Courtesy Chrysler Dodge RAM of Superstition Springs
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I am not able to select ZERO stars. I got stuck with the worst that Courtesy has to offer. A real xxxxxx! Stephen! Unprofessional, zero communication and when he did communicate it was I got stuck with the worst that Courtesy has to offer. A real xxxxxx! Stephen! Unprofessional, zero communication and when he did communicate it was with rude responses. Voice mails were never returned. Phone calls never answered. I spoke to the service manager and he said "I don't understand that"! Maybe you need to take a closer look! Try to contact him or the service department and you will be left hanging on the phone or transferred around in a circle jerk. Continually sent back to the black hole call cue to nowhere! He had my car for 3 days and when I texted, he wouldn't respond. When he did his response was "I am busy", "I have 60 customers to handle". My car has been kept hostage for three days for a 1 day scheduled appointment and you failed in handling this customer, miserably! Its funny, when I checked my car in I received a text saying "If you need anything throughout your service visit, please reply to this text" Ludicrous! The only people that I could actually speak to were the sales people. And sales people they were, flaky as xxxx! As unhelpful as unhelpful can be! Anyone would be well advised to seek out any other dealership than this one. They will never get my or my families business again! I will await your usual feckless response! More
Bear was amazing to work with, he understood what I was looking for and found the perfect truck for me. I would recommend cloning him, his expertise is unsurpassed. looking for and found the perfect truck for me. I would recommend cloning him, his expertise is unsurpassed. More
Randy Pierson the general sales manager And Pete Johnson in sales gave me a great deal on my second new dodge ram in three years. They gave me a great price on my trade, and they even found extra rebates th in sales gave me a great deal on my second new dodge ram in three years. They gave me a great price on my trade, and they even found extra rebates that I could apply to the new truck. Totally satisfied. Will be coming back for my next truck in a couple years. More
Hassle free negotiations. Not a ton of back and forth and are willing to give on certain items. I usually spend hours and have to walk away 2 or 3 times to get the right deal Not a ton of back and forth and are willing to give on certain items. I usually spend hours and have to walk away 2 or 3 times to get the right deal but not here. Highly recommend for new or used vehicle. More
These guys always fantastic and treat you with genuine concern and respect! Highly recommend these guys. Aaron Zemko is phenomenal in service, and David Gonzalez is a natural born leader! Hats off guys! concern and respect! Highly recommend these guys. Aaron Zemko is phenomenal in service, and David Gonzalez is a natural born leader! Hats off guys! More
Made an appointment for 3 weeks out. Dropped it off and four days later they hadn’t even looked at it. Went back to the dealership to inquire about it and waited for 30 minutes to speak Dropped it off and four days later they hadn’t even looked at it. Went back to the dealership to inquire about it and waited for 30 minutes to speak with a manager until I finally gave up, got my car and left. No apology, no explanation. And then I get a text thanking me for using them and asking I leave a 5 star review. They are a bunch of clueless incompetent people over there. Avoid them at all costs. More
Awesome customer service! We have had bad car buying experiences in the past, like most people, but they changed that for us. They are very transparent with pricing and warran We have had bad car buying experiences in the past, like most people, but they changed that for us. They are very transparent with pricing and warranty packages. I could keep going..... but I'll just say this last thing.... THE COFFEE MACHINE ...... SO FUN! More
Repair was done completely and to my satisfaction. But it took most of the day. Hope you can hire more mechanics so you don’t have to work with a “skeleton “ crew. But it took most of the day. Hope you can hire more mechanics so you don’t have to work with a “skeleton “ crew. More
Andrew Mai, and Chris Shelton were Great. Other than sign paperwork multiple times, which was because we were able to get a better rate. Other than sign paperwork multiple times, which was because we were able to get a better rate. More