1,443 Reviews of Courtesy Chevrolet - Service Center
In for regular maintenance and to address a recall As someone with over 52 years of driving experience, I've dealt with my share of car dealerships and service departments. By far, Courtesy Chevrolet As someone with over 52 years of driving experience, I've dealt with my share of car dealerships and service departments. By far, Courtesy Chevrolet has provided me the best experience to date. The buying process, for the most part, was hassle free with the sales staff making sure I got what I wanted. The service department, and current service consultant, Curt Petri, are professional, knowledgeable, and accommodating. The Service waiting area is large, comfortable, and has a top notch cafe available to customers. More
Great Job! Larry was my service advisor. I found Larry to be very personable and genuinely interested taking care of repair taking care of my 2010 Cobalt (a car Larry was my service advisor. I found Larry to be very personable and genuinely interested taking care of repair taking care of my 2010 Cobalt (a car with many recalls). The initial service on Monday fix a flat tire visit and oil change…additions to other maintenance items overdue. When the loaner car was secured Dana (Bateman) assisted with this task. So far all was good until the car would not start on Thursday...had it towed Courtesy. Larry called with the bad news…additional work was needed. I decided to looked into the Vehicle Exchange program on Friday. Left undecided that evening. Call Larry on Monday giving the go ahead to move forward the with repairs my Cobalt. As promised the car was ready the end of the day and I picked up my car on Tuesday. Larry took the time to go over each of the repair items. You have a very happy car owner…..I will definitely purchase another Chevrolet pre-owned vehicle. More
Customer Service with a Smile Courtesy Chevrolet is awesome. I love to visit there, even just to talk with the friendly people. The service is great, from the first hello to when w Courtesy Chevrolet is awesome. I love to visit there, even just to talk with the friendly people. The service is great, from the first hello to when we leave the security gate. I bought 2 cars from them, had them serviced by Tim Jackson for 3 years, and always left with a feeling of trust for everything they do and say. Always with a smile, no matter how busy, or how hot it is. Thank you for being courteous and friendly! More
Customer Service par Excellence !! Mr. Tim Jackson has always demonstrated a professional dedicated customer service that is very rarely seen in this service industry. He listens, and Mr. Tim Jackson has always demonstrated a professional dedicated customer service that is very rarely seen in this service industry. He listens, and provides advice you can rely on which is in the best interest of the customer. He is a "Key trustworthy service adviser" which Courtesy can be proud of and definitely deserves a Company recognition as an asset to the company to keep clients happy, satisfied and delighted to return to Courtesy for their car needs !! More
Recall and service work Our HHR was due for recall on a plug for the air bag. It along with the oil and lube were handled in a prompt and reasonable time. Tim handled our i Our HHR was due for recall on a plug for the air bag. It along with the oil and lube were handled in a prompt and reasonable time. Tim handled our issues with care and concern. Great job. I have used Tim for numerous vehicles we have owned and in each case the results were the same. We will continue to return to your shop for service! More
Helpful and pleasant Roberto was very kind in a distressing situation. He put me at ease and didn't talk down to me. Everyone else was friendly, too. Roberto was very kind in a distressing situation. He put me at ease and didn't talk down to me. Everyone else was friendly, too. More
Praise for Tim Jackson Tim Jackson is an excellent Service Advisor. He is consistently courteous and helpful and never tries to "up-sell" you on any unneeded services. Tim Tim Jackson is an excellent Service Advisor. He is consistently courteous and helpful and never tries to "up-sell" you on any unneeded services. Tim is very honest about the anticipated costs and always tries to make certain that the service on your car or truck is completed on time and at the estimate that he quoted. I would recommend him to anyone. More
Great Customer Service Came in to get an oil change. Robert told me that he discovered a recall for my car. He set me up with a loaner car until my car gets fixed. Two days Came in to get an oil change. Robert told me that he discovered a recall for my car. He set me up with a loaner car until my car gets fixed. Two days later I went and picked up my vehicle and runs good as new. All the staff is very friendly and hardworking. Great Service! More
Service Review I always get the best service from Tim Jackson! He treats my like family, makes sure I am comfortable, satisfied with the service I received & always I always get the best service from Tim Jackson! He treats my like family, makes sure I am comfortable, satisfied with the service I received & always gets me out as quickly as possible. More
Curt Petri is amazing at guest service!!!! Curt was great from start to finish. He takes care of me each time I come in. He makes sure I am not just taken care of with my vehicle, but that I Curt was great from start to finish. He takes care of me each time I come in. He makes sure I am not just taken care of with my vehicle, but that I also have a great experience from start to finish. I will continue to use Courtesy Chevrolet because of Curt!! More