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Courtesy Chrysler Dodge RAM of Superstition Springs
Mesa, AZ
1,577 Reviews
Courtesy Chrylser Dodge Ram always maintains competitive new and pre-owned inventories. Whether you live in Mesa, AZ, where our dealership is located, or in surrounding areas such as Phoenix, Scottsdale, Tempe, Gilbert, Chandler and/or Glendale, Arizona – Courtesy CDR is here to give you the best deal, world class service, and great financing!
Staffed with experienced sales representatives and top trained technicians, we’re here to provide a fun, easy and valuable automotive shopping and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,577 reviews
October 17, 2014
DEFECTIVE VEHICLE!!! Let me start with saying that our salesman Charlie was a great and if you still decide to buy a car from this place. Go to him. Long story short, w Let me start with saying that our salesman Charlie was a great and if you still decide to buy a car from this place. Go to him. Long story short, we received a defective vehicle and the manager Ben Saxton clearly isn't going to help us in getting out of this nightmare of a vehicle. Home of the Slam JUNK deal is more like it! We purchased a used 2011 Dodge Durango with 14k miles back in July 2013. We saw this vehicle as long term and we purchased the extended warranty. Shortly after purchasing this car, it repeatedly wouldn't start. Numerous times I was late to work, my son late to school or straight up just stranded wherever I happened to be at the time. It took THREE trips for the service department to finally fix THAT problem. Despite the brakes being in great condition, they squeak and squeal so loud when braking. Not a huge issue, but shouldn't be happening and another thing the service department can't fix or isn't willing to. On to the air conditioning..... driving home from California the other weekend, the AC quit working! We were in the middle of the desert and had no choice but to drive for 2+ hours with NO AC with a small child in the backseat! This has become ridiculous and I don't pay several hundred dollars a month to be dealing with such big issues and have a vehicle that is unreliable and a total piece of garbage! We went into the dealership to talk to the manager Ben Saxton and tell him our entire history with the car. He promised us he would work something out to get us out of this problem vehicle. WRONG! He didn't help us at all. He left to run an errand while Charlie helped us look at other vehicles and when he arrived back, he walked right past us and we never saw him again. We left the dealership with our same piece of junk not knowing when it's going to break again and what's going to break. It's a very bad spot to be in especially when driving around with kids. I don't know when I'm going to get stranded again. Thanks Superstition Springs Chrysler for selling us a defective vehicle and not willing to help us get out of it. DO NOT GO HERE!!!!!!!!! More
by Bethani
Employees Worked With
Charlie Bennett
October 02, 2014
disappointing. Dishonest. Tried to raise interest rates. Trade in WAS returned broke. Manipulated the situation. Typical dealership I guess. Would not go there again Dishonest. Tried to raise interest rates. Trade in WAS returned broke. Manipulated the situation. Typical dealership I guess. Would not go there again or recommend. They just need to be honest More
by Nathan c g
October 01, 2014
Outstanding!!! We had a great experience with Kerry Yoder. He was very knowledgeable and cordial and made sure we were happy and all the details were covered. The We had a great experience with Kerry Yoder. He was very knowledgeable and cordial and made sure we were happy and all the details were covered. The weather was terrible on 9/27/14 pm but Kerry and his team made purchasing a jeep a wonderful experience. We give Kerry a 10 plus rating. Thank you! More
by pjdl
October 01, 2014
Very pleasant We purchased a 2014 Jeep and were pleased with the overall friendliness of the staff and sales personal. We would recommend to family and friends t We purchased a 2014 Jeep and were pleased with the overall friendliness of the staff and sales personal. We would recommend to family and friends this dealership. More
by gilpearson
October 01, 2014
awesome The people here are awesome will to help were ever they can i would have my whole family and friends come here they are awesome thanks again The people here are awesome will to help were ever they can i would have my whole family and friends come here they are awesome thanks again More
by dinarlara
September 23, 2014
THE BEST I bought a new 2014 Doge Ram 2500 Pick-up. I found it online, contacted them thru Email, and bought it that same day. My salesman Oscar was friendly, I bought a new 2014 Doge Ram 2500 Pick-up. I found it online, contacted them thru Email, and bought it that same day. My salesman Oscar was friendly, courteous,, knowledgeable and efficient. Everybody treated me as if I were an old friend, Oscar & another employee caravanned me home, delivering my old car, so I only had one trip to make. He followed me to my bank for the down-payment so I could get back to work. A few days later he drove to my workplace, picked up the truck & had a new bedliner installed, and delivered it to me. The price I paid was better than Ford or Chevy trucks I researched, & my Dodge was better equipped. The finance team was patient, not pushy, & explained every option at least twice. This was the most enjoyable auto/truck buying experience I ever had. I would recommend this company to ANYBODY. More
by superstitiondodge
Employees Worked With
Oscar Gomez
September 17, 2014
Good Experience; nice people My husband thinks all dealers are liars and dishonest, thanks to his experience at Earnhardt's. He would not participate in my pursuit to buy the Jee My husband thinks all dealers are liars and dishonest, thanks to his experience at Earnhardt's. He would not participate in my pursuit to buy the Jeep Cherokee. I saw the ads on TV and also red some reviews before going there to look at the Jeep and met Oscar, who let me drive it and answered a lot of my questions. Never felt pressure to buy. I actually took my time, told him I was going to wait and he simply said let him know when I was ready and he would find the car I want. About three weeks later I told him what I wanted, color, etc, and he located the vehicle and I was ready to buy. I don't like the back and forth games a lot of dealers use in negotiating what they will give you for the trade, etc. Superstition Springs did this, however, it was brief and they gave me what I wanted for my car, after two lower prices which I declined. Oscar and the rest of the team were really nice and I walked away with a fair deal and very good experience. My husband really likes the Jeep, and just happy I had a good experience. More
by Melanie Merkel
Employees Worked With
Oscar Gomez
September 11, 2014
Excellent!!!!! We were very pleased with the service we got from the dealer ship, Charlie and Craig!!! We had a great experience and have told all our friends and co We were very pleased with the service we got from the dealer ship, Charlie and Craig!!! We had a great experience and have told all our friends and co- workers! I love love my new Chrysler 300!! Thanks to you guys for everything!!!! More
by Dahlis14
Employees Worked With
Charlie Bennett
September 04, 2014
Dodge Ram 1500 4 x 4 We had reviewed and spoke to two other Dodge Dealerships in the Phoenix Metro Area. Their comments and pricing and attitude, just really turned us of We had reviewed and spoke to two other Dodge Dealerships in the Phoenix Metro Area. Their comments and pricing and attitude, just really turned us off. We did not know about Superstition Springs Dodge so we went to this dealership and were pleasantly surprised. What an awesome well oiled machine they have. Their operation is very professional and the pricing was right up front, we received the monthly payment that we were looking for and the truck was upgraded as well as we did not think that we could afford such a nicer vehicle. It was a total slam dunk and I will recommend this dealership to everyone I know that is looking for a new car or truck. These people were great and the attitude which we really noticed up front was friendly, courteous, with no high pressure that we received from the other two dealerships. It was all upfront, no gimmicks or games. We will be back for all of our transportation needs. Thank You SSCJD.. More
by 3tango7
Employees Worked With
James Sparks,Kevin Barnes
September 04, 2014
High Price Poor Customer Service Bad experience, High price, 8 K above high market, low low trade in value, very poor customer service. No reasonable negotiation Never "again" I wi Bad experience, High price, 8 K above high market, low low trade in value, very poor customer service. No reasonable negotiation Never "again" I will go there for buying More
by Paul D AZ 64
Employees Worked With
Robert Leyvas
