Courtesy Chevrolet - Service Center

OUTSTANDING AND AWESOME UPON ARRIVAL I WAS GREETED IMMEDIATELY WITH A WARM SMILE AND FRIENDLY "HELLO" FROM CURT PETRI. THIS WAS A SCHEDULED REGULAR OIL CHANGE HOWEVER I MENT UPON ARRIVAL I WAS GREETED IMMEDIATELY WITH A WARM SMILE AND FRIENDLY "HELLO" FROM CURT PETRI. THIS WAS A SCHEDULED REGULAR OIL CHANGE HOWEVER I MENTIONED TO CURT ABOUT THE CHIPS IN MY WINDSHIELD AND HE IMMEDIATELY INDICATED THAT WHILE THE CAR WAS THERE FOR THE OIL CHANGE THAT HE COULD GET THE WINDSHIELD REPLACED AT THE SAME TIME ALL HE NEEDED WAS MY INSURANCE INFORMATION AND TO KNOW IF I HAD GLASS COVERAGE. I PROVIDED HIM WITH MY INSURANCE INFORMATION AND ADVISED HIM THAT I HAD TOTAL GLASS COVERAGE. HE HANDLED EVERYTHING WONDERFULLY FROM THAT POINT ON. CURT ADVISED ME THAT I WOULD RECEIVE A CALL FROM THE AUTO GLASS COMPANY THAT COURTESY USED AND IT WOULD BE A FEW QUESTIONS AND HE WOULD HANDLE THE REST. CURT HAD ALSO SCHEDULED ME A LOANER CAR SINCE I WOULD NEED TO LEAVE THE VEHICLE OVERNIGHT. AS PROMISED MY OIL CHANGE AND WINDSHIELD WERE REPLACE BY THE TIME I FINISHED WORK THE FOLLOWING DAY. IT IS SUCH A PLEASURE TO DEAL WITH A SERVICE ADVISOR WHO IS PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE, HONEST AND FRIENDLY. COURTESY GETS MY BUSINESS AS LONG AS THEY HAVE SERVICE ADVISORS LIKE CURT WORKING THERE. CAROL WAS ALSO VERY FRIENDLY AND PROFESSIONAL IN HANDLING THE LOANER CAR BOTH PICK-UP AND RETURN. More

Service advisor Larry Shuler was very helpful and kept me informed on progress of my repairs. He was very friendly and courteous and made me feel very welcone. Larry Shuler was very helpful and kept me informed on progress of my repairs. He was very friendly and courteous and made me feel very welcone. More

Larry was great! Larry was very responsive and happy to help. He coordinated services from several different departments and made the process very easy and quick. I'll Larry was very responsive and happy to help. He coordinated services from several different departments and made the process very easy and quick. I'll be calling him when I return. More

car service Tim Jackson has been servicing my car for a long time. He is friendly, kind, and courteous. Always makes my visit pleasant because of his honesty and Tim Jackson has been servicing my car for a long time. He is friendly, kind, and courteous. Always makes my visit pleasant because of his honesty and kindness. More

OUTSTANDING (as usual) A car, being a necessary evil, ain't so bad when there are no worries. The red carpet treatment we have received and continue to receive at this deal A car, being a necessary evil, ain't so bad when there are no worries. The red carpet treatment we have received and continue to receive at this dealership ensures that I will buy my future cars from Courtesy Chevrolet, at least until Tim Jackson (our service rep) and O'Jay Vanegas (our salesman) retire. Actually, we feel that every employee we have ever dealt with at this dealership has treated us with stellar customer service, but these two gentlemen deserve special shout outs - truly. We recently had occasion to take my husband's Dodge to his dealership and while we were taken care of to our satisfaction, there is just no comparison to the way we are treated at Courtesy Chevrolet. We personally have had various dealings with Tim Jackson (NOT due to faulty products!) and the man just knows how to get things done while treating you with the utmost respect, and just goes the extra mile EVERY time. More

Curt Petri Service Rep. Curt is very friendly and knowledgeable about cars and repairs. He is a good listener and problem solver. He provides excellent customer service. He a Curt is very friendly and knowledgeable about cars and repairs. He is a good listener and problem solver. He provides excellent customer service. He accomplished a number of repair services at one time, including coordinating with an extended warrantee company. I enjoy working with him. More

Exceptional service! As a service consultant, Curt Petri, far-surpasses any coordinated vehicle work I have experienced to date. My vehicle recently required significant As a service consultant, Curt Petri, far-surpasses any coordinated vehicle work I have experienced to date. My vehicle recently required significant warranty repairs and I was kept apprised of the repair status over the course of several days. The drive from the far West Valley to downtown Phoenix is worth the trip to be assured repairs are done right! More

Comforted At the WORST possible time, the air conditioning in my 2008 Impala died. This is PHOENIX where the heat is overwhelming in the summertime. That fact At the WORST possible time, the air conditioning in my 2008 Impala died. This is PHOENIX where the heat is overwhelming in the summertime. That fact coupled with the state of my budget, made my trip to Courtesy Chevrolet a journey of trepidation and fear. As soon as I drove in to the service area and stepped out of my car, I had one of those coveted "everything is going to be all right moments." That's because Curt Petri walked out and just took care of the situation. COMFORTING is the best word I could use to describe this amazing man. He was kind, reassuring, knowledgeable, dependable and followed through on everything he said he could make happen. I even got an exquisite loaner car. Curt contacted me every step of the way and even let me know that the Courtesy website offered coupons and I could print out the one that was relevant to my situation. Upon paying my bill, I brought the wrong coupon...but he gave me a discount anyway. Each person I had contact with at Courtesy through the entire process was professional and courteous. As a female and semi-retired, it was so nice to be treated with such respect. Needless to say, because of Curt Petri, I will ALWAYS return for future service or to purchase a new car. Thank you Curt and the entire Courtesy Chevrolet team. You definitely live up to your name. Mary Jo West. Phoenix, Az. More

A MORNING AT THE SERVICE CENTER Very helpful people at the service center. My car was taken back to be repaired and returned in a reasonable amount of time. The facilities were cl Very helpful people at the service center. My car was taken back to be repaired and returned in a reasonable amount of time. The facilities were clean and well cared for. My service advisor came back to check on me during my wait in the lounge and again when the work was finished. Thank you for a good experience. More

recommended service After being hesitant to have recommended service done, Larry suggested the work be done before further complications arise. Very professional work eth After being hesitant to have recommended service done, Larry suggested the work be done before further complications arise. Very professional work ethic and pleasant to do business with. Will be calling Larry again in the near future. More