named Freddie Ramos to the wrap up with Dan Wood this was OUTSTANDING customer service! 150 miles away and dealers closer to us but the experience and helpfulness of these 2 people sealed the deal for us, truly an asset to the establishment and great folks who should be given KUDOS for a job well done. Looking forward to our next purchase with the Superstitious team. Thanks again for making this a great experience and for all your help. More

Just looking We went into this dealer to "just to look" - wanted to compare the Wrangler and Cherokee models. They were so accommodating that we ended up buying f We went into this dealer to "just to look" - wanted to compare the Wrangler and Cherokee models. They were so accommodating that we ended up buying from them. Great experience in the sales department. Would recommend Greg any day to anyone! CJ was also very easy to work with .. no pressure from either of these guys. Thanks for the great experience, I love my new Wrangler! More

Thank you! Greg and AJ are awesome!! They didnt make us feel pressured and worked their hardest to get us into the car we wanted! Thank you! Greg and AJ are awesome!! They didnt make us feel pressured and worked their hardest to get us into the car we wanted! Thank you! More

Great day at the dealership Yesterday I went in for a test drive and ended up leaving there with a brand new 2014 Dodge Charger.Special thanks to Tate Herget and Rick Ballester f Yesterday I went in for a test drive and ended up leaving there with a brand new 2014 Dodge Charger.Special thanks to Tate Herget and Rick Ballester for making the experience smooth and enjoyable. They provided excellent customer service and I would definitely recommend them, and this location to anyone interested in acquiring a new vehicle. More

Awesome!! Our experience at your dealership was one of the best car buying experiences I have ever had!! Greg was so friendly and helpful!! He is a definite as Our experience at your dealership was one of the best car buying experiences I have ever had!! Greg was so friendly and helpful!! He is a definite asset! Also Rick in finance was also a huge help!! Thank you for making our first experience at you dealership enjoyable!!! More

Do not honor their word I spoke with Jacob on the phone at least 3 times prior to my visit, possibly 4. I explained what I was looking for, what my price point was, what int I spoke with Jacob on the phone at least 3 times prior to my visit, possibly 4. I explained what I was looking for, what my price point was, what interest rate I was expecting. After collecting some information, he said he went to his Sales Manager (do not know which one) to find out if it was doable. He returned to the call a few mins later telling me, being the last day of the month, we are doing everything we can to move vehicles, including taking a loss if need be. I was convinced to make the 25 min drive, spent time with Jacob after looking at a couple of vehicles. I filled out a credit app part way, then said I wanted to speak to numbers before we went any further. At this point Joshua talks to Sterling and comes back and tells me that he cannot come close to my request. He tells me he will give it another try and goes to talk to Sterling. By this time, I had enough, went and asked for my keys. Sterling said there was no way they could meet my request. I told him I had already been made an offer by Airpark that but wanted to see what else was available. He said good luck and Jacob handed me my keys and I left. Then someone from the dealership called Dennis at Airpark to warn them I was on my way. They proceeded to give Dennis personal information. Dennis called before I could have even made it there and tells me "a friend of a friend" tells me I was there and was on my way to Airpark. This seems not to only unethical, dirty, and nasty by the Superstition employee, but illegal. This "friend" had not been given permission to give my personal information out to anyone outside the dealership. This "friend", and it could only have been one of about 3 people that were in the Sales Manager office when I walked in, should be dealt with severely. More

This was amazing, I never bought a car by myself before. Al and Leann were so kind, friendly and helpful. It was so easy. I got the car I wanted at the price I wanted. I never bought a car by myself before. Al and Leann were so kind, friendly and helpful. It was so easy. I got the car I wanted at the price I wanted. The service was extraordinary. I've had my car for a few days and I have told all my friends to go to Superstition Springs. I cannot so speak highly enough about my great experience. Thank you all! More

My experience with this dealer was outstanding. My Sales Consultant,Jim Werklund truly understands what customer service is all about. Because my vehicle purchase involved a dealer trade, I was not able to Consultant,Jim Werklund truly understands what customer service is all about. Because my vehicle purchase involved a dealer trade, I was not able to take possession that day. The next morning Jim,with my vehicle showed up at my doorstep. The vehicle features were thoroughly explained to me in detail...and the vehicle nicely detailed and ready to go. This is truly "Customer Service" at it's best. I would say that seeking out Jim for your vehicle needs would be in your best interest. Thanks Jim for a job well done.... More

Very unhappy with the games played at this dealership. Asked specifics about trail hawk that was in stock. Salesman said it was stock except for sunroof which we knew to be false. Vehicle was. 9k over msr Asked specifics about trail hawk that was in stock. Salesman said it was stock except for sunroof which we knew to be false. Vehicle was. 9k over msrp. Salesperson made us wAit 30+ min for a quote which was more then my Mercedes and included 9k of upgrades. Quote and payment info was crazy despite the specifics we requested We were very interested in purchasing this vehicle but felt like the dealership treated us like idiots, did not listen to us and were trying to drive their own agenda instead of what we wanted. We have purchased 8 vehicles from the Toyota dealership near this one and were never treated like this. Very negative experience for both my wife and I. Would not return to purchase car from this dealership More