Courtesy Chevrolet - Service Center

Nick is excellent at his job. However his support doesn't match up. I could not reach him by phone becuase the dealership had not corrected his extension and the perosn to whom my message was directed (Mark) match up. I could not reach him by phone becuase the dealership had not corrected his extension and the perosn to whom my message was directed (Mark)was'nt copncerned enough to even pass it on let alone respond. Nick explained eveything thoroughly but the dealership costs were high. Thus, I did not agree to every recommended item and have the work done elsewhere. Nick's great but the dealership is definitley showing it's lack of concern and support More

Tim was extremely friendly and helpful. He honored my appointment even though there was a glitch in their computer system and it wasn't on his schedule. He provided excellent service with a wonderful att appointment even though there was a glitch in their computer system and it wasn't on his schedule. He provided excellent service with a wonderful attitude, and I would recommend Courtesy Chevrolet service to anyone because of him. More

I first moved out to AZ in 2008, and I was really worried about what dealership was going to work on my car. As soon as I got out of my car I felt welcome, like I was back home at the dealership I bought my about what dealership was going to work on my car. As soon as I got out of my car I felt welcome, like I was back home at the dealership I bought my Grand Am from. From there on my experience with Courtest Chevrolet has been an awsome. Prior to having Tim Jackson as my Service Consultant I had Mark Hurtt. Mark was one the best service consultant I have ever had. He was very friendly, outgoing, funny, and down to earth. He was very helpful in every way possible. I was very upset when I found out that he was leaving. When I first started bring my car to Courtesy Chevrolet I had asked Mark if he was to ever leave who would he recomend to be my service consulant. He stated, "Tim Jackson". When I first met Tim he had a great smile on his face and it never left. Everytime I come in there he is always smiling. It GREAT!!!!!! He is very friendly, outgoing, funny, and I respect him a lot. Tim is also very helpful as well. He has always guided me in the right direction when it comes to what I need done to my car. Tim I just want to thank you and your are no doubt the BEST!!!!!!! Not only has my service consultant been great, but the guys who pull your car up afterwards are just as awsome as well. Everytime I am sitting outside, they are so friendly and conversational. I will and would recommend this dealership to anyone and everyone. THANK YOU TO ALL THE COURTEST CHEVROLET STAFF!!!! Tyra Long More

My husband and I bought a 2007 Silverauto in 2006, the employees at Courtesy are the BEST! We always take our truck there to be serviced and Tim Jackson is always there to greet us by name, he is a great employees at Courtesy are the BEST! We always take our truck there to be serviced and Tim Jackson is always there to greet us by name, he is a great asset to the company. We will go no where else to purchase a truck or car. Sincerly, Rebecca & Sherman Marshall More

From the time of purchase and throughout my services, it has always been a pleasure working with this dealership. Everyone is friendly and no one pushes unnecessary part or services. The waiting area in ser has always been a pleasure working with this dealership. Everyone is friendly and no one pushes unnecessary part or services. The waiting area in service is the nicest I have ever been in. It include a mini cafeteria, computer access and very comfortable TV equipped lounges. I have owned everything from Mercedes, Jaguars, Cadillac, Pontiac, Buick and Lexus. None have provided the cordiality and fairness as this dealer. More

Tim Jackson is the best service person I've ever had the pleasure of dealing with. He is professional and has my best interest at heart whenever I bring my car in for service. The service technicians alwa pleasure of dealing with. He is professional and has my best interest at heart whenever I bring my car in for service. The service technicians always do a thorough job and deliver my car back to me clean and in good shape. I can count on a ride home or to work while they service my car and a pick-up when it's ready. This is great service, I think. More

I have been working with Tim at Courtesy for about 10 years. He is always friendly and no matter how long between visits remembers my name. He always does everything he can to assist me and get things do years. He is always friendly and no matter how long between visits remembers my name. He always does everything he can to assist me and get things done in a timely manner. Courtesy as a whole has been great on maintenance and has informed me of recalls when they conme in, even though i have an older vehicle. Their maintenance is excellent and, with the exception of one incident which baffled everyone, they have always found the problems and fixed them most expeditiously. A great place to take your vehicle. The price is a little high, what you'd expect from a dealership, but worth it. More

I have been using Courtesy and specifically Timothy Jackson for over one year now. Nothing against the other service writers, but I exclusively use Timothy Jackson. I manage over 5 Chevrolet's for my Jackson for over one year now. Nothing against the other service writers, but I exclusively use Timothy Jackson. I manage over 5 Chevrolet's for my employer including a Tahoe LTZ, a Suburban LTZ, a 2010 Camaro SS, an Impala SS, and a very highly modified Corvette. Tim always takes care of my vehicles in a timely manner. I am usually on a strict schedule, but Tim is always able to accommodate me. From the service work I have performed at Courtesy, to the GM upgrades Tim J. coordinates with Tim S. in the Pro Shop, to dealing with Bryan Long on the sales side, all of Courtesy's employees are very professional and knowledgeable. I usually ask a lot of questions, and all 3 of these gentleman have a vast amount of information to satisfy me. I currently do not drive a Chevy as my personal vehicle, but after getting to know Tim and his peers, I am definitely going to buy my next truck at Courtesy. I trust Bryan, Tim S, and especially Tim Jackson to take care of me from point of sale, to accessorizing it, and most importantly servicing it for many miles to come. More

If you want service - go to Courtesy! Professional, courteous and knowledgeable. No runaround and no BS; prompt service. Had a problem with my Yukon that was already out of warranty, but Courtesy honor courteous and knowledgeable. No runaround and no BS; prompt service. Had a problem with my Yukon that was already out of warranty, but Courtesy honored the warranty as there was a safety bulletin prior to warranty expiration. Couldn't ask for more. THANK YOU!!! More

I would recommend the service Department as long as you deal with Tim Jackson. I am sure the rest of the employees are as good, but Tim by far is the best. The sales area with O'jay is a different story deal with Tim Jackson. I am sure the rest of the employees are as good, but Tim by far is the best. The sales area with O'jay is a different story. I was told that I got the military discount along with the current incentives, when in fact that promise was not kept. Even going to Government Motors President, I did not get a reply. I had referred my in law's and they also bought a Equinox like mind. O'Jay told me I would get a referral fee. After 5 months and leaving notes on his desk and phone messages that went un-anserwed and going to management I received a $100. check. xxxx, even management did not want to part with the money. Stupid me, while having my car serviced, I ask O'Jay to give me a price on a 2010 Chevy Silverado for my wife. He of course wanted to make the deal then. I mentioned that I wanted check another dealers price. He told me I was given the best price and another dealer couldn't beat it. Well Brown & Brown Chevrolet in Mesa did beat it by many hundreds of dollars and the sales staff were just supper and put in extra step bars, permeant bed liner, dash mat and other little things to make it a nice buying experience. At another service call, O'Jay saw me and asked If I got that" great deal" from the other dealer, sort of rudely. Of-course I did. This company is long on promises and short on commitment. I would not purchase from this dealership again, However the service department is great with Tim Jackson there. More