Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Chevrolet
Phoenix, AZ
4,695 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,695 reviews
December 03, 2010
He was very nice and helpful and was willing to go the extra mile and he got me out of my old car and i left very satisfied...i would definetley recomend him to friends and family...also he stayed in the extra mile and he got me out of my old car and i left very satisfied...i would definetley recomend him to friends and family...also he stayed in the price range where i wanted to stay in and thats what i was real happy about:) More
by Valerie scott
Employees Worked With
audel Torres
December 03, 2010
when I arived to countesy chevrolet i was help right away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we away.My stay there was great and friendly environment. I give this dealer ship a 10/10. robert soto was realy helpful to us and help alot of thing we wouldnt understand. out of every thing it was great. More
by eduardo j.
Employees Worked With
Robert Soto
December 02, 2010
I went to several dealers and it was the most frustrating experience. I finally found Steve at Courtesy Chevrolet and he made the car buying process quick, painless, and very enjoyable. I got a great deal on experience. I finally found Steve at Courtesy Chevrolet and he made the car buying process quick, painless, and very enjoyable. I got a great deal on a great car and couldn't be happier with the service I received. I'll definitely be going to Courtesy for any other car purchases in the future. More
by kcm143
Employees Worked With
Steve Rimer, Steve Rimer
November 30, 2010
I brought in my car to for a detailing because I got a great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my great deal for this service at a local website. Unfortunately, when I picked it up later, I noticed there was damage to the plastic center caps on my rims. I was contacted by Jessie in Marketing, who was very eager to help remedy the situation. She ordered the needed parts, personally handled my case, and communicated the situation to the repair staff to ensure a hassle free experience to get this problem corrected. She was very positive and responsive throughout this experience. I am a happy customer, thanks to Jessie and her team! More
by aznika
Employees Worked With
Jessie C.
November 27, 2010
Tim was perfect! Thank you! I was just there for an oil change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be chan change so it was a pretty simple situation. I have nothing negative to say and I am so excited to go back again the next time my oil needs to be changed. I will always speak highly of Courtesy Chevrolet. More
by vshaw1123
Employees Worked With
tim, Tim Jackson
November 23, 2010
Nick went out of his way to make sure my needs were met when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I apprecia when ordering a part for my car. Everyone was so kind and understanding. Nick has become more than just a Service Advisor but a friend and I appreciate that. It's nice to know that someone is looking out for you at the dealership level. Thank you Nick. More
by jsp
Employees Worked With
Nick May
November 21, 2010
Bill is an amazing employee ... he has gone above and beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate eve beyond what I would ever expect from a salesman ... He has a great personality and was so helpful through the entire process. We truly appreciate everything he has done and would highly recommend this dealer and especially Bill to anybody looking to buy a vehicle. More
by tmstone
Employees Worked With
Bill Yvon
November 21, 2010
Plain and Simple, a bate and switch. I had done my homework online and found a used 2010 Chevy Equinox for 24995. I sent an email to find out more information. I received a call and voicemail from Bil homework online and found a used 2010 Chevy Equinox for 24995. I sent an email to find out more information. I received a call and voicemail from Bill Yvon stating to come on down and he was going to give me a 'special' eprice of 23991. It even stated on the screen it was a 'OBO' car, so I made an offer. I got texts back saying there was a mistake and the car was not supposed to be priced that, but they would still honor the price of 24995 even though it was supposed to be 2 grand more. I asked about the eprice and he said he had never called me and left that message. I still have the Voicemail, interesting to say the least. And what happened to 'OBO'? Why say that if clearly they are not going to accept offers. The price was never changed online to reflect what was supposed to be the higher but accurate price. His response to me was check dealerrater.com and you will see people love me and I give them a fun and enjoyable experience. We were set to drive from Vegas to get this car, but had to pull out cause of the price change, not a fun or enjoyable experience. We ended up driving to California instead and found a nicer more equipped Equinox for less money at Penske Chevy in Cerritos. At least they kept their promise. More
by wackyf2j
Employees Worked With
Bill Yvon
November 19, 2010
bill went far beyond normal service to be sure i got what i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send any i wanted. we became friends and even shared a miracle that has happened to us. all the personnel at courtesy seemed very friendly. would send anyone to the dealership bill should be given special reward for his service More
by unitedmiracles
Employees Worked With
Bill Yvon
November 18, 2010
The length of time spent to purchase this vehicle was 10 minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end minutes.. in and out! Service was set up ahead of time and executed just perfectly.. Just wish the price was a little lower being a 2010 at the end of 2010.. but overall everything was great! More
by phetec
Employees Worked With
David B., David Blankinship
